Win 7 Pro Updates Error with Code 80073701

jenn9678

New member
Local time
10:28 PM
Messages
4
I have several updates that are failing on a Windows 7 Pro x64 laptop with error code 80073701. I have tried installing in diag mode, installing updates individually, but no luck. I am attaching the CBS.zip file - at least I have attempted to - keep getting 404 errors after it uploads.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Window 7 Pro x64
Memory
16
The upload gets to 96% and errors out with: 404 - File or directory not found.
The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Window 7 Pro x64
Memory
16
I see the size limit is 8M for zip files, so I'll upload files individually. Attached to this are 3 zip files that make up the CBS.log file.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Window 7 Pro x64
Memory
16
Attached to this is the checksur.log
 

Attachments

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Window 7 Pro x64
Memory
16
Xdiag

Hi Jenn,
Some strange errors here, Please run in the order below.

Can you go Controlpanel> program/features > Turn features on/off > Uncheck internet Explorer (11 Y/N?) REBOOT
now reverse the above reboot again.

Run the KB from this link
https://support.microsoft.com/en-us/kb/3112343

Can you run SFC /scannow, from an admin command prompt

After its completed run the MXdiag tool from this link
http://www.sevenforums.com/windows-...ne-activation-issue-posting-instructions.html

On a side note
have you installed/uninstalled any linux OS, (Ubuntu Linux etc)???, or dual booting
Have you created another user profile lately
confirm IE version

Roy
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
medionl/Aspire 6930G/acer x55a
OS
W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
CPU
E5300 dual core
Motherboard
medion MS7366
Memory
3gb
Graphics Card(s)
Nvidia Geforce 7100 Nforce 630i
Monitor(s) Displays
avixc
Internet Speed
n (isp resticted to 72)
Antivirus
mse/pands
Browser
palemoon
Other Info
Belkin Fd7050 n USB using Railink RT2870 drivers, more upto date
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