Solved Win 7 SP1 Update Fail (80073712) - 2 Empty Manifest Files

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I working on a client's machine attempting to install SP1.

As per the attached CheckSUR log - two manifest files are empty and I get the error msg - CSI Manifest Zero Length.

There is a third manifest with a similar name - see attached png for list. The 16385 file is good - 16597 and 20717 are empty.

Here are the contents of the 16385:

<?xml version="1.0" encoding="UTF-8"?>
<assembly xmlns="urn:schemas-microsoft-com:asm.v3" manifestVersion="1.0" description=".NET Framework component" displayName=".NET Framework mscorlib.Resources" copyright="Copyright (c) Microsoft Corporation. All Rights Reserved." isolated="false">
<assemblyIdentity name="mscorlib.Resources" version="6.1.7600.16385" processorArchitecture="msil" language="en-us" publicKeyToken="b77a5c561934e089" />
</assembly>

I cloned the 16385 twice changing the version number to match that of the other two files (16597 & 20717) and put the new files in the C:/windows/temp/checksur/winsxs/Manifests folder but then I got the error "CSI Located Replacement: Invalid (Catalog)" error in the Checksum log.

After running Checksum SP1 install fails with the error code 80073712.

In looking at other posts I'm hoping that someone can provide me with accurate versions of my two empty manifest files.

Thanks so much in advance! This is driving me crazy!!!
 

My Computer My Computer

At a glance

Windows 7 Home Premium (x64) (build 7600)2.70 gigahertz AMD Athlon II X2 2158 GBNVIDIA GeForce 910
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP-Pavilion NY620AA-ABA p6216f
OS
Windows 7 Home Premium (x64) (build 7600)
CPU
2.70 gigahertz AMD Athlon II X2 215
Motherboard
Board: PEGATRON CORPORATION VIOLET 3.02
Memory
8 GB
Graphics Card(s)
NVIDIA GeForce 910
Monitor(s) Displays
Samsung SYncMaster 191T & COBY TF-TV320-7E
Screen Resolution
1280x1024 and 1920x1080
Hard Drives
WDC WD64 00AAKS-65A7B SCSI Disk Device
(640.13 GB)
Hello again :)


I've uploaded a file - ptbaa.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder ptbaa in the same place.
Open this folder - there should be one folder inside it (Manifests)

Copy the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
CheckSur Reports Fixes For Missing Manifest Files

Thank you so much!

The files you provided are identical in content to the two I created but yours did the trick! I don't get it.

Attached is the new log.

Where did you find those files? Are they somewhere on Microsoft's site?

I'm going to attempt the SP1 update yet again. I will keep you posted. Thanks again!
 

My Computer My Computer

At a glance

Windows 7 Home Premium (x64) (build 7600)2.70 gigahertz AMD Athlon II X2 2158 GBNVIDIA GeForce 910
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP-Pavilion NY620AA-ABA p6216f
OS
Windows 7 Home Premium (x64) (build 7600)
CPU
2.70 gigahertz AMD Athlon II X2 215
Motherboard
Board: PEGATRON CORPORATION VIOLET 3.02
Memory
8 GB
Graphics Card(s)
NVIDIA GeForce 910
Monitor(s) Displays
Samsung SYncMaster 191T & COBY TF-TV320-7E
Screen Resolution
1280x1024 and 1920x1080
Hard Drives
WDC WD64 00AAKS-65A7B SCSI Disk Device
(640.13 GB)
SP1 installed - yay! Just now installing all subsequent updates. You are a god!
 

My Computer My Computer

At a glance

Windows 7 Home Premium (x64) (build 7600)2.70 gigahertz AMD Athlon II X2 2158 GBNVIDIA GeForce 910
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP-Pavilion NY620AA-ABA p6216f
OS
Windows 7 Home Premium (x64) (build 7600)
CPU
2.70 gigahertz AMD Athlon II X2 215
Motherboard
Board: PEGATRON CORPORATION VIOLET 3.02
Memory
8 GB
Graphics Card(s)
NVIDIA GeForce 910
Monitor(s) Displays
Samsung SYncMaster 191T & COBY TF-TV320-7E
Screen Resolution
1280x1024 and 1920x1080
Hard Drives
WDC WD64 00AAKS-65A7B SCSI Disk Device
(640.13 GB)
:D

The files are actually out of my live install - they are from a .NET update, and it's easier to take them from a working installation than to extract them from the update (always assuming you can work out which one it is!).

If you check the hash value for your files, you'll probably find that they are different to the ones I provided - it only takes a single character to change to dramatically change the hash value.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
All remaining updates have been installed successfully! Thank you so much! Next time you are in NYC I will buy you a beer!

Marianne
 

My Computer My Computer

At a glance

Windows 7 Home Premium (x64) (build 7600)2.70 gigahertz AMD Athlon II X2 2158 GBNVIDIA GeForce 910
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP-Pavilion NY620AA-ABA p6216f
OS
Windows 7 Home Premium (x64) (build 7600)
CPU
2.70 gigahertz AMD Athlon II X2 215
Motherboard
Board: PEGATRON CORPORATION VIOLET 3.02
Memory
8 GB
Graphics Card(s)
NVIDIA GeForce 910
Monitor(s) Displays
Samsung SYncMaster 191T & COBY TF-TV320-7E
Screen Resolution
1280x1024 and 1920x1080
Hard Drives
WDC WD64 00AAKS-65A7B SCSI Disk Device
(640.13 GB)
It could be a while :) Last time I was in the US was around 1999, I think - in Chicago (I left with a raging hangover after Paddy's day :( - I blame the green Miller's the bar was serving! )
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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