Solved Win Upd not functioning, Error 0xc8000247 when trying manual upd

[LAKSI]

Issue on a Lenovo T61.
I bought a refurbished Lenovo T240 which had an operative OS win 7 pro.
I swapped the HD with my T61 (win 10 ultimate).
T240 win 10 works OK.
T61 win 7 cannot update, results with an error box saying that the update service is not working, advises to reboot. Reboot did not solve the issue. Checked services. Windows Update service was on automatic (delayed), I changed it to manual and also checked RPC (Widows updates service depends on it), all are on. Still no UPD.
Ran sfc, result: Windows Resource Protection found corrupt files but was unable to fix some of them.
I can't either open or attach CBS log although I changed the security permissions and I am logged as an admin
SURT encountered 0xc8000247
Ran Belarc Advisor, report attached (SHULA)
Diagnostics attached
FSS attached

 

[torchwood]

Hi Laksi,
suspect you've got a bad set of Intel drivers, happens when you swap OS 7/10 and swapped HD
run this tool, copy/paste the output
http://go.microsoft.com/fwlink/?LinkID=52012

If im right you'll have LOADS of file mismatches/tampered files.

Roy

no attachments on your post??

 

[LAKSI]

thank you torchwood,
had 3 attachments... incl. diag, true, lots of mismathes , trying to resend att.s'
4got to hit 'upload'
yours, laksi

 

[torchwood]

Just what i expected
update your drivers from here, (.ENU set at the bottom)
Download Intel(R) Rapid Storage Technology (Intel(R) RST) RAID Driver


AFTER uninstalling your non-genuine Office Enterprise, its going to a blocked VLK.
please rerun the tool, you might still have a problem.

Roy

 

[LAKSI]

thanks Roy,
I did try the intel driver tool before, and it returned an error, something with wrong platform, shall try again & report.
will uninstall office.
laksi

 

[LAKSI]

Hi Roy,
ran iata_enu.exe.
error note: This computer does not meet the minimum requirements for installing the software.
I attach the report of Belarc advisor, might be useful.
thanks
laksi

 

[LAKSI]

Hi Roy,
I attach intel log of 3 failed attempts to install the RAID driver.
yours
laksi

 

[torchwood]

Hi Laksi,
please remove the Office suite, REBOOT,
Then rerun the drivers, comfirm you ran the bottom set >> ENU <<<

from your other log, top one should read as as bottom one
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => MD5 is legit

Its implying an exploit.


Roy

 

[LAKSI]

Hi Laksi,
please remove the Office suite, REBOOT,
Then rerun the drivers, comfirm you ran the bottom set >> ENU <<<
Did that already, did not solve the UPD issue
from your other log, top one should read as as bottom one
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => MD5 is legit

Its implying an exploit.
I do not understand what you mean here, what should I do?

Roy

Thanks
laksi

 

[torchwood]

Can you check here
If you have your storage controller set to AHCI in the bios, the driver will not install. It doesn't detect the RAID controller unless it's set into RAID mode.


Roy

 

[LAKSI]

Thank you Roy,
I'll check the BIOS and see what happens.
Can do it on Friday or only Saturday, so you have me off your back for some time
Thanks again
laksi

 

[LAKSI]

Hi Roy,
BIOS
Changed SATA controller from AHCI to Compatibility (only choice), computer froze and I changed it back to AHCI.
Then I tried 'compatibility' again, this time it took a long time to boot, rebooted again and boot was back to normal time.
I tried windows update and it went into search for updates and hung there, left it for a few hours, it did not go out of search, cancel button did nothing, I had to use Task Control in order to stop it.
I tried manual install, got 'preparing to install' which changed into 'looking for updates within computer'* which hang same as windows update, including dead cancel button and use of task control to stop it.
Intel Driver
Retried 'iata_enu.exe' got the same error note: 'This computer does not meet the minimum requirements for installing the software'.
____________
* System operates in Hebrew, my translations may be not exact.

 

[torchwood]

Hi Laksi,
been doin a bit more checking, system specs for that model.
Can you confirm its using the intel 965 chipset, if so the driver i pointed you to wont (cannot as its to old)
work.
From some older posts on the intel site its suggesting an older version like this one.
Intel(R) Rapid Storage Technology (Intel(R) RST) RAID Driver

It might be that we have to try a few more even older ones as that lappy, originally for Vista, and there were specific changes made for that chipset.

Roy

 

[LAKSI]

hi Roy,
Verified 965 chipset, at Lenovo specification sheet, also DL & installed their Service bridge.
Let it scan for drivers and all it found missing was their Power mangment driver ver. 1.67 which I DL & installed.
Followin your advice I downloaded
Intel® Rapid Storage Technology (Intel® RST) RAID Driver
Version: 11.7.0.1013 (Previously Released) Date: 12/3/2012
It did not install, same error: 'This computer does not meet the minimum requirements for installing the software'.
We need an older one.
Where should I look for it besides Lenovo support?
Thanks
laksi

 

[LAKSI]

Hi Roy,
Dev. manager:
Driver: Mobile Intel(R) PM965/GM965/GL960/GS965 Express Processor to DRAM Controller - 2A00
works properly.
driver version: 6.1.7601.17514, dated 21/06/2006
Update driver (internet) got stuck 'as usual'
Lookup @ intel support didn't help.
Thanks
laksi

 

[LAKSI]

Hi Roy,
I ran sfc which resulted with: Wndows Resource Protection found corrupt files but was unable to fix some of them.
CbsPersist log file is attached.
Happy New Year,
laksi

 

[LAKSI]

Issue solved by MS support.
The issue was due to closed services.
Thanks everybody.
laksi