Solved Win Update Error/ Attempted MS fix not working More ERRORS!

[DameonHuber]

Greetings, I am having issues with Windows Update! First of all when I click the Icon "Windows Update" It actually takes a few moments to get there, which is very unusual! When it does finally come up it shows an "X" on a red shield and says "Check for Updates for your computer - Always install the latest updates to enhance your computer's security and performance" So I click "Check for Updates" and immediately receive an error! "Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer." Nope, that doesn't work nor did completely shutting it down. So I opened the Administrative Tools and then Services. Scrolled down until I located Windows Update, and clicked on Start the service. I receive the following error: Windows count not start the Windows Update service on Local Computer. Error 0x8007277a: The requested service provider could not be loaded or initialized. So I went to Bing typed in the error code and located a Microsoft webpage about the error and started following instructions and ran First the Norton removal tool, then removed AVG then downloaded and ran Windows Update Diagnostic. It did not fix all the issues. Weird that it told me to run in default & aggressive modes, but there was no different modes.

Website: Error Page - Microsoft Community

The attachment Troubleshooting WU error.png is what I get when I ran the diagnostic. The Troubleshooting WU error details.png is well the details of that error.

So after that I went back to the MS website to run the Manual repair. Website: https://support.microsoft.com/en-us/kb/971058

I backed up the registry keys like it said. Running the commands to stop services that it told me to the first three services stated that they were not started. When I got to the last one the net stop cryptsvc I get the error: System Error 5 has occurred. Access is denied. So I continued on. And typed the commands for qmgr*.dat and it said it could not find it. So I continued on with the dll's and the first two were successful. Then more errors occurred. Regretfully I did not think to screenshot the mshtml.dll error, but got the next two for y'all. See attachments: shdocvw_dll error.png and browseui_dll Error.png for more info.

So I come here to the forums locate WU threads and read that y'all have requirements before posting. I downloaded and attempted to run the Stand alone Installer and got an error! See WinUpdate Standalone Installer Error.png for more info! I am seriously stuck. I know there was more stuff y'all needed but I am flustered and exasperated at the moment so please forgive me if I haven't given everything you need! Please be patient with me and tell me what all else is needed. I am about had it and just factory restore my system again. About tired of that, would be my 3rd time if I do. That is why I am here.

 

[wben353]

Please follow Windows Update Posting Instructions. NoelDP is the expert here and he will need the checkSurt.log and possibly others to fix your problem. He is very good.

 

[DameonHuber]

The reason I stopped where I was is because doing the first thing seven forums asked for, I got an error and I wanted guidance before continuing. But since you insisted, I have begun sfc /scannow. Then hopefully I won't have any further issues.

 

[wben353]

Looks like you may have corrupt dll's.

 

[wben353]

System File Checker Tool to repair missing or corrupt system files article click here. Hope this helps.

 

[DameonHuber]

SFC results.

 

[DameonHuber]

Sorry, I tried to upload the CBS.zip file but am having issues. It will get half way done then start over to 0%. Then gets close to half again & Google Chrome gives me a Aww Snap error. Getting tired of those, but not your issue to worry about. Anyway, IE is crap which is why I went to Firefox, but had too many crashes that I switched to Chrome. Last several months it has given me issues. And no other browser can even compete with those three. :-(

 

[wben353]

One file was repaired by sfc /scannow imageres.dll. Did you read and do this in the log?
2015-10-08 18:48:39, Info CSI 0000032a [SR] Unable to complete Verify and Repair transaction because some of the files that need to be repaired are in use. A reboot is required to complete this operation

After you reboot run sfc /scannow again. post mew sfcdetails.txt again please.

 

[DameonHuber]

Rebooted, re-ran scan. Results follows.

 

[DameonHuber]

While the above doesn't show any further issues, Update still won't work. Yes I rebooted. I have now used 3 browsers to try & upload my CBS.zip file and each one has reset the page during up load losing all progress. Google Chrome, Opera, & now out of desperation - IE.

 

[DameonHuber]

BTW wben353 even if you can't fix my issue, I want to say Thank You for all your help thus far! I do appreciate it!

 

[DameonHuber]

Solved!

Well I retried typing in my error on Bing went back to Microsoft and found the following link there:

http://www.sevenforums.com/windows-...te-service-unable-start-error-0x8007277a.html

and tried the suggestions there and OMG! it worked!!!!

wben353 Thank you so very much for all that you've done to help me!! I so appreciate all your hard work! While it wasn't your suggestion that worked, you tried and it is greatly appreciated! Thank you!

 

[wben353]

Awesome, gotta love the Internet.

 

[wben353]

Glad to hear your issue resolved. I'll have to remember the procedures in the link you posted. Still learning a great deal every day.