Win7 64 Sleep Timer Won't Put PC to Sleep

[grabow]

My PC will not go to sleep on it's own. I've set the timer to 1 minute to test various changes in configuration, but I've yet to succesfully identify the problem.

I ran powercfg -requests and get:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>powercfg -requests
DISPLAY:
None.

SYSTEM:
[DRIVER] IDT High Definition Audio CODEC (HDAUDIO\FUNC_01&VEN_111D&DEV_76B2&SUBS
YS_103C361B&REV_1003\4&11559d30&0&0001)
An audio stream is currently in use.

AWAYMODE:
None.


C:\Windows\system32>

I've since tried updating the audio driver, rebooted and made sure there were no audio programs started or playing (including browser pages). I've disabled numerous startup applications that could potentially be using an audio stream, but have yet to find the culprit.

energy-report.html shows these errors and warnings...

System Availability Requests:System Required Request
The device or driver has made a request to prevent the system from automatically entering sleep.
Requesting Driver Instance	HDAUDIO\FUNC_01&VEN_111D&DEV_76B2&SUBSYS_103C361B&REV_1003\4&11559d30&0&0001
Requesting Driver Device	IDT High Definition Audio CODEC
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name	USB Composite Device
Host Controller ID	PCI\VEN_8086&DEV_293A
Host Controller Location	PCI bus 0, device 29, function 7
Device ID	USB\VID_0AC8&PID_3420
Port Path	1,3
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name	USB Composite Device
Host Controller ID	PCI\VEN_8086&DEV_293A
Host Controller Location	PCI bus 0, device 29, function 7
Device ID	USB\VID_413C&PID_2110
Port Path	1,1,4
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name	Validity Sensor
Host Controller ID	PCI\VEN_8086&DEV_2935
Host Controller Location	PCI bus 0, device 29, function 1
Device ID	USB\VID_138A&PID_0001
Port Path	1
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name	USB Composite Device
Host Controller ID	PCI\VEN_8086&DEV_293A
Host Controller Location	PCI bus 0, device 29, function 7
Device ID	USB\VID_0D8C&PID_0005
Port Path	1,4
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name	Generic USB Hub
Host Controller ID	PCI\VEN_8086&DEV_293A
Host Controller Location	PCI bus 0, device 29, function 7
Device ID	USB\VID_1A40&PID_0101
Port Path	1
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name	USB Root Hub
Host Controller ID	PCI\VEN_8086&DEV_2935
Host Controller Location	PCI bus 0, device 29, function 1
Device ID	USB\VID_8086&PID_2935
Port Path	
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name	USB Root Hub
Host Controller ID	PCI\VEN_8086&DEV_293A
Host Controller Location	PCI bus 0, device 29, function 7
Device ID	USB\VID_8086&PID_293A
Port Path	
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name	Generic USB Hub
Host Controller ID	PCI\VEN_8086&DEV_293A
Host Controller Location	PCI bus 0, device 29, function 7
Device ID	USB\VID_413C&PID_1010
Port Path	1,1
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name	USB Composite Device
Host Controller ID	PCI\VEN_8086&DEV_293A
Host Controller Location	PCI bus 0, device 29, function 7
Device ID	USB\VID_046D&PID_C52B
Port Path	1,2
CPU Utilization:Processor utilization is high
The average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization.
Average Utilization (%)	32.39
Warnings

Platform Timer Resolution:Platform Timer Resolution
The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations.
Current Timer Resolution (100ns units)	10000
Maximum Timer Period (100ns units)	156001
Platform Timer Resolution:Outstanding Kernel Timer Request
A kernel component or device driver has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period	10000
Request Count	1
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period	10000
Requesting Process ID	868
Requesting Process Path	\Device\HarddiskVolume1\Program Files (x86)\Google\Chrome\Application\chrome.exe
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period	10000
Requesting Process ID	5664
Requesting Process Path	\Device\HarddiskVolume1\Program Files (x86)\TechSmith\Snagit 12\SnagitEditor.exe
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period	10000
Requesting Process ID	1604
Requesting Process Path	\Device\HarddiskVolume1\Program Files (x86)\TechSmith\Snagit 12\Snagit32.exe
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period	100000
Requesting Process ID	348
Requesting Process Path	\Device\HarddiskVolume1\Windows\System32\svchost.exe
Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In)
The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name	audiodg.exe
PID	1072
Average Utilization (%)	7.16
Module	Average Module Utilization (%)
\Device\HarddiskVolume1\Windows\System32\stapo64.dll	4.67
\Device\HarddiskVolume1\Windows\System32\AudioEng.dll	1.57
\SystemRoot\system32\ntoskrnl.exe	0.37
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name	chrome.exe
PID	868
Average Utilization (%)	4.43
Module	Average Module Utilization (%)
\Device\HarddiskVolume1\Program Files (x86)\Google\Chrome\Application\36.0.1985.143\chrome_child.dll	3.06
\SystemRoot\system32\ntoskrnl.exe	0.36
\Device\HarddiskVolume1\Windows\SysWOW64\ntdll.dll	0.33
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name	SnagitEditor.exe
PID	5664
Average Utilization (%)	4.42
Module	Average Module Utilization (%)
\Device\HarddiskVolume1\Windows\assembly\NativeImages_v4.0.30319_32\WindowsBase\acf97bfe2a931d4a47253b26b7218991\WindowsBase.ni.dll	0.90
\Device\HarddiskVolume1\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll	0.53
\Device\HarddiskVolume1\Windows\assembly\NativeImages_v4.0.30319_32\PresentationCore\a74542efbeb46445949a39026c501132\PresentationCore.ni.dll	0.50
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name	chrome.exe
PID	6568
Average Utilization (%)	3.16
Module	Average Module Utilization (%)
\Device\HarddiskVolume1\Program Files (x86)\Google\Chrome\Application\36.0.1985.143\chrome.dll	1.55
\SystemRoot\system32\ntoskrnl.exe	0.75
\SystemRoot\System32\win32k.sys	0.12
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name	chrome.exe
PID	6528
Average Utilization (%)	1.52
Module	Average Module Utilization (%)
\Device\HarddiskVolume1\Windows\SysWOW64\nvwgf2um.dll	0.45
\Device\HarddiskVolume1\Program Files (x86)\Google\Chrome\Application\36.0.1985.143\libglesv2.dll	0.23
\Device\HarddiskVolume1\Program Files (x86)\Google\Chrome\Application\36.0.1985.143\chrome_child.dll	0.18
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name	chrome.exe
PID	3632
Average Utilization (%)	1.24
Module	Average Module Utilization (%)
\Device\HarddiskVolume1\Program Files (x86)\Google\Chrome\Application\36.0.1985.143\chrome_child.dll	0.45
\Device\HarddiskVolume1\Program Files (x86)\Google\Chrome\Application\36.0.1985.143\PepperFlash\pepflashplayer.dll	0.28
\Device\HarddiskVolume1\Windows\SysWOW64\ntdll.dll	0.15
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name	chrome.exe
PID	4308
Average Utilization (%)	1.05
Module	Average Module Utilization (%)
\Device\HarddiskVolume1\Program Files (x86)\Google\Chrome\Application\36.0.1985.143\chrome_child.dll	0.48
\SystemRoot\system32\ntoskrnl.exe	0.14
\Device\HarddiskVolume1\Program Files (x86)\Google\Chrome\Application\36.0.1985.143\libpeerconnection.dll	0.11
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name	dwm.exe
PID	3200
Average Utilization (%)	0.95
Module	Average Module Utilization (%)
\Device\HarddiskVolume1\Windows\System32\dwmcore.dll	0.29
\Device\HarddiskVolume1\Windows\System32\nvwgf2umx.dll	0.16
\SystemRoot\system32\ntoskrnl.exe	0.12
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name	WmiPrvSE.exe
PID	2884
Average Utilization (%)	0.83
Module	Average Module Utilization (%)
\SystemRoot\system32\ntoskrnl.exe	0.45
\SystemRoot\system32\drivers\fltmgr.sys	0.09
\SystemRoot\System32\Drivers\Ntfs.sys	0.06
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name	System
PID	4
Average Utilization (%)	0.71
Module	Average Module Utilization (%)
\SystemRoot\system32\ntoskrnl.exe	0.31
\SystemRoot\system32\DRIVERS\nvlddmkm.sys	0.11
\SystemRoot\system32\DRIVERS\NETwNs64.sys	0.10
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name	Skype.exe
PID	6112
Average Utilization (%)	0.62
Module	Average Module Utilization (%)
\Device\HarddiskVolume1\Program Files (x86)\Skype\Phone\Skype.exe	0.37
\SystemRoot\system32\ntoskrnl.exe	0.07
\SystemRoot\system32\hal.dll	0.02
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name	taskmgr.exe
PID	3644
Average Utilization (%)	0.48
Module	Average Module Utilization (%)
\SystemRoot\system32\ntoskrnl.exe	0.30
\SystemRoot\System32\win32k.sys	0.09
\Device\HarddiskVolume1\Windows\System32\user32.dll	0.01
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name	csrss.exe
PID	548
Average Utilization (%)	0.48
Module	Average Module Utilization (%)
\SystemRoot\System32\win32k.sys	0.23
\SystemRoot\system32\ntoskrnl.exe	0.18
\SystemRoot\system32\DRIVERS\nvlddmkm.sys	0.03
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name	chrome.exe
PID	2144
Average Utilization (%)	0.47
Module	Average Module Utilization (%)
\Device\HarddiskVolume1\Program Files (x86)\Google\Chrome\Application\36.0.1985.143\chrome_child.dll	0.26
\SystemRoot\system32\ntoskrnl.exe	0.09
0.04
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name	AvastSvc.exe
PID	1528
Average Utilization (%)	0.43
Module	Average Module Utilization (%)
\SystemRoot\system32\ntoskrnl.exe	0.11
\Device\HarddiskVolume1\Program Files\AVAST Software\Avast\defs\14083000\algo.dll	0.09
\Device\HarddiskVolume1\Windows\SysWOW64\ntdll.dll	0.02
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name	explorer.exe
PID	1808
Average Utilization (%)	0.29
Module	Average Module Utilization (%)
\SystemRoot\System32\win32k.sys	0.11
\SystemRoot\system32\ntoskrnl.exe	0.08
\Device\HarddiskVolume1\Windows\explorer.exe	0.01
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name	svchost.exe
PID	348
Average Utilization (%)	0.23
Module	Average Module Utilization (%)
\SystemRoot\system32\ntoskrnl.exe	0.12
\Device\HarddiskVolume1\Windows\System32\mmcss.dll	0.02
\Device\HarddiskVolume1\Windows\System32\ntdll.dll	0.01

Can anyone help point me in the right direction? Thanks!

 

[grabow]

I've narrowed it down to the Snagit screen capture software that starts up on boot. If I exit the program it goes to sleep just fine. Interestingly, if I exit the program and restart it the computer also goes to sleep just fine.

 

[pxfragonard]

Did you go to msconfig/startup? Is the box ticked so that it starts at startup?