Win7 freezes completely when launching NFS Shift and others times.

[FilipBronola]

Hello, I am new to this forum, and I was not able to find the solution to my problem. My laptop running windows
7 (x64) freezes entirely, everything just becomes frozen, the fan, the screen, the mouse doesn't move etc.. I do not believe it is the cpu temperature (btw this laptop has a AMD APU); however, I am concerned that it is my HDD. I've noticed this problem a few months ago but not when starting games. The laptop would completely freeze up when logging on to a user other than the main admin, and it still does this too. And it is not only NFS shift, but also race room racing experience, so without a doubt, it's not a corrupt game file etc... I have done SFC and CHDSK with no help. I also updated to the latest AMD catalyst Omega. Not only that but I did a full registry and malware scan, as well as updated everything windows needed to update! So after that I turned on task manager while loading the game up again, and instead of hearing the disc spin and cpu usage increase, the disc didn't sound like it was spinning up and then the cpu usage dropped from around 50% to 14%. The RAM was also being used up to about 3.14 GB out of 4GB. Then it froze like usual. Thanks a lot if you can help me!

 

[GokAy]

Try a clean startup - http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

 

[FilipBronola]

Did not work! any other suggestions??

 

[GokAy]

Ok, try checking disk then http://www.sevenforums.com/tutorials/433-disk-check.html

Then run cmd as admin: sfc /scannow

After it is finished, run in cmd:

findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\desktop\sfcdetails.txt

And attach here - http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

 

[FilipBronola]

Yes I have already done that EDIt: oh, ok I'll post that.

 

[FilipBronola]

is there a manual way to obtain the log because the command is not working :O

 

[GokAy]

It is working, are you copy pasting or manually writing? It won't work if you paste in run. Make sure you open command prompt and paste there (right click paste).

If you get an error, take a screenshot and post.

 

[FilipBronola]

well i found the txt log theough opening notepad, do i just upload that file? or copy and paste it into a reply??

 

[GokAy]

upload please - http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

 

[FilipBronola]

The file was too big to be uploaded to seven forums, here it is on media fire CBS

 

[GokAy]

Eh, I meant upload the sfcdetails.txt, it should be 1MB at most. Search for it in Windows folders, it should have been on your desktop though.

This is a single line command (revised it to make compatible with spaces in user names, hopefully!):

findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >"%userprofile%\desktop\sfcdetails.txt"

Copy and paste in command prompt (right click - paste)

 

[FilipBronola]

View attachment sfcdetails.txt

 

[GokAy]

Is your Windows up-to-date?

Get the DM Log Collector and run it as described in the tutorial - http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html

Attach the report here please.

 

[NoelDP]

Here's the error-list from the SFC scan...

2015-07-06 16:39:08, Info                  CSI    0000058c [SR] Repairing 3 components
2015-07-06 16:39:08, Info                  CSI    0000058d [SR] Beginning Verify and Repair transaction
2015-07-06 16:39:08, Info                  CSI    0000058f [SR] Cannot repair member file [l:22{11}]"bootres.dll" of Microsoft-Windows-BootRes, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-06 16:39:08, Info                  CSI    00000590 [SR] Cannot repair member file [l:18{9}]"ATL90.dll" of Microsoft.VC90.ATL, Version = 9.0.30729.6161, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:1fc8b3b9a1e18e3b}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral in the store, file is missing
2015-07-06 16:39:08, Info                  CSI    00000591 [SR] Cannot repair member file [l:20{10}]"mfc90u.dll" of Microsoft.VC90.MFC, Version = 9.0.30729.6161, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:1fc8b3b9a1e18e3b}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral in the store, file is missing
2015-07-06 16:39:08, Info                  CSI    00000592 [SR] Cannot repair member file [l:18{9}]"mfc90.dll" of Microsoft.VC90.MFC, Version = 9.0.30729.6161, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:1fc8b3b9a1e18e3b}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral in the store, file is missing

I'll post a fix protocol when I can find time - a couple may need some research to find the correct versions

 

[NoelDP]

I've uploaded a file - fbaaa.zip - to my OneDrive at Noel'sOneDrive

Please download and save it.
Right-click on the saved file and select Extract all...

Change the target to C:\ and click on Extract

Close all windows it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'

Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt

At the prompt type

DIR C:\fbaaa

hit the enter key- if you get a 'Not Found' error try

DIR D:\fbaaa

or

DIR E:\fbaaa

The drive letter in use when you find the folder will need to be substituted (for<drive>)into the following command...

XCOPY <drive>:\fbaaa <drive>:\windows\winsxs /y /i /s /v /h

(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

run the command (it should take almost no time) and when the prompt returns, type

EXIT

and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt

then reboot and upload the new CBS.log file to your reply - you'll need to copy it to the desktop, then zip the copy for upload

(I got lucky - had all the files to hand!)

 

[FilipBronola]

When you write p:\wfire P:\ what am I supposed Type where wfire is?

 

[NoelDP]

You use the template above that line! - the wfire line is merely an example!

 

[FilipBronola]

Yea, I kind of figured. I'll try this asap

 

[FilipBronola]

View attachment 365113

 

[FilipBronola]

View attachment FILIP-HP-Tue_07_07_2015_140232_60.zip and heres that for gokay CBS.zip above for noel