Win7 Home Premium (32bits)

[amflores]

Hello,

After an apparently successful nondestructive reinstall, I have 93 updates installed.
Today, I checked for available updates, and found 185 important updates.
I choose to download the first 20.
The operation started, but none were downloaded.
I repeated the operation and none of the marked downloads happened.

What went wrong?

Any help is welcome.

Cheers,
Flores

 

[wben353]

Please follow Windows Update Posting Instructions

1. System Update Readiness Tool (SURT)

1. Under Download the System Update Readiness Tool, download the appropriate version of the SURT for your version Windows, and save the file to your Desktop.
   NOTE: It is likely that we will need to run this file multiple times, so make sure you keep it.
   
   System Update Readiness Tool fixes Windows Update errors in Windows 8, Windows 7, Windows Vista, Windows Server 2008 R2, and Windows Server 2008
2. Double-click on the file to install it.
3. Leave it to run uninterrupted. It may appear to freeze or hang, but this is perfectly normal. If it still hasn't finished after a few hours, then notify us in your post.

2. SFC Scan

1. For how to run, see: sfc /scannow

3. Windows Update Error Codes

In your post, you need to specify what error codes/messages you are receiving when an update fails. The screenshot below shows where error codes are displayed:

​

4. Log Collection


The steps that we have done have limited automated fixing capabilities, however they are excellent diagnostic tools and generate very informative logs.

1. Navigate to the following folder:
   C:\Windows\Logs
   ​
2. Right-click and on the CBS folder and select Copy.
3. Minimise all open windows and right-click on your Desktop, then select Paste.
4. Right-click on the CBS folder on your Desktop and select Send to > Compressed (zipped) folder.
5. A file, CBS.zip should appear on your Desktop.

5. Start a New Thread

Please do not post in another thread saying that you require assistance, it makes things very confusing. If you have a problem that you would like help with, please start a new thread of your own!

Your post should include the error codes from step #3 and the CBS.zip file created in step #4. Here's how to attach it to your post:

Screenshots and Files - Upload and Post in Seven Forums




Now the rest is down to us!

 

[amflores]

Hello wben353, Have a nice Sunday.

Thanks for your help. I will be following the received instructions only tomorrow, because I'll be out all day long today.
Will contact you in case of need.
Once more, thanks for your help.
All the best.
Flores

 

[amflores]

Hello wben353,

According to the instructions I have downloaded, installed and run SURT (Windows6.1-KB947821-v34-x86.msu) for my Win7 (32bits).

It is checking if there are updates on the computer for hours. I know that there are 48 Windows Updates already installed, including SP1 and over 180 to download.

Found none after several hours. Is this OK?

What's wrong?

Before running SURT I have run sfc /scannow that found nothing wrong with my system.

Regards,
Flores

 

[NoelDP]

Please post the requested logs - only then can we see what needs doing.

 

[amflores]

Hello NoelDP,

Please find attached the zip file CBS(2).

I hope I did it right, as I am not an expert on these matters.

Thanks for your help.

Regards,
Alberto Flores

 

[NoelDP]

You did fine - I'll analyse the files later.

 

[amflores]

Hi NoelDP,

Good news!

Tks,
Flores