I have a relatively new HP Pavilion p6610f w/ Win7 Home Premium. Nothing has been installed in it but I have tons of documents and pics.
All of a sudden, the thing stops loading. With safe mode and regular mode, it loads to the welcome screen (the light-blue screen displayed just before the logging icons), and it just stops there. The PC is not frozen because I can move the mouse and the caps/num keys turn on and off, but it just stays in the screen.
I tried booting with another Windows DVD I have, and it also gets stuck.
What else can I do?
I was thinking that it could possibly have a virus, but I'm not sure how to run an AV if Windows doesn't load.
Any help is appreciated.
Thanks.
All of a sudden, the thing stops loading. With safe mode and regular mode, it loads to the welcome screen (the light-blue screen displayed just before the logging icons), and it just stops there. The PC is not frozen because I can move the mouse and the caps/num keys turn on and off, but it just stays in the screen.
I tried booting with another Windows DVD I have, and it also gets stuck.
What else can I do?
I was thinking that it could possibly have a virus, but I'm not sure how to run an AV if Windows doesn't load.
Any help is appreciated.
Thanks.
My Computer
At a glance
WIndows 7 Home Premium
- OS
- WIndows 7 Home Premium
