Win7 installation stalls at second reboot

traceyw

New member
Power User
Local time
8:28 AM
Messages
84
Location
Essex, UK
Hi

I have a problem in reinstalling Win7 in that I just can't. I have started with a disk which has nothing whatsoever on it. I have then started installing Win7

The installation goes pretty well up to the point of its SECOND reboot prior to which it is Completing Installation. On rebooting for the SECOND time it comes up with the Win7 logo and the hard drive led is flickering quite well. Then the Win7 logo vanishes leaving me with a black screen and the hard drive LED continues flickering for a while and then stops and that is as far as it will goand it has now been in that state for the last 30-45 minutes and no-one will convince me that it hasn't just stopped. So far I have tried reinstalling four times, twice with an SSD and twice with a hard drive and each time it has stopped at exactly the same point.

I should also add that I am using an Upgrade Family version of Win7 and have used the disk on two other PCs to a clean install using the double install method. However, this install I can't do for the first time.

The system (my husbands) comprises the following main items:

CPU: Intel Core 2 Duo E8400
Mobo: MSI MS-7514
RAM: 4GB
Graphic Card: NVidia (can't remember the model but its no slouch with 1GB memory)
Monitor: Iiyama E2407HDS
Keyboard & Mouse: Medion wireless
PSU: Arctic 700W (I think)
Hard Drives: 1 x Seagate 500GB - the main drive; 1 x Seagate 1TB; 1 x Samsung 1TB; 128GB Crucial M4 SSD recently acquired

Does anyone have any ideas as to what I can please? All suggestions welcome.

Tracey
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built
OS
Windows 7 Home Premium 64-bit and Window 10 Pro (dual boot)
CPU
Intel i5-4690K
Motherboard
Gigabyte Z97P-D3
Memory
8Gb Vengeance
Graphics Card(s)
Nvidia GTX760
Sound Card
Integrated with Mobo (Realtek 887)
Monitor(s) Displays
Iiyama E2407HDS (x2)
Screen Resolution
1920 x 1080
Hard Drives
1 x 240GB Kingston (System disk)
1 x 256GB Samsung SSD
1 x 1TB Samsung hard disk (internal)
1 x 3TB WD My Book (external)
PSU
Atrix 500W
Case
Antec One
Cooling
Corsair H80i
Keyboard
Logitech wireless
Mouse
Logitech wireless
Internet Speed
Up to 24Mb
Antivirus
Avast! Free antivirus
Browser
Opera, Firefox, Chrome
Other Info
Wacom Bamboo Tablet
I'm not familiar with "Upgrade Family" version of Windows 7. I'm guessing there is a limit on how many installs you can do? Maybe 3?

Are you getting any specific error messages?

Have you disconnected all possible external devices--external drives, printers, etc?

Have you tried to install with only 1 stick of RAM?

What was on this hard drive previously? Vista? A single partition? Linux?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one
OS
Windows 7 Home Premium SP1, 64-bit
CPU
Intel Skylake i5-6600K, not overclocked
Motherboard
AsRock Z170M Extreme 4, micro ATX
Memory
8 GB HyperX DDR4-2666 (2 x 4 GB)
Graphics Card(s)
none; graphics are integrated on CPU
Sound Card
onboard: Realtek ALC1150; external: USB Behringer UF0-202
Monitor(s) Displays
Dell S2340M 23 inch IPS
Screen Resolution
1600 x 900
Hard Drives
System: Crucial MX100 series SSD, 128 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD30EZRX-00D8PB0, 3 TB
PSU
Rosewill SilentNight 500 watt fanless, semi-modular
Case
Antec Solo II
Cooling
Noctua NH-U12S; Noctua F12 intake, Noctua S12A exhaust
Keyboard
Microsoft 200 6JH-00001 USB
Mouse
Dell or Microsoft optical wired; USB
Antivirus
Microsoft Security Essentials and Malwarebytes Premium
Browser
Pale Moon
Other Info
All fans PWM; speeds at idle: CPU circa 500 rpm; intake circa 600 rpm; exhaust circa 600 rpm; CPU temps 27 idle and 47 C load in a warm room (27 C/81 F) when running Intel Extreme Tuning Utility stress test.
You are permitted to install onto three different PCs but as long as they are the same three PCs you can install/reinstall as necessary. I've already installed at least three times on our spare PC and three, possibly four, times on my own PC. No, I don't think that is the problem. Apart from this you would only get to find out whether it is permitted or not when you get to the activation stage and I ain't gettin' that far! The previous OS was Win7. If push comes to shove I'll just have to reinstall the old hard drive (with all partitions, data and programs etc. still intact) which was replaced due to it only having 40% health. All being well that would at least get my husband up and running. Incidentally, all I get is a black screen with absolutely nothing on it at all.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built
OS
Windows 7 Home Premium 64-bit and Window 10 Pro (dual boot)
CPU
Intel i5-4690K
Motherboard
Gigabyte Z97P-D3
Memory
8Gb Vengeance
Graphics Card(s)
Nvidia GTX760
Sound Card
Integrated with Mobo (Realtek 887)
Monitor(s) Displays
Iiyama E2407HDS (x2)
Screen Resolution
1920 x 1080
Hard Drives
1 x 240GB Kingston (System disk)
1 x 256GB Samsung SSD
1 x 1TB Samsung hard disk (internal)
1 x 3TB WD My Book (external)
PSU
Atrix 500W
Case
Antec One
Cooling
Corsair H80i
Keyboard
Logitech wireless
Mouse
Logitech wireless
Internet Speed
Up to 24Mb
Antivirus
Avast! Free antivirus
Browser
Opera, Firefox, Chrome
Other Info
Wacom Bamboo Tablet

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion Elite 495UK
OS
Windows 7 Ultimate SP1 64-Bit
CPU
Intel Core i7 870 @ 2.93GHz
Motherboard
MSI 2A9C (CPU1)
Memory
8Gb Dual-Channel DDR3 @ 664MHz
Graphics Card(s)
nVidia GeForce GTX 460 1024MB dedicated RAM
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP2310i
Screen Resolution
1920 x 1080
Hard Drives
1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage
PSU
460W
Case
HP Elite
Cooling
Air cooled
Keyboard
Logitech K750 solar-powered keyboard
Mouse
Logitech Wireless M180 mouse
Internet Speed
2Mb
Other Info
Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop
Have you disconnected all possible external devices--external drives, printers, etc?

Have you tried to install with only 1 stick of RAM?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one
OS
Windows 7 Home Premium SP1, 64-bit
CPU
Intel Skylake i5-6600K, not overclocked
Motherboard
AsRock Z170M Extreme 4, micro ATX
Memory
8 GB HyperX DDR4-2666 (2 x 4 GB)
Graphics Card(s)
none; graphics are integrated on CPU
Sound Card
onboard: Realtek ALC1150; external: USB Behringer UF0-202
Monitor(s) Displays
Dell S2340M 23 inch IPS
Screen Resolution
1600 x 900
Hard Drives
System: Crucial MX100 series SSD, 128 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD30EZRX-00D8PB0, 3 TB
PSU
Rosewill SilentNight 500 watt fanless, semi-modular
Case
Antec Solo II
Cooling
Noctua NH-U12S; Noctua F12 intake, Noctua S12A exhaust
Keyboard
Microsoft 200 6JH-00001 USB
Mouse
Dell or Microsoft optical wired; USB
Antivirus
Microsoft Security Essentials and Malwarebytes Premium
Browser
Pale Moon
Other Info
All fans PWM; speeds at idle: CPU circa 500 rpm; intake circa 600 rpm; exhaust circa 600 rpm; CPU temps 27 idle and 47 C load in a warm room (27 C/81 F) when running Intel Extreme Tuning Utility stress test.
Hi all

Thanks for your responses. It would seem that all I had to do was to reboot. Without realising it, the boot sequence had changed and it booted straight up into Win7 and continued where it left off. I seem to remember that earlier OS install routines came up with a dialogue saying something to this effect but I had no messages of any description. Anyway, suffice it to say that once I'd installed it on a hard disk I disconnected the HDD, reconnected the SSD and had a go at installing it on the SSD and would you believe it, it behave perfectly during the whole double install. So panic over. I've now got the problem of setting up Win7 for him and installed all the many programs he wants installed.

Thanks again fellas for all your responses but it turned out in the end to be a very simple fix.

Tracey
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built
OS
Windows 7 Home Premium 64-bit and Window 10 Pro (dual boot)
CPU
Intel i5-4690K
Motherboard
Gigabyte Z97P-D3
Memory
8Gb Vengeance
Graphics Card(s)
Nvidia GTX760
Sound Card
Integrated with Mobo (Realtek 887)
Monitor(s) Displays
Iiyama E2407HDS (x2)
Screen Resolution
1920 x 1080
Hard Drives
1 x 240GB Kingston (System disk)
1 x 256GB Samsung SSD
1 x 1TB Samsung hard disk (internal)
1 x 3TB WD My Book (external)
PSU
Atrix 500W
Case
Antec One
Cooling
Corsair H80i
Keyboard
Logitech wireless
Mouse
Logitech wireless
Internet Speed
Up to 24Mb
Antivirus
Avast! Free antivirus
Browser
Opera, Firefox, Chrome
Other Info
Wacom Bamboo Tablet
You're very welcome Tracey.

Thanks for the update.
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion Elite 495UK
OS
Windows 7 Ultimate SP1 64-Bit
CPU
Intel Core i7 870 @ 2.93GHz
Motherboard
MSI 2A9C (CPU1)
Memory
8Gb Dual-Channel DDR3 @ 664MHz
Graphics Card(s)
nVidia GeForce GTX 460 1024MB dedicated RAM
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP2310i
Screen Resolution
1920 x 1080
Hard Drives
1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage
PSU
460W
Case
HP Elite
Cooling
Air cooled
Keyboard
Logitech K750 solar-powered keyboard
Mouse
Logitech Wireless M180 mouse
Internet Speed
2Mb
Other Info
Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop
Hi again, Tracey, and glad to see you got it reinstalled OK.

BTW you can migrate any Win7 retail copy to new hardware - it doesn't have to only be reinstalled to the same three machines on Family Pack. Just be sure to delete the old Win7 first and be prepared if necessary to do the telephone robocall activation to update the new hardware signature.

Since it's Upgrade version there would still need to be a qualifying XP/Vista which came with the target machine, or any retail copy - whether this is installed or not: Clean Install with a Upgrade Windows 7 Version

If any problems come up then here's How To Activate Windows 7 by Phone Step-by-Step Guide
 
Hi Gregrocker

With the benefit of hindsight I've now worked out what was happening. I forgot about it at the time but we also had our TV connected to the PC and it must have been putting the next screen on the TV (which wasn't switched on) - NOT on the monitor. I've had a similar thing happen before but it had slipped my mind. I personally use a two monitor setup and Win7 automatically chose to put data on the second monitor which wasn't on and fooled me that time. The rule therefore must be that when installing Win7 on such a system that you MUST make sure all monitors (including TVs) MUST be on when installing Win7. In this case it was only when I was advised to remove all external devices and then reconnected them one at a time to find out what it didn't like that I realised what had been happening.

Again, thanks to all for your help and I'll try not to be so darned thick next time.

Tracey
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built
OS
Windows 7 Home Premium 64-bit and Window 10 Pro (dual boot)
CPU
Intel i5-4690K
Motherboard
Gigabyte Z97P-D3
Memory
8Gb Vengeance
Graphics Card(s)
Nvidia GTX760
Sound Card
Integrated with Mobo (Realtek 887)
Monitor(s) Displays
Iiyama E2407HDS (x2)
Screen Resolution
1920 x 1080
Hard Drives
1 x 240GB Kingston (System disk)
1 x 256GB Samsung SSD
1 x 1TB Samsung hard disk (internal)
1 x 3TB WD My Book (external)
PSU
Atrix 500W
Case
Antec One
Cooling
Corsair H80i
Keyboard
Logitech wireless
Mouse
Logitech wireless
Internet Speed
Up to 24Mb
Antivirus
Avast! Free antivirus
Browser
Opera, Firefox, Chrome
Other Info
Wacom Bamboo Tablet
Back
Top