Win7 isn't discovering my bluetooth speaker?

Rolol

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Hi everyone,
I recently had a few issues with bluetooth and chipset drivers after upgrading from vista home premium to win7 ultimate. The drivers installed correctly and I was able to pair with the speaker for a moment, though the sound quality was very bad, quite distorted and low volume (sound quality is generally high-fidelity). After removing the device I have been unable to repair. The headphone jack is also non-functional? Any ideas?
 

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Windows 7 Ultimate 32 bitIntel Core Due 2.4Ghz4gm ramATI mobility radeon HD 3400 series
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus m51vr
OS
Windows 7 Ultimate 32 bit
CPU
Intel Core Due 2.4Ghz
Memory
4gm ram
Graphics Card(s)
ATI mobility radeon HD 3400 series
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AVG
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What make and model speakers? What is the distance the bluetooth is being tasked with from computer to speakers? Any other bluetooth devices in close proximity? Any error indicators (yellow asterisk)seen in device manager?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 64-bit 7601 Mult...AMD FX(tm)-6100 Six-Core Processor4.00 GBAMD Radeon HD 6450
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD FX(tm)-6100 Six-Core Processor
Motherboard
ASUSTeK Computer INC. M5A78L-M LX PLUS
Memory
4.00 GB
Graphics Card(s)
AMD Radeon HD 6450
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Monitor(s) Displays
Toshiba 47ZV650U 47" LCD 240Hz
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) HDT722516DLA380 ATA Device (2) Hitachi HDS721025CLA382 ATA Device (3) ST4000VN000-1H4168 ATA Device (4) Generic STORAGE DEVICE USB Device (5) Generic STORAGE DEVICE USB Device (6) Generic STORAGE DEVICE USB Device (7) Generic STORAGE
PSU
Corsair CX430M
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WMI (Waste Management Incorporated)
Cooling
Yes, it's very cool.
Keyboard
Bluetooth KB & Mousepad
Internet Speed
Fios 15/5 and it sucks when Verizon is throttling it down
Antivirus
Avast, MSE and Malwarebytes
Browser
Firefox v.41.0.2 and IE 11
Other Info
2 years old and so far this rig still kicks butt

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 64-bit 7601 Mult...AMD FX(tm)-6100 Six-Core Processor4.00 GBAMD Radeon HD 6450
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD FX(tm)-6100 Six-Core Processor
Motherboard
ASUSTeK Computer INC. M5A78L-M LX PLUS
Memory
4.00 GB
Graphics Card(s)
AMD Radeon HD 6450
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Monitor(s) Displays
Toshiba 47ZV650U 47" LCD 240Hz
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) HDT722516DLA380 ATA Device (2) Hitachi HDS721025CLA382 ATA Device (3) ST4000VN000-1H4168 ATA Device (4) Generic STORAGE DEVICE USB Device (5) Generic STORAGE DEVICE USB Device (6) Generic STORAGE DEVICE USB Device (7) Generic STORAGE
PSU
Corsair CX430M
Case
WMI (Waste Management Incorporated)
Cooling
Yes, it's very cool.
Keyboard
Bluetooth KB & Mousepad
Internet Speed
Fios 15/5 and it sucks when Verizon is throttling it down
Antivirus
Avast, MSE and Malwarebytes
Browser
Firefox v.41.0.2 and IE 11
Other Info
2 years old and so far this rig still kicks butt
Happy because my bluetooth paired, although once I played audio it was terrible quality, then testing the headphone jack I discovered it wasn't working. Sound is coming from the speakers, but the headphones are silent. They aren't showing up under "manage audio devices" either. The drivers are correctly installed too.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32 bitIntel Core Due 2.4Ghz4gm ramATI mobility radeon HD 3400 series
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus m51vr
OS
Windows 7 Ultimate 32 bit
CPU
Intel Core Due 2.4Ghz
Memory
4gm ram
Graphics Card(s)
ATI mobility radeon HD 3400 series
Antivirus
AVG
Browser
Google chrome
None of the above re bluetooth speaker issues or other devices, no errors.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32 bitIntel Core Due 2.4Ghz4gm ramATI mobility radeon HD 3400 series
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus m51vr
OS
Windows 7 Ultimate 32 bit
CPU
Intel Core Due 2.4Ghz
Memory
4gm ram
Graphics Card(s)
ATI mobility radeon HD 3400 series
Antivirus
AVG
Browser
Google chrome
I would be willing to bet that you have powered speakers? That would lead me to think headphones would have no sound because the output signal voltages are totally different for each device. Similar as to why you can't just connect a record player/turntable to a pair of speakers and expect to have sound.
Again, what make and model speakers do you have? What is the distance the bluetooth is being tasked with from computer to speakers? Any other bluetooth devices in close proximity? Any error indicators (yellow asterisk)seen in device manager?

If you don't want to accept free advice/opinions, I will gladly go back under my rock. I find it much easier to be less irritated by others there.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 64-bit 7601 Mult...AMD FX(tm)-6100 Six-Core Processor4.00 GBAMD Radeon HD 6450
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD FX(tm)-6100 Six-Core Processor
Motherboard
ASUSTeK Computer INC. M5A78L-M LX PLUS
Memory
4.00 GB
Graphics Card(s)
AMD Radeon HD 6450
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Monitor(s) Displays
Toshiba 47ZV650U 47" LCD 240Hz
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) HDT722516DLA380 ATA Device (2) Hitachi HDS721025CLA382 ATA Device (3) ST4000VN000-1H4168 ATA Device (4) Generic STORAGE DEVICE USB Device (5) Generic STORAGE DEVICE USB Device (6) Generic STORAGE DEVICE USB Device (7) Generic STORAGE
PSU
Corsair CX430M
Case
WMI (Waste Management Incorporated)
Cooling
Yes, it's very cool.
Keyboard
Bluetooth KB & Mousepad
Internet Speed
Fios 15/5 and it sucks when Verizon is throttling it down
Antivirus
Avast, MSE and Malwarebytes
Browser
Firefox v.41.0.2 and IE 11
Other Info
2 years old and so far this rig still kicks butt
Hi again, the speaker is a tdk A33 bluetooth unit. The unit is usually within 7 feet of the computer with no other bluetooth devices in close proximity.There are also no error indicators in the device manager. The unit will pair once turned on and begin to install the drivers successfully. Once installed the sound is very muffled. Although twice today I have turned it on, the drivers have installed and it has sounded perfect. Upon turning the device on and off again the sound returns to a low quality. Reinstalling the device drivers has also prove unsuccessful in correcting the sound. Sometimes it sounds good, most of the time it doesn't.

Thanks for helping
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32 bitIntel Core Due 2.4Ghz4gm ramATI mobility radeon HD 3400 series
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus m51vr
OS
Windows 7 Ultimate 32 bit
CPU
Intel Core Due 2.4Ghz
Memory
4gm ram
Graphics Card(s)
ATI mobility radeon HD 3400 series
Antivirus
AVG
Browser
Google chrome
Ok, I think I've fixed the issue. Windows 7 installed the device driver every time I turned it on. I deleted the device drivers, restarted and then reinstalled them. They were working perfectly, so I followed Method 2 of this tutorial https://support.microsoft.com/en-us/kb/2500967 and the drivers are no longer reinstalling, plus I'm left with perfect sound and the unit seems to be responding better than before. Thanks for all the help!
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32 bitIntel Core Due 2.4Ghz4gm ramATI mobility radeon HD 3400 series
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus m51vr
OS
Windows 7 Ultimate 32 bit
CPU
Intel Core Due 2.4Ghz
Memory
4gm ram
Graphics Card(s)
ATI mobility radeon HD 3400 series
Antivirus
AVG
Browser
Google chrome
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