Win7/Itunes Problems

mom2kyleegrace

New member
Local time
12:37 PM
Messages
3
I spent over an hour on the phone w/Apple and they say it has to be a win7 issue as to why I am not able to uninstall itunes. I keep getting error messages. I call Microsoft and they want $99 for ONE time help or $149 for up to 5x of help!

Any suggestions??

I keep getting this error and I'm not IN safe mode. "The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode or if the Windows Installer is not correctly installed. Contact your support personnel for assistance."
 

My Computer

OS
Win 7 Home Prem 64
Hi,

You can try be unregistering the windows installer by Start->Run msiexec /unreg and re-registering it by Start->Run msiexec /regserver
 

My Computer

Computer Manufacturer/Model Number
CUSTOM MODEL
OS
Windows 7 Pro
CPU
AMD ATHLON X2 240
Motherboard
ASUS M2N68
Memory
1 GB Corsair DDR2
Graphics Card(s)
256 MB Geforce 7100
Monitor(s) Displays
Samsung 15''
Hard Drives
Seagate 500GB 32MB Cache
1. Go to Start
2. Type in Services.msc in the Start Search Box
3. Scroll Down and find Windows Installer
4. Make sure it is turned on. If it is not, right click on Windows Installer and click Start

Try uninstalling it again.
Are you doing this on administrator or standard account?
 

My Computer

Computer Manufacturer/Model Number
Macbook Pro 15" (2011) (Matte Version)
OS
Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
CPU
Intel Core i7 2820QM 2.3GHz (Quad-Core)
Motherboard
N/A
Memory
8GB 1333 MHz PC3-10600 DDR3 SDRAM
Graphics Card(s)
ATI Radeon HD 6750M (1GB, GDDR5)
Sound Card
N/A
Monitor(s) Displays
1 Display
Screen Resolution
1,680 x 1050 (Matte Screen, Anti-Glare)
Hard Drives
750GB SATA (5400 rpm)
WD My Passport Essential 1TB Portable Hard Drive
PSU
N/A
Case
N/A
Cooling
N/A
Keyboard
Apple Wireless Keyboard
Mouse
Apple Wireless Magic Mouse
Internet Speed
Max - 2.2MB/sec; DSL provided by Telecom NZ
Other Info
MS Office Professional 2010
McAfee Total Protection 2011
On a Laptop Stand (Hand-Built)
Thanks, but this didn't work either. I am administrator.

1. Go to Start
2. Type in Services.msc in the Start Search Box
3. Scroll Down and find Windows Installer
4. Make sure it is turned on. If it is not, right click on Windows Installer and click Start

Try uninstalling it again.
Are you doing this on administrator or standard account?
 

My Computer

OS
Win 7 Home Prem 64
Back
Top