Win7 Newb

[hvgotcodes]

Hi all

Im coming from a linux background -- just installed a win 7 ultimate 64 bit on my xps studio 16. some basic questions.

1) When I close the lid, then open, i get what i think is a BSOD with a message to the effect of 'windows has encountered an issue and is shutting down' --- is there something left on the disk that i can use to determine exactly what the issue is?

One of the exciting things about coming from linux is that I thought suspend would work better....

2) Is there any must have software? I already installed switcher and dexpot to get facsimiles of some of the UI features I am more used to.

3) Are there any good terminal apps?

Thanx in advance...

 

[Bare Foot Kid]

Hello hvgotcodes, welcome to Seven Forums!


This would be the first thing I'd try.

http://www.sevenforums.com/tutorials/681-startup-repair.html?ltr=S

 

[hvgotcodes]

Hello hvgotcodes, welcome to Seven Forums!


This would be the first thing I'd try.

http://www.sevenforums.com/tutorials/681-startup-repair.html?ltr=S

thanx for the quick reply. unfortunately, its not a startup issue, its a 'resume from sleep' issue. resume from hibernate works fine....

 

[richc46]

Go to start, type in event viewer and then look for errors, after the problem.

Go to device manager and check for driver problems (yellow markers)

Make sure drivers are up to date

Make sure your video card is working properly.

 

[richc46]

Power Options and Sleep Mode Problems - Vista Forums[11]=Power Management

Take a look at our tutorial, provided by Brink.

 

[Barman58]

Most resume from/enter sleep mode problems are due to issues with either the motherboard drivers or the system bios.

First thing I would suggest is to go to the motherboard manufacturer's website and check if you are running the latest, chipset drivers and bios.

The drivers available from windows update are not always the latest available and the manufacturer, motherboard specific ones, have solved these issues for many others

 

[fseal]

Unfortunately self installs of Windows on laptops frequently have suspend/resume issues and they are generally all down to having a complete set of drivers that play nice. Laptop manufacturers spend a LOT of time getting that stuff to work right, including direct contact with parts vendors to resolve problems. I've had good luck with it working great on laptops preinstalled. But lousy luck on do it myself installs

It sort of becomes up to you to try to get it working. Updating all drivers (Primarily sound/video) from the latest manufacturers websites is a start...

And yes, look for driver events in the event viewer (in the control panel). It may point to the culprit driver/hardware right away.

[Edit]Heh 5 posts right on top of one another [/edit]

 

[hvgotcodes]

Go to start, type in event viewer and then look for errors, after the problem.

Go to device manager and check for driver problems (yellow markers)

Make sure drivers are up to date

Make sure your video card is working properly.

hmm

i do see an error that references the following

C:\dell\drivers\R228550\R228550\bcmwltry.exe

have no idea what that means but its something to start with....

 

[hvgotcodes]

Unfortunately self installs of Windows on laptops frequently have suspend/resume issues and they are generally all down to having a complete set of drivers that play nice. Laptop manufacturers spend a LOT of time getting that stuff to work right, including direct contact with parts vendors to resolve problems. I've had good luck with it working great on laptops preinstalled. But lousy luck on do it myself installs

It sort of becomes up to you to try to get it working. Updating all drivers (Primarily sound/video) from the latest manufacturers websites is a start...

And yes, look for driver events in the event viewer (in the control panel). It may point to the culprit driver/hardware right away.

[Edit]Heh 5 posts right on top of one another [/edit]

yeah, the laptop came with vista on it, i put ubuntu on it, but decided to give w7 a shakedown. I updated to latest bios, and grabbed a ton of drivers off the dell site for this machine; must have missed one....

 

[richc46]

Go to start, type in event viewer and then look for errors, after the problem.

Go to device manager and check for driver problems (yellow markers)

Make sure drivers are up to date

Make sure your video card is working properly.

hmm

i do see an error that references the following

C:\dell\drivers\R228550\R228550\bcmwltry.exe

have no idea what that means but its something to start with....

Go to device manager, look for the yellow warning. If you do not see any make sure the video card is up to date. You may want to replace it, to be sure that you have a good one.

 

[hvgotcodes]

Go to start, type in event viewer and then look for errors, after the problem.

Go to device manager and check for driver problems (yellow markers)

Make sure drivers are up to date

Make sure your video card is working properly.

hmm

i do see an error that references the following

C:\dell\drivers\R228550\R228550\bcmwltry.exe

have no idea what that means but its something to start with....

Go to device manager, look for the yellow warning. If you do not see any make sure the video card is up to date. You may want to replace it, to be sure that you have a good one.

Im not seeing any warnings in device manager. I got the latest ati driver from the dell site, and then i tried the latest from ATIs site. Bios is at the latest on dells site.

 

[richc46]

bcmwltry.exe error: POWRPROF.dll

 

[hvgotcodes]

bcmwltry.exe error: POWRPROF.dll

whats wierd about this error is that when i run the setup program in the dir listed in the error event, the setup reports it cant find the device and exits out.

so the question is why would a driver be running for a device that is not installed.

I dont see any way to uninstall that driver....


also, when i do powercfg -a s3 is available, but s1 and s2 are not.

I dont see any bios options around s3....

 

[richc46]

The only things that I can think of is:

Run and sfc
Read Barmans comments
Run an repair install as suggested by barefoot
Then we have to go by fseal. I have seen many posts, involving the sleep mode, go unresolved.

The last thing that I can suggest is to do a reinstall (clean not upgrade), since you do not even have a restore point.

 

[hvgotcodes]

hmm sfc reported no issues.

frustrating. I might have to break down and get the dell people to help me....

 

[richc46]

That of course is your call, but if you follow all of my instructions and are forced to do the reinstall, that is all that Dell can do. Unless you think it is a computer problem.

 

[hvgotcodes]

no i think it is a driver issue. I just dont know how to uninstall drivers....

I followed all the instructions i have found, except the reinstall windows option. I tried the power management tutorial but havent found anything in there that has worked...

 

[Bare Foot Kid]

Have you tried an install letting Windows install only its drivers to see how that goes?

 

[Barman58]

If you right click on a driver entry in device manager you should see an uninstall driver option - you should also get a pop-up when you click the uninstall option to remove files from disk or similar, which will totally clear the old driver.

 

[hvgotcodes]

Have you tried an install letting Windows install only its drivers to see how that goes?

ill try that. is there any way other than the event viewer to recover the bsod message?