Win7 X64 Blue Screen BCCode: 1e Please help

[jackydchen]

this Blue screen is getting really often, please help, what's wrong with it?


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 3081

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF800032EEA4F
BCP3: 0000000000000000
BCP4: FFFFFFFFFFFFFFFF
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

 

[zigzag3143]

this Blue screen is getting really often, please help, what's wrong with it?


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 3081

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF800032EEA4F
BCP3: 0000000000000000
BCP4: FFFFFFFFFFFFFFFF
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

 

[jackydchen]

this Blue screen is getting really often, please help, what's wrong with it?


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 3081

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF800032EEA4F
BCP3: 0000000000000000
BCP4: FFFFFFFFFFFFFFFF
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

Thanks for your heads up, I've already upload the zip file now.

 

[zigzag3143]

this Blue screen is getting really often, please help, what's wrong with it?


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 3081

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF800032EEA4F
BCP3: 0000000000000000
BCP4: FFFFFFFFFFFFFFFF
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

These were caused by memory corruption. Please run these two tests to verify your memory and find which driver is causing the problem.


1-Memtest.

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html



2-Driver verifier

I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

 

[siddhesh]

Problem signature:
Problem Event Name: BlueScreen
Locale ID: 3081

Sir this is my problem and i have attached minidump folder... plz let me know whats the problem..... as u told to attach that folder to know problem....

 

[zigzag3143]

Problem signature:
Problem Event Name: BlueScreen
Locale ID: 3081

Sir this is my problem and i have attached minidump folder... plz let me know whats the problem..... as u told to attach that folder to know problem....

Related to Nokia Music Server, Part of Nokia PC Suite. Note: Located in \%Program Files%\Common Files\Nokia\MPlatform\

I would remove it to test.




I do notice Kaspersky which is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO EEST.

http://support.kaspersky.com/downloads/utils/kavremover10.zip

http://www.microsoft.com/security_essentials/

 

[siddhesh]

Problem signature:
Problem Event Name: BlueScreen
Locale ID: 3081

Sir this is my problem and i have attached minidump folder... plz let me know whats the problem..... as u told to attach that folder to know problem....

Related to Nokia Music Server, Part of Nokia PC Suite. Note: Located in \%Program Files%\Common Files\Nokia\MPlatform\

I would remove it to test.




I do notice Symantec which is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST
http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN

Microsoft Security Essentials - Free Antivirus for Windows

Sir What should i do??? i dont have any knowledge about the given links.... plz guide me..... not getting anything.... plzzz

 

[zigzag3143]

Problem signature:
Problem Event Name: BlueScreen
Locale ID: 3081

Sir this is my problem and i have attached minidump folder... plz let me know whats the problem..... as u told to attach that folder to know problem....

Related to Nokia Music Server, Part of Nokia PC Suite. Note: Located in \%Program Files%\Common Files\Nokia\MPlatform\

I would remove it to test.




I do notice Symantec which is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST
http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN

Microsoft Security Essentials - Free Antivirus for Windows

Sir What should i do??? i dont have any knowledge about the given links.... plz guide me..... not getting anything.... plzzz

First. Using the Norton link download their removal tool and remove your Norton/Symantec and replace it with MSE (from the other link).

See if system still crashes and let us know.

 

[siddhesh]

SIr i dont have any nortorn product what should i take???

 

[zigzag3143]

SIr i dont have any nortorn product what should i take???

My mistake sorry. You have Kaspersky installed. Please follow the previous links to remove and replace it with MSE.

 

[siddhesh]

Sir now this error i m getting.... whats problem in my system can u tell me......


Files that help describe the problem:
C:\Users\Siddhesh\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppCrash_Dwm.exe_38bfd13251dddb26f1d0e1d8c57279a4d75f1_cab_0fba4452\WER428D.tmp.appcompat.txt
C:\Users\Siddhesh\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppCrash_Dwm.exe_38bfd13251dddb26f1d0e1d8c57279a4d75f1_cab_0fba4452\WER42EC.tmp.WERInternalMetadata.xml
C:\Users\Siddhesh\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppCrash_Dwm.exe_38bfd13251dddb26f1d0e1d8c57279a4d75f1_cab_0fba4452\WER42ED.tmp.mdmp
C:\Users\Siddhesh\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppCrash_Dwm.exe_38bfd13251dddb26f1d0e1d8c57279a4d75f1_cab_0fba4452\WER4445.tmp.WERDataCollectionFailure.txt


what should i do???????

 

[siddhesh]

Sir again blue screen error i m getting plz help me out........


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: FFFFF8000519E048
BCP2: 0000000000000000
BCP3: FFFFF80002F8A2ED
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

 

[siddhesh]

i m getting htis error again what will be the problem????