Win7 x64 - BSOD with ntoskrnl and dxgkrnl

Kubul

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Hi,

I got BSOD many times, mostly at movies. I've reinstalled the VGA driver, tried with different versions, including the factory version, tried to refresh the DirectX, nothing changes.

This is a new (2-weeks old) config:

MB: GigaByte 990fxa-d3
Proc: AMD Phenom II 970 black
RAM: 8gb amd performance
VGA: Sapphire HD6850 1gb

Windows is on a 64GB SSD, I didn't have to reinstall it, only the drivers.

I've attached the neccessery dump files, performance test results and a BSOD Viewer summary as well.

Could someone help me? Thanks in advance!
 

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Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
any help pls?
 

My Computer My Computer

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Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
Hi,

I got BSOD many times, mostly at movies. I've reinstalled the VGA driver, tried with different versions, including the factory version, tried to refresh the DirectX, nothing changes.

This is a new (2-weeks old) config:

MB: GigaByte 990fxa-d3
Proc: AMD Phenom II 970 black
RAM: 8gb amd performance
VGA: Sapphire HD6850 1gb

Windows is on a 64GB SSD, I didn't have to reinstall it, only the drivers.

I've attached the neccessery dump files, performance test results and a BSOD Viewer summary as well.

Could someone help me? Thanks in advance!

Primary issue is your directx causing memory exceptions

Diagnosing basic problems with DirectX

Co-incidental issues include.


AODDriver2.sys
AppleCharger.sys These are both known causes of BSOD's

If these and JMH's suggestions dont cure the issue please upload any new dmp.
 

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Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
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HP Pavillion dv-7 1005 Tx
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Win 8 Release candidate 8400
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[email protected]
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Win 7 Ultimate 64-bit. SP1.Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6...8 DDR 3 RAM. 1066MHZATI 1024 MB. DDR3. Radeon HD5650
Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
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17.3" High Definition Brightview LCD. LED Backlit.
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1600 x 900.
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640GB
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Laptop / notebook.
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Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
the Applecharger.sys belongs to a gigabyte tool called "ON/OFF" , it is for charging apple products like iphones and ipods, it was giving me a lot of bsods till i found it one day with driver verifier and got rid of it.
 

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Windows 7 Ultimate 64bitIntel i7-3820 @3.8ghz16 GB Corsair VengenceNvidia 560ti
Computer Manufacturer/Model Number
IBUYPOWER
OS
Windows 7 Ultimate 64bit
CPU
Intel i7-3820 @3.8ghz
Motherboard
GIGABYTE
Memory
16 GB Corsair Vengence
Graphics Card(s)
Nvidia 560ti
Sound Card
Realtek
Monitor(s) Displays
Samsung 21"
Hard Drives
120gig SSD
1 TB mechanical HD
Case
Phantom 420 Fullsize
Cooling
Intel liquid cooling
the Applecharger.sys belongs to a gigabyte tool called "ON/OFF" , it is for charging apple products like iphones and ipods, it was giving me a lot of bsods till i found it one day with driver verifier and got rid of it.

McAfee, Applecharger, and dtsoftbus are still in the most recent crash. see pix.


im not the author of this thread, i was saying that Applecharger.sys was also giving me problems and explaining to him how i fixed it
 

My Computer My Computer

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Windows 7 Ultimate 64bitIntel i7-3820 @3.8ghz16 GB Corsair VengenceNvidia 560ti
Computer Manufacturer/Model Number
IBUYPOWER
OS
Windows 7 Ultimate 64bit
CPU
Intel i7-3820 @3.8ghz
Motherboard
GIGABYTE
Memory
16 GB Corsair Vengence
Graphics Card(s)
Nvidia 560ti
Sound Card
Realtek
Monitor(s) Displays
Samsung 21"
Hard Drives
120gig SSD
1 TB mechanical HD
Case
Phantom 420 Fullsize
Cooling
Intel liquid cooling
Thanks for the replies, as soon as I get home will check these apps.
 

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Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
Still not good. :(

I've reinstalled the win7, no McAfee, no applecharger... maybe the Daemon Tools is the killer.

A new dump file is attached. After the bsod I've removed the DT.
 

My Computer My Computer

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Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
Hi. :)

Download and install the new version of Driver Sweeper.


Download the most recent software\driver for your gpu AMD Graphics Drivers & Software

Uninstall amd software\driver,restart in safe mode,run driver sweeper,choose only AMD-Display and clean,restart in normal mode.


Install the new amd software\driver,restart.

Update DirectX


Read carefully the instructions, run http://www.sevenforums.com/tutorials/160729-nvidia-amd-video-card-test-occt.html and post here the results.
During the test\stress monitor your GPU temperatures. If you see artifacts, or the temperature of your GPU exceeds 80C, stop the test.



Run http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
Let it run until at least 9 passes are completed, or errors are found (whichever comes first). The longer you run it, the better.

Finish and post back.
 

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Windows 7 Ultimate 64bit SP1Intel Core 2 Quad Q66002X2GB DDR2 PC6400 800MHZ DUAL CHANNELXFX RADEON HD 6850 1GB GDDR5
Computer Manufacturer/Model Number
Custom Built by me.
OS
Windows 7 Ultimate 64bit SP1
CPU
Intel Core 2 Quad Q6600
Motherboard
Gigabyte GA-X38-DS4
Memory
2X2GB DDR2 PC6400 800MHZ DUAL CHANNEL
Graphics Card(s)
XFX RADEON HD 6850 1GB GDDR5
Sound Card
2/4/5.1/7.1-channel Realtek High Definition
Monitor(s) Displays
Samsung LE40A656F1 1080p 100Hz LCD HD TV 50,000:1
Screen Resolution
1366x768 in Desktop,1920x1080p in gaming and video
Hard Drives
C:\WD VelociRaptor 150 GB,10,000 RPM
E:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 F:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2
PSU
THERMALTAKE W0229 TOUGHPOWER XT 750W
Case
A-Case Twin Engine BB
Cooling
3 x thermaltake smart case fan II + 1 arctic cooling fan
Keyboard
Wireless Logitech LX710
Mouse
Logitech Wireless Gaming Mouse G700
Internet Speed
ADSL 12000 plus
Other Info
Mouse Logitech G700,with 13 buttons who needs keyboard in RPG?

D:\Sony high speed sata Dvd Rewriter
Logitech Cordless Rumblepad 2
Hi again,

It took me a while I was able to run the memory test.
I did memtest 86, pass 9 with no errors, I also checked with the Win7 mem test, also no errors.

Since I have AMD card the video card memory test is unavailable for me in OCCT.

I've followed the steps for the driver.

I noticed that the BS comes whe I play some facebook game. Could it be because of the flash? The last two crash happened when I launched the game.
I use mozzilla firefox 11.0
 

My Computer My Computer

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Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
I'm desperate... after almost 3 days constantly usage, I played TERA, today I turned on and it has crasd during windows loading.

I have no idea what is this. Despite the correct RAMs could it be some incompatibility in my hardware?
 

My Computer My Computer

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Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
Possible out of date driver:
Code:
gdrv	fffff880`08b69000	fffff880`08b72000	Thu Mar 12 21:22:29 2009 (49b9d175)	000105ce		gdrv.sys
Recommend removing Gigabyte Easy Saver - power utility from the system. It is known to cause crashes in Windows 7.


Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [D:\Kingston\BSODDmpFiles\Kubul\040212-9079-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17727.amd64fre.win7sp1_gdr.111118-2330
Machine Name:
Kernel base = 0xfffff800`02e12000 PsLoadedModuleList = 0xfffff800`03056650
Debug session time: Mon Apr  2 10:47:17.657 2012 (UTC - 6:00)
System Uptime: 0 days 0:00:46.766
Loading Kernel Symbols
...............................................................
................................................................
.....................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc000001d, fffff80002e4cb3f, fffff880031e09f8, fffff880031e0250}

*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption

Followup: memory_corruption
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc000001d, The exception code that was not handled
Arg2: fffff80002e4cb3f, The address that the exception occurred at
Arg3: fffff880031e09f8, Exception Record Address
Arg4: fffff880031e0250, Context Record Address

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION}  Illegal Instruction  An attempt was made to execute an illegal instruction.

FAULTING_IP: 
nt!KiExecuteAllDpcs+10b
fffff800`02e4cb3f 07              ???

EXCEPTION_RECORD:  fffff880031e09f8 -- (.exr 0xfffff880031e09f8)
ExceptionAddress: fffff80002e4cb3f (nt!KiExecuteAllDpcs+0x000000000000010b)
   ExceptionCode: c000001d (Illegal instruction)
  ExceptionFlags: 00000000
NumberParameters: 0

CONTEXT:  fffff880031e0250 -- (.cxr 0xfffff880031e0250)
rax=0000000000000000 rbx=fffff80003006020 rcx=fffff80003006000
rdx=fffff800030087a0 rsi=0000000000000001 rdi=0000000000000001
rip=fffff80002e4cb3f rsp=fffff880031e0c30 rbp=fffff80003003e80
 r8=0000000000000001  r9=0000000000000000 r10=0000000000000001
r11=fffffa8006ae5970 r12=0000000000000000 r13=fffff80003008798
r14=fffff80003003e80 r15=0000000000000000
iopl=0         nv up di pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010046
nt!KiExecuteAllDpcs+0x10b:
fffff800`02e4cb3f 07              ???
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  CODE_CORRUPTION

BUGCHECK_STR:  0x7E

PROCESS_NAME:  System

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION}  Illegal Instruction  An attempt was made to execute an illegal instruction.

LAST_CONTROL_TRANSFER:  from fffff80002e4cc87 to fffff80002e4cb3f

FAILED_INSTRUCTION_ADDRESS: 
nt!KiExecuteAllDpcs+10b
fffff800`02e4cb3f 07              ???

STACK_TEXT:  
fffff880`031e0c30 fffff800`02e4cc87 : fffff800`03003e80 fffffa80`06a26180 fffffa80`06a26180 fffff800`02e4cca4 : nt!KiExecuteAllDpcs+0x10b
fffff880`031e0cf0 fffff800`03128f7a : 00000000`00000000 fffffa80`06a26180 00000000`00000080 fffffa80`06a0a040 : nt!KiExecuteDpc+0xcb
fffff880`031e0d40 fffff800`02e7f9c6 : fffff880`02f64180 fffffa80`06a26180 fffff880`02f6efc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`031e0d80 00000000`00000000 : fffff880`031e1000 fffff880`031db000 fffff880`031e0a90 00000000`00000000 : nt!KxStartSystemThread+0x16


CHKIMG_EXTENSION: !chkimg -lo 50 -d !nt
    fffff80002e4cb3f - nt!KiExecuteAllDpcs+10b
	[ 0f:07 ]
1 error : !nt (fffff80002e4cb3f)

MODULE_NAME: memory_corruption

IMAGE_NAME:  memory_corruption

FOLLOWUP_NAME:  memory_corruption

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MEMORY_CORRUPTOR:  ONE_BIT

STACK_COMMAND:  .cxr 0xfffff880031e0250 ; kb

FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_ONE_BIT

BUCKET_ID:  X64_MEMORY_CORRUPTION_ONE_BIT

Followup: memory_corruption
---------
Points to memory, but you said your memory tests all came up clean. Try running Windows with 4 GB of RAM (remove one module). Avoid Static Damage to Your PC when swapping RAM modules.

See how the system responds with one module. Do your normal routine for as long as it normally takes to get a crash. Then, swap the module with the other module and do your normal routine for as long as it normally takes to get a crash again. See if one module provides more stability than the other. Test each memory slot, as well. Make sure you do not have a bad slot.
 

My Computer My Computer

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Windows 7 Home Premium 64 BitIntel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz6.00 GB Hundai HMT125U6BFR8C-H9ATI Radeon HD 4850
Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
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ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
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HP Keyboard
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HP Mouse
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Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
Thx, I will test the RAMs. Energy saver has been removed.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
No problem. Let us know how things go and/or if you need any help.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 BitIntel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz6.00 GB Hundai HMT125U6BFR8C-H9ATI Radeon HD 4850
Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
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