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scouse58

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hi all, just upgraded my m8's laptop from xp to win7, before i did this he backed up all his relevant docs/music/photos usual stuff to an external HD, now when i gave him back said lappy he tried to copy all the files from hd back to lappy by moving them back to lappy, now he has told me when the hd is plugged in to lappy everything works fine music plays photos display but with hd removed nothing happens, i did tell him to move it all back to relevant places, he says he tried and still nothing so anyone got any ideas as to what this problem might be plz.


TIA.
 

My Computer

OS
I'm a PC
He either has or hasn't moved them back over, saying "tried" doesn't clear that up, because it could mean he cant get them back over at all.
 

My Computer

Computer Manufacturer/Model Number
Sony Vaio FZ21Z
OS
Windows 7 Ultimate x64 ®™
CPU
Intel Core 2 Duo (2.2 GHz)
Motherboard
Sony (Intel Chipset)
Memory
2x 2GB Corsair (667 MHz)
Graphics Card(s)
NVIDIA 8600M GS (256MB)
Sound Card
Sigmatel
Monitor(s) Displays
15.4" TFT X-Black
Screen Resolution
1280x800
Hard Drives
Western Digital 300GB Scorpio Black (7200rpm)
Mouse
Logitech Anywhere MX
Internet Speed
Sky 5MB
From your description of the results of the "moving" it suggests to me that maybe he has created shortcuts to the original files located on the external drive nrather than move the originals.

Just a thought but worth checking :)
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ChillBlast - Custom to my design
    OS
    Windows 11 Pro x64 [Latest Release and Release Preview]
    CPU
    Ryzen 9 5950X, 3.8 - 5.2 MHz
    Motherboard
    Asus Prime X570-Pro
    Memory
    64GB [2 x 32GB] DDR4 3200MHz
    Graphics Card(s)
    4GB NVIDIA GEFORCE GTX 1650 Ti
    Sound Card
    On-board SPDIF to 5.1 System + HDMI [5.1 system]
    Monitor(s) Displays
    32" UHD 32 Bit HDR Monitor + 43" UHD 4K 32Bit HDR TV
    Screen Resolution
    2 x 3840 x 2160 @60Hz
    Hard Drives
    1TB M2 SSD OS, 500GB Fast Access SSD, 2 x 8TB Data + Various Externals from 1TB to 4TB, 10TB NAS
    PSU
    NZXT C750 80 PLUS Gold 750W Modular PSU
    Case
    Workstation Case [Matt Black]
    Cooling
    NZXT Kraken X63 280mm CPU Cooler +2x Quiet Case fans
    Keyboard
    Logitech Wireless MX Keys & K400 + others
    Mouse
    Logitech Wireless MX Master 3S
    Internet Speed
    920 MB Down 50 MB Up
    Antivirus
    BitDefender Total Security Pro
    Browser
    Chrome (always run latest Non-Beta)
    Other Info
    Also run ...
    Laptop - Quad 8GB - Windows 10 Pro x64
    Nexus 7 Android tablet x2
    Samsung 10.2" tablet
    Blackview TAB 8 4G Android Tablet c/w Keyboard
    Wacom Intuos Pro Medium Pen Pad
    Wacom Intuos Pro Small Pen Pad
    Wacom Expresskeys Remote
    Loopdeck+ Graphics Controller
    Shuttle Pro v2 Control
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell XPS 17 10750H
    OS
    Windows 11 Pro x64 Latest RP
    CPU
    Intel I7 10750H 5.0GHz
    Motherboard
    Dell XPS
    Memory
    32GB [2x16GB] DDR4 2933 MHz
    Graphics Card(s)
    nVidia GTX1650Ti 4 GB GDDR6
    Sound Card
    Stock [Realtek] 4 Speaker
    Monitor(s) Displays
    17" IPS UHD+ Infinity Edge Touchscreen
    Screen Resolution
    3840 x 2400
    Hard Drives
    2TB M2 NVMe, 4TB External + various 500GB & 1TB External NVMe (also have access to spinner HDD from
    PSU
    Stock
    Case
    Stock XPS Aluminium & Carbon Fibre
    Cooling
    Stock - Active Fan Control
    Keyboard
    Backlit + Various Logitech
    Mouse
    Stock Track Pad + Logitech MX Trackball
    Internet Speed
    72 MB Down 18MB Up
    Browser
    Chrome
    Other Info
    Also run ...
    Laptop - Quad 8GB - Windows 10 Pro x64
    Nexus 7 Android tablet x2
    10.2" tablet
    Sony Z3 Android Smartphone
    Wacom Intuos Pro Medium Pen Pad
    Wacom Intuos Pro Small Pen Pad
    Wacom Expresskeys Remote
    Loopdeck+ Graphics Controller
    Shuttle Pro v2 Control Pad
    10TB NAS
From your description of the results of the "moving" it suggests to me that maybe he has created shortcuts to the original files located on the external drive nrather than move the originals.

Just a thought but worth checking :)

i think you've cracked it there Barman , its so easy to create a shortcut without copying the files over :thumbsup:
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
self build
OS
win 7 ultimate32bit, Win8.1pro wmc 32bit
CPU
amd phenom x4 9600
Motherboard
asus m2n32-sli deluxe
Memory
corsair twinxs 2x2gb
Graphics Card(s)
2x nvidia 1gb 8500gt
Sound Card
onboard
Monitor(s) Displays
23" PB Viseo 233d
Screen Resolution
1920x1080
Hard Drives
maxtor sata 500gb
maxtor sata 320gb
fujitsu sata200gb
PSU
oryxx tornado 750w
Case
thermaltake xaser lll
Cooling
artic freezer64 pro + 7 case fans
thats what i was gonna say im pretty sure that is the problem he created shortcuts instead of copying or moving the files.
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate Signature Edition
CPU
Intel Core i7 Extreme 3.33GHz
Motherboard
EVGA X-58 SLI Classified
Memory
12GB DDR3
Graphics Card(s)
2x EVGA 285 2GB in SLI
Sound Card
Creative Labs X-Fi ExtremeGamer
Monitor(s) Displays
30" Viewsonic
Hard Drives
2x1TB Western Digital 7200RPM in RAID 0/1TB WD My Book External HDD
PSU
Thermaltake 1000w supporting quad SLI
Case
Thermaltake Armor Full Tower
Cooling
Thermaltake V1 CPU+DIY Liquid cooling
From your description of the results of the "moving" it suggests to me that maybe he has created shortcuts to the original files located on the external drive nrather than move the originals.

Just a thought but worth checking :)

i think you've cracked it there Barman , its so easy to create a shortcut without copying the files over :thumbsup:

this would get my vote. tell him to rightclick and copy instead of dragging. the behavior of creating shortcuts by mistake happens when you try to drag files to a new location. i do not recommend dragging files, as not all will copy but rather create shortcuts.

edit: he may also want to add copyto / moveto to his rightclick menu. dowload and tutorial below.

http://www.howtogeek.com/howto/windows/add-copy-to-move-to-to-the-windows-explorer-right-click-menu/
 

My Computer

OS
windows
@all, thanks for the replies, i have told him to copy all backed up stuff then paste it, to lappy he said he tried that too, he has got the copy to / move to on right key too but will pass on tips and see if that helps him, i think he created short-cuts too!
 

My Computer

OS
I'm a PC
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