Solved Window keeps going slightly transparent

[jacin]

Hi there, I have recently purchased a Dell XPS 15z. It is great, but there's one problem. when I am typing the window goes slightly transparent and the words that I am typing don't show up. It doesn't always happen but today it has been happening every few seconds, that makes typing this post very difficult
If someone could help, that would be great

 

[Infinite]

I don't quite understand what you mean, but I have an idea, is this what you meant?



See Image above, by transparent - you mean the top part of this image, and by normal you mean the bottom half (I am using a Custom theme, so it will look slightly different).

 

[jacin]

I don't quite understand what you mean, but I have an idea, is this what you meant?

View attachment 196094

See Image above, by transparent - you mean the top part of this image, and by normal you mean the bottom half (I am using a Custom theme, so it will look slightly different).

Yes, that's exactly what I mean.

 

[Infinite]

If I was you I would run a Malwarebytes Scan, and check for Malware.

Please try to include your Malwarebytes log files too.

The next thing you could do is run an SFC Scan

Could you also post a Screenshot of your Task Manager & your Startup Tab in msconfig.

Does it only do this when your typing, or anytime randomly on any window?

 

[jacin]

It usually does it when I'm typing, however I'm starting to think it's when I'm not using my mouse.

 

[jacin]

Here's the log:

Malwarebytes Anti-Malware 1.60.1.1000
Malwarebytes : Free anti-malware, anti-virus and spyware removal download

Database version: v2012.01.31.09

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Jacin :: JACIN-PC [administrator]

1/02/2012 1:27:54 p.m.
mbam-log-2012-02-01 (13-27-54).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 200789
Time elapsed: 5 minute(s), 40 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

 

[Infinite]

Jacin, that was a Quick Scan, please run a Full Scan

It would also be helpful if you attatched your MSConfig Startup Tab Page and your Task Manager Processes Tab Page using the built in Snipping Tool or resizing a Print Screen image using a Graphics Software like Paint.

http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html


How to Change Start-Up in Msconfig | eHow.com (Ignore Step 4/5.)
Open Task Manager

 

[jacin]

Oh sorry. here's the startup tab and task manager processes

 

[Infinite]

MsConfig looks like a lot is going on. Please Download CCleaner and click Tools, then Select Startup. At the Bottom RIght, click Save to text file. Then share the .txt file here.

Please also upload the bottom part of Task Manager.

 

[jacin]

Yes HKCU:Run EA Core "C:\Program Files (x86)\Electronic Arts\EADM\Core.exe" -silent
Yes HKCU:Run Google Update "C:\Users\Jacin\AppData\Local\Google\Update\GoogleUpdate.exe" /c
Yes HKCU:Run Steam "C:\Program Files (x86)\Steam\Steam.exe" -silent
Yes HKLM:Run AccuWeatherWidget "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\start.umj" --startup
Yes HKLM:Run Adobe ARM "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
Yes HKLM:Run Adobe Reader Speed Launcher "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
Yes HKLM:Run APSDaemon "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
Yes HKLM:Run BTMTrayAgent rundll32.exe "C:\Program Files (x86)\Intel\Bluetooth\btmshell.dll",TrayApp
Yes HKLM:Run CyCpIo C:\Program Files\Cypress\TrackPad\CyCpIo.exe
Yes HKLM:Run CyHidWin C:\Program Files\Cypress\TrackPad\CyHidWin.exe
Yes HKLM:Run Dell DataSafe Online C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe
Yes HKLM:Run Dell Webcam Central "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
Yes HKLM:Run DellStage "C:\Program Files (x86)\Dell Stage\Dell Stage\stage_primary.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\start.umj" --startup
Yes HKLM:Run Desktop Disc Tool "C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe"
Yes HKLM:Run FAStartup
Yes HKLM:Run FATrayAlert C:\Program Files (x86)\Sensible Vision\Fast Access\FATrayMon.exe
Yes HKLM:Run FreeFallProtection C:\Program Files (x86)\STMicroelectronics\AccelerometerP11\FF_Protection.exe
Yes HKLM:Run HotKeysCmds C:\Windows\system32\hkcmd.exe
Yes HKLM:Run IgfxTray C:\Windows\system32\igfxtray.exe
Yes HKLM:Run IntelliPoint "c:\Program Files\Microsoft IntelliPoint\ipoint.exe"
Yes HKLM:Run IntelPAN "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel PAN Tray
Yes HKLM:Run IntelTBRunOnce wscript.exe //b //nologo "C:\Program Files\Intel\TurboBoost\RunTBGadgetOnce.vbs"
Yes HKLM:Run iTunesHelper "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
Yes HKLM:Run mcui_exe "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
Yes HKLM:Run NVHotkey rundll32.exe C:\Windows\system32\nvHotkey.dll,Start
Yes HKLM:Run Persistence C:\Windows\system32\igfxpers.exe
Yes HKLM:Run QuickSet c:\Program Files\Dell\QuickSet\QuickSet.exe
Yes HKLM:Run RoxWatchTray "C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe"
Yes HKLM:Run RtHDVBg C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe /MAXX3
Yes HKLM:Run RTHDVCPL C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe -s
Yes HKLM:Run Wheeler "C:\Program Files (x86)\Wheeler\wheeler_run.exe"
Yes HKLM:RunOnce Malwarebytes Anti-Malware C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent

 

[jacin]

Oh, here's the bottom part

 

[Infinite]

Try Disabling all of those using CCleaner, but DO NOT Delete them, you may need them back later on.

Restart your Computer and see if the problem persists.

Let the SFC Scan and the full Malwarebytes Scan continue.

If the steps above don't help, try running a HiJackThis Full Scan, and then a SpyBot Search and Destroy Scan. Then try installing MSE and running that too.

 

[jacin]

Wow! Thanks so much!
It's even fixed my scroll wheel issue.

 

[Infinite]

I'm glad I have came in help and you have found a solution . I would try Enabling and Disabling each one after a Restart until you find the cause of the problem and uninstall it.

I would still run a SFC ScanNow and a MBAM Scan though just incase.

 

[stefcar]

Same problem

Hi jacin,
I'm experiencing the same problem on my XPS 15z. the only thing I can imagine is that it's started probably after updating the trackpad drivers.

could you find which process was causing the troubles?

 

[Infinite]

Did you try all of the steps I posted above?

 

[stefcar]

Did you try all of the steps I posted above?

yes I did.
I blocked all the start process with CCleaner and the problem disappeared.

before starting restarting them I was wondering if Jacin could understand which of the running process was causing that.

 

[Infinite]

Try manually enabling and disabling each one after a restart if you have the time.

Show a list of CCleaner startup processes please.

 

[stefcar]

Try manually enabling and disabling each one after a restart if you have the time.

that's the point :I wanted to avoid that

 

[zantosh]

Cypress Semiconductor

I used sysinternals procexp64 and noticed that the Cypress Semiconductor touchpad that comes with the XPS notebooks has a little hidden window program.

I uninstalled the Cypress drivers (as I don't need the cool features that it brings) and so far, the problem mentioned has disappeared.