Windows 7 64 bit professional sleep mode problem

[Heyson]

My laptop is thinkpad w510 model 4318 CTO
i tried to update the bios and driver....and restore to the backup at the previous one...
However, it does not help me to solve this sleep mode problem.


Moreover, it cannot update KB982670 ...it always say error code 800B010B

2weeks ago, my laptop started to not resposne to my action of sleep mode. For example, i press the Fn+ F4 , or sleep button in windows... the screen will go to dark immediately. Nevertheless, the power button light and wireless light are still on. The hard drive light is dimming on... I do not know what it is the problem.. The lenovo ask to me take it to repair shop to check it. Is it windows problem or hardware problem?

 

[LiquidSnak]

Does it work from the start menu?

 

[Heyson]

it does not work from start menu = = my laptop cannot go to sleep and hilbernate mode....what happen= =sigh.i do not want to send my laptop to a shop since i am an international student here..

 

[wish]

Right click Command prompt->run as administrator-> powercfg -availablesleepstates

How is the result say?

 

[Heyson]

The following sleep states are available on this system:Standby <S3> Hibernate Hybrid sleep
The following sleep states are not available on this system.
Standby<S1>
The system firmware does not support this standby state.
Standby<S2>
The system firmware does not support this standby state.

 

[wish]

Hibernate and Hybrid Sleep are available in your machine, strange it should be working fine.

Try system file checker ->command prompt(as admin) -> sfc /scannow

Also try to reset power option into default settings:
Start -> search -> powercfg.cpl -> change plan settings -> change advance power setting

 

[Heyson]

i am scanning it... i do not want this is the motherboard problem.. sigh.. this new laptop i spent 1800$= =
i hope this is a system problem or software..

 

[Heyson]

After scanning it, it found no integrity violations.

 

[wish]

Maybe you should consider to do repair install. It will preserve your user accounts, data, programs, and system drivers.
http://www.sevenforums.com/tutorials/3413-repair-install.html

 

[Heyson]

do u mean i can try to upgrade my windows?? to see if it works or not??
but i found many people reinstall the windows still having the problem...