Windows 7 64 bit

[B3astiie]

I have a Laptop Dell Inspiron 1721.

I am going from a Vista 32bit to Windows 7 64...

My system is completely compatible...

The whole installation process goes through and completes...

It restarts and when the Windows 7 logo starts to do its thing it freezes, then a quick blue screen flashes...

I don't have time to read what it says...

It restarts and says Windows could not complete installation.

Any clue whats going on?

 

[DocBrown]

I have a Laptop Dell Inspiron 1721.

I am going from a Vista 32bit to Windows 7 64...

My system is completely compatible...

The whole installation process goes through and completes...

It restarts and when the Windows 7 logo starts to do its thing it freezes, then a quick blue screen flashes...

I don't have time to read what it says...

It restarts and says Windows could not complete installation.

Any clue whats going on?

We are going to need a lot more info from you to help you

http://www.sevenforums.com/installa...-use-help-installation-issues.html#post300660


http://www.sevenforums.com/installa...e-list-installing-windows-7-a.html#post305793

Try reading some of these for more info

 

[Jacee]

You can't do an upgrade from a 32bit OS to a 64bit OS. You will have to do a "clean" install.

If you could tell us what you've done to prepare your computer to install the Win7 64 OS, it would surely help us to troubleshoot and provide answers.

 

[DocBrown]

You can't do an upgrade from a 32bit OS to a 64bit OS. You will have to do a "clean" install.

If you could tell us what you've done to prepare your computer to install the Win7 64 OS, it would surely help us to troubleshoot and provide answers.

Thanks, Jacee

I missed that by reading too quickly

 

[B3astiie]

You can't do an upgrade from a 32bit OS to a 64bit OS. You will have to do a "clean" install.

If you could tell us what you've done to prepare your computer to install the Win7 64 OS, it would surely help us to troubleshoot and provide answers.

Sorry bro,

I meant I was doing a clean install not a upgrade I apologize. And I'm reading the forum rules now.

Below shows I have all compatible needs it requires for 64 bit.

Information about upgrading to 64-bit Windows 7
System
Details

Custom installation required

You'll need to perform a custom installation of 64-bit Windows 7 and then reinstall your programs. Make sure to back up your files before you begin. Go online to get important information about custom installation

Windows Aero support

Your current graphics adapter won't support the Windows Aero user interface. If you want to experience the benefits of Windows Aero, contact your PC manufacturer or retailer to see if an upgrade is available. Go online to learn more about Windows Aero

Windows Mail and Parental Controls (Web Filtering)

These features are no longer included in Windows 7. You can get similar programs for Windows 7 from other software manufacturers. Go to the Microsoft website to learn more

More info from Dell Inc.

Dell Inc. has a website that might give you more information about getting Windows 7 running on your PC. Visit the Dell Inc. website

CPU speed: 2.0 GHz

Your CPU meets the 1 GHz minimum requirement.

2.9 GB of RAM

Your PC meets the 2 GB minimum requirement.

400.4 GB free space available on C:

Your hard disk meets the minimum requirement of 20 GB free space for 64-bit Windows 7.
Devices
Status
Details

ATI AHCI Compatible RAID Controller
ATI Technologies Inc.

Compatible
This device is compatible with Windows 7.

Broadcom 440x 10/100 Integrated Controller
Broadcom

Compatible
This device is compatible with Windows 7.

Broadcom 802.11g Network Adapter
Broadcom

Compatible
This device is compatible with Windows 7.

High Definition Audio Device
Microsoft

Compatible
This device is compatible with Windows 7.

In-Build Conexant Type 2 modem
Conexant

Compatible
This device is compatible with Windows 7.

RICOH OHCI Compliant IEEE 1394 Host Controller
RICOH

Compatible
This device is compatible with Windows 7.

 

[harpua]

We do need more info re system specs but just generally I would recommend checking to see if there are any bios updates available for your machine. You should make sure you are running the latest bios b/4 trying to install W7.

 

[B3astiie]

Alright I posted specs. Let me know if you need anything else.

Oh and my bios are fully up to date.

 

[DocBrown]

Spec reader VistaForums SysInfo

Can you explain how you were installing X64 & what version ?

When you have 32 bit Vista already installed ?

Upgrade install or clean format install ? :huh:

 

[B3astiie]

Windows 7 64bit Ultimate Custom installation. Which I guess is clean installation? Since it said I was going to lose EVERYTHING.

 

[B3astiie]

More Spec Information
Let me know if you need something else.
Thanks for the download!

*************************************************************
********************** Computer Info ************************
*************************************************************
Logged in user: B3astiieTtic-PC\B3astiie.T@tics
Computer Model: Inspiron 1721                   
Computer Manufacturer: Dell Inc.
OS Name: Microsoft® Windows Vista™ Home Premium |C:\Windows|\Device\Harddisk0\Partition3
OS Version: 6.0.6000
System Type: X86-based PC
Total Physical Memory: 2941 MB
Windows Directory: C:\Windows
BIOS Version: Phoenix ROM BIOS PLUS Version 1.10 A07
CPU: AMD Turion(tm) 64 X2 Mobile Technology TL-60
Video Card: ATI Radeon X1270 
Resolution: 1440 x 900 x 4294967296 colors
 
*************************************************************
************************** Memory ***************************
*************************************************************
------------------------------------------
Manufacturer: 7F7F7F0B00000000
Model: 
Name: Physical Memory
Bank Label: 
Capacity: 1024 MB
Description: Physical Memory
Tag: Physical Memory 0
------------------------------------------
Manufacturer: 7F7F7F0B00000000
Model: 
Name: Physical Memory
Bank Label: 
Capacity: 2048 MB
Description: Physical Memory
Tag: Physical Memory 1
------------------------------------------
 
*************************************************************
************************ Video Card *************************
*************************************************************
Brand: ATI Technologies Inc.
Model: ATI Radeon X1270 
Adapter DAC Type: Internal DAC(400MHz)
Adapter RAM: 192 MB
Current BitsPerPixel: 32
Current Number Of Colors: 4294967296
Current Refresh Rate: 60
Driver Date: 06/03/2008 11:22:56
Driver Version: 7.01.01.788
MaxRefreshRate: 60
MinRefreshRate: 60
Status: OK
Video Memory Type: 2
Video Mode Description: 1440 x 900 x 4294967296 colors
Video Processor: ATI Radeon X1200 Series (0x791F)
 
*************************************************************
************************** Drives ***************************
*************************************************************
Model: ATI 2+0 Stripe/RAID0 SCSI Disk Device
Description: Disk drive
InterfaceType: SCSI
Partitions: 4
SCSIBus: 0
SCSILogicalUnit: 0
SCSIPort: 2
SCSITargetId: 0
SectorsPerTrack: 63
Size: 464 GB
Status: OK
------------------------------------------
 
*************************************************************
************************ CD/DVD Rom *************************
*************************************************************
Name: HL-DT-ST DVD+-RW GSA-T21N ATA Device
Description: CD-ROM Drive
LastErrorCode: 
Manufacturer: (Standard CD-ROM drives)
Media Type: DVD Writer
------------------------------------------
 
*************************************************************
************************* IDE/SATA **************************
*************************************************************
------------------------------------------
Manufacturer: (Standard IDE ATA/ATAPI controllers)
Name: Standard Dual Channel PCI IDE Controller
Last Error Code: 
Status: OK
------------------------------------------
Manufacturer: (Standard IDE ATA/ATAPI controllers)
Name: IDE Channel
Last Error Code: 
Status: OK
------------------------------------------
Manufacturer: (Standard IDE ATA/ATAPI controllers)
Name: IDE Channel
Last Error Code: 
Status: OK
------------------------------------------
Manufacturer: Ricoh Company
Name: Ricoh MMC Host Controller
Last Error Code: 
Status: OK
------------------------------------------
Manufacturer: Ricoh Company
Name: Ricoh Memory Stick Host Controller
Last Error Code: 
Status: OK
------------------------------------------
Manufacturer: Ricoh Company
Name: Ricoh xD-Picture Card Controller
Last Error Code: 
Status: OK
------------------------------------------

 

[B3astiie]

I am going to try and install Windows 7 32bit to see if that works.

 

[B3astiie]

bump

 

[usasma]

I am going to try and install Windows 7 32bit to see if that works.

So, what happened?

 

[B3astiie]

I got this...

The following issues are preventing Windows from upgrading. Cancel the upgrade, complete each task, and then restart the upgrade to continue.

• 
  [*]Windows needs to be restarted so necessary changes to system files can be made before continuing.
  
  

• 
  [*]For these items, make the following changes:

• Install updated drivers for the following devices. Open Control Panel and search for "update device drivers".

• • 
    [*]Storage controllers: ATI AHCI Compatible RAID Controller

• • file:///C:/$WINDOWS.~BT/Sources/Panther/appcompat_detailed.htm#IDAQIC3B

Upgrading Windows will affect the following devices and/or programs:

• These devices might not work properly after the upgrade. Before upgrading, we recommend updating the drivers for these devices. Cancel the upgrade, open Control Panel and search for "update device drivers", or go to the device manufacturer's website to search for updated drivers.

• • 
    [*]Storage controllers: ATI RAID Console

 

[DocBrown]

Advanced Host Controller Interface - Wikipedia, the free encyclopedia


Check your Bios settings for AHCI & what options ?

 

[B3astiie]

Sorry bro, but when it comes to Ahci settings and how to reach them, they are way out of my league. I read the link but didn't see instructions as to how to reach the settings.

 

[Dave76]

I got this...

The following issues are preventing Windows from upgrading. Cancel the upgrade, complete each task, and then restart the upgrade to continue.

• 
  [*]Windows needs to be restarted so necessary changes to system files can be made before continuing.
  
  

• 
  [*]For these items, make the following changes:

• Install updated drivers for the following devices. Open Control Panel and search for "update device drivers".

• • 
    [*]Storage controllers: ATI AHCI Compatible RAID Controller

• • file:///C:/$WINDOWS.~BT/Sources/Panther/appcompat_detailed.htm#IDAQIC3B

Upgrading Windows will affect the following devices and/or programs:

• These devices might not work properly after the upgrade. Before upgrading, we recommend updating the drivers for these devices. Cancel the upgrade, open Control Panel and search for "update device drivers", or go to the device manufacturer's website to search for updated drivers.

• • 
    [*]Storage controllers: ATI RAID Console

Looks like the 64 bit drivers will be hard to find. Dell doesn't list any for the Inspiron 1721.
Your 32bit ATI Serial ATA Storage/RAID driver.

Down load and install these driver, only if your BIOS is currently set to AHCI or RAID.
If your BIOS is not set to one of these your computer will show a blue screen error.

EDIT:
If you check the Dell Community Forum, you will have a good chance to find the 64 bit drivers you need, just do a search.

 

[B3astiie]

Yes I know they don't offer. I even got a call from Coporate after threatening to sue. All the guy kept saying is, "We recommend you use 32bit for now because the 64 bit drivers have not been tested and I have no idea when they will be release." They have them but won't release them.

I do not why he kept recommending me to use the 32 bit drivers.

Then I get a call about a week later leaving a Voicemail. "I apologize that we do not have the 64 bit drivers. If it makes you happy the Windows 7 32 bit driver will be released early 2010, maybe January or Febuary. Again I apologize I have tried everything I can about the 64 bit drivers but they will not release them.

On the other hand, I have a guy who found them all for me and uploaded them to a private page of his own if you would like to check and see if they are the right ones.

 

[Dave76]

Sorry bro, but when it comes to Ahci settings and how to reach them, they are way out of my league. I read the link but didn't see instructions as to how to reach the settings.

Re-start your computer.

When the black boot screen comes up in the lower right corner it will say F2 for BIOS.

Repeatedly press F2, you should get into the BIOS.
If not re-start and try it again.

Look in Advanced Settings, SATA, you will see what its setting is.
It should be: IDE, AHCI or RAID.

Tell us what it is.

 

[Snufffed]

Sorry bro, but when it comes to Ahci settings and how to reach them, they are way out of my league. I read the link but didn't see instructions as to how to reach the settings.

Usually the little pamplet or book that comes with your mobo, will give very good instructions on how to find and set your bios.
If the manual or book did not come with your system, then go to the manufacture site for your mobo and download the appropiate manual.

mobo = motherboard.