Windows 7 64 logs to black screen- have to manually start explorer.exe

EccentricAnn

New member
Local time
5:58 AM
Messages
1
I recently did a hitmanpro, piriform cc cleaner, part of defrag, and when hitman pro rebooted my computer it now logs to a black screen when I log in. I tried doing a restore point, but nothing. The desktop and stuff shows up in safe mode but in regular mode it's just a black screen with a cursor and I have to manually start explorer.exe through task manager. What do? x-x
 

My Computer My Computer

At a glance

Windows 7 64 bit
Computer type
PC/Desktop
Computer Manufacturer/Model Number
hp
OS
Windows 7 64 bit
Antivirus
hitman pro, microsoft security essentials
Browser
chrome
Hi and welcome to SevenForums,

If Hitman Pro rebooted the PC it was because if was trying to clean some malware, right? Then I guess Hitman Pro is stuck/failing or the infection is preventing the PC to start.
If you don't have a system image backup you can restore, you can try using a rescue disk to clean your system. For example Download Kaspersky Rescue Disk 10

Another thing you can try is Using Last Known Good Configuration - Windows Help
 

My Computer My Computer

At a glance

Windows 7 Pro 32Intel(R) Core(TM) i5 CPU M 540 @ 2.53GHz4,00 GB (Usable 2,98)NVIDIA NVS 5100M
Computer type
Laptop
Computer Manufacturer/Model Number
HP Elitebook 8540p
OS
Windows 7 Pro 32
CPU
Intel(R) Core(TM) i5 CPU M 540 @ 2.53GHz
Motherboard
Hewlett-Packard 1521
Memory
4,00 GB (Usable 2,98)
Graphics Card(s)
NVIDIA NVS 5100M
Sound Card
NVIDIA High Definition Audio
Screen Resolution
1600x900
Hard Drives
INTEL SSDSA2CW120G3
Antivirus
F-Secure Internet Security
Browser
IE, Firefox, Opera
Other Info
Sandboxie,
SRP (Software Restriction Policy),
EMET (Enhanced Mitigation Experience Toolkit),
WFC (Windows Firewall Control by BiniSoft),
Malwarebytes Premium
Back
Top