Solved Windows 7 64bit freezing randomly

spinksy

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So i have already posted about this a while ago and ended up marking it as solved. however it has started again.
my computer freezes "randomly", although it seems to only/mostly happen when using media programs, for example last time it happened i was watching youtube, often happens when watching on VLC player. and occasionally on COD.

the thread i worked through was http://www.sevenforums.com/crashes-debugging/148030-windows-7-64bit-freezing-randomly.html and did all the checks they recommended, even bought a cooling stand since we came to the conclusion that it was the heat that was causing the problem.

this time when it happened i was updating my iphone, and i noticed the update continued even when the computer was frozen, so the computer isnt frozen just the screen, also when it happens the sound is a humming sound, i think it is repeating the last sound that was played before it froze. i have also noticed that sometimes when watching movies on VLC player (probably same for any media player) that it "lags" and has the same freezing effect but for only a split second.

so im thinking it may have something to do with the video/graphics card or reader or something like that.
 

My Computer

Computer Manufacturer/Model Number
Toshiba Qosmio x500 02g - PQX33A 02g00J
OS
Windows 7 Professional x64
CPU
Intel Core i7 Q720 1.60GHz
Motherboard
TOSHIBA Qosmio X500
Memory
4GB DDR3 (2GB + 2GB) (1066MHz)
Graphics Card(s)
NVIDIA GeForce GTS 250M
Sound Card
(1) NVIDIA High Definition Audio (2) Conexant Pebble High
Monitor(s) Displays
18.4” Widescreen Full HD TruBrite® Display (1920 x 1080)
Screen Resolution
1920x1080
Hard Drives
(1) TOSHIBA MK5055GSX (2) TOSHIBA MK5055GSX
So i have already posted about this a while ago and ended up marking it as solved. however it has started again.
my computer freezes "randomly", although it seems to only/mostly happen when using media programs, for example last time it happened i was watching youtube, often happens when watching on VLC player. and occasionally on COD.

the thread i worked through was http://www.sevenforums.com/crashes-debugging/148030-windows-7-64bit-freezing-randomly.html and did all the checks they recommended, even bought a cooling stand since we came to the conclusion that it was the heat that was causing the problem.

this time when it happened i was updating my iphone, and i noticed the update continued even when the computer was frozen, so the computer isnt frozen just the screen, also when it happens the sound is a humming sound, i think it is repeating the last sound that was played before it froze. i have also noticed that sometimes when watching movies on VLC player (probably same for any media player) that it "lags" and has the same freezing effect but for only a split second.

so im thinking it may have something to do with the video/graphics card or reader or something like that.
Please upload ur most recently minidumps.
In meantime....
Remove,reinstall,update ur video card driver.
Do you have any codecs installed? remove them.
Because you mention youtube,Update all the adobeS,flash,shockwave....
For video playing use the MPCHM Media Player Classic - Home Cinema - Video Player no codecs needed
Dont use VLC,that player sometimes causes windows crash.
 

My Computer

Computer Manufacturer/Model Number
Custom Built by me.
OS
Windows 7 Ultimate 64bit SP1
CPU
Intel Core 2 Quad Q6600
Motherboard
Gigabyte GA-X38-DS4
Memory
2X2GB DDR2 PC6400 800MHZ DUAL CHANNEL
Graphics Card(s)
XFX RADEON HD 6850 1GB GDDR5
Sound Card
2/4/5.1/7.1-channel Realtek High Definition
Monitor(s) Displays
Samsung LE40A656F1 1080p 100Hz LCD HD TV 50,000:1
Screen Resolution
1366x768 in Desktop,1920x1080p in gaming and video
Hard Drives
C:\WD VelociRaptor 150 GB,10,000 RPM
E:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 F:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2
PSU
THERMALTAKE W0229 TOUGHPOWER XT 750W
Case
A-Case Twin Engine BB
Cooling
3 x thermaltake smart case fan II + 1 arctic cooling fan
Keyboard
Wireless Logitech LX710
Mouse
Logitech Wireless Gaming Mouse G700
Internet Speed
ADSL 12000 plus
Other Info
Mouse Logitech G700,with 13 buttons who needs keyboard in RPG?

D:\Sony high speed sata Dvd Rewriter
Logitech Cordless Rumblepad 2
since it is happening on a number of programs, surely it wouldnt be a software issue.

ill try the video card step
and what is the minidump

thanks
 

My Computer

Computer Manufacturer/Model Number
Toshiba Qosmio x500 02g - PQX33A 02g00J
OS
Windows 7 Professional x64
CPU
Intel Core i7 Q720 1.60GHz
Motherboard
TOSHIBA Qosmio X500
Memory
4GB DDR3 (2GB + 2GB) (1066MHz)
Graphics Card(s)
NVIDIA GeForce GTS 250M
Sound Card
(1) NVIDIA High Definition Audio (2) Conexant Pebble High
Monitor(s) Displays
18.4” Widescreen Full HD TruBrite® Display (1920 x 1080)
Screen Resolution
1920x1080
Hard Drives
(1) TOSHIBA MK5055GSX (2) TOSHIBA MK5055GSX

My Computer

Computer Manufacturer/Model Number
HP M9077c
OS
Windows 7 Home Premium 64bit
CPU
Intel(R)Core(TM)2 quad [email protected] 2.39GHz
Motherboard
ASUSeK
Memory
6GB DDR2 6400
Graphics Card(s)
GeForce 8500/512MB
Sound Card
Realtek High Def Audio
Monitor(s) Displays
HP w2408 LCD 24" widescreen
Screen Resolution
1920x1200
Cooling
6 pack of Bud
Keyboard
MS wireless Inteli
Mouse
MS wireless Inteli

My Computer

Computer Manufacturer/Model Number
HP M9077c
OS
Windows 7 Home Premium 64bit
CPU
Intel(R)Core(TM)2 quad [email protected] 2.39GHz
Motherboard
ASUSeK
Memory
6GB DDR2 6400
Graphics Card(s)
GeForce 8500/512MB
Sound Card
Realtek High Def Audio
Monitor(s) Displays
HP w2408 LCD 24" widescreen
Screen Resolution
1920x1200
Cooling
6 pack of Bud
Keyboard
MS wireless Inteli
Mouse
MS wireless Inteli
2 minds are better than one!:geek:
And for the moment we wait the infamous minidumps.:D
 
Last edited:

My Computer

Computer Manufacturer/Model Number
Custom Built by me.
OS
Windows 7 Ultimate 64bit SP1
CPU
Intel Core 2 Quad Q6600
Motherboard
Gigabyte GA-X38-DS4
Memory
2X2GB DDR2 PC6400 800MHZ DUAL CHANNEL
Graphics Card(s)
XFX RADEON HD 6850 1GB GDDR5
Sound Card
2/4/5.1/7.1-channel Realtek High Definition
Monitor(s) Displays
Samsung LE40A656F1 1080p 100Hz LCD HD TV 50,000:1
Screen Resolution
1366x768 in Desktop,1920x1080p in gaming and video
Hard Drives
C:\WD VelociRaptor 150 GB,10,000 RPM
E:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 F:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2
PSU
THERMALTAKE W0229 TOUGHPOWER XT 750W
Case
A-Case Twin Engine BB
Cooling
3 x thermaltake smart case fan II + 1 arctic cooling fan
Keyboard
Wireless Logitech LX710
Mouse
Logitech Wireless Gaming Mouse G700
Internet Speed
ADSL 12000 plus
Other Info
Mouse Logitech G700,with 13 buttons who needs keyboard in RPG?

D:\Sony high speed sata Dvd Rewriter
Logitech Cordless Rumblepad 2
thanks
here are the minidumps and perfmon report
 
Last edited:

My Computer

Computer Manufacturer/Model Number
Toshiba Qosmio x500 02g - PQX33A 02g00J
OS
Windows 7 Professional x64
CPU
Intel Core i7 Q720 1.60GHz
Motherboard
TOSHIBA Qosmio X500
Memory
4GB DDR3 (2GB + 2GB) (1066MHz)
Graphics Card(s)
NVIDIA GeForce GTS 250M
Sound Card
(1) NVIDIA High Definition Audio (2) Conexant Pebble High
Monitor(s) Displays
18.4” Widescreen Full HD TruBrite® Display (1920 x 1080)
Screen Resolution
1920x1080
Hard Drives
(1) TOSHIBA MK5055GSX (2) TOSHIBA MK5055GSX
it also just happened in screen saver
 

My Computer

Computer Manufacturer/Model Number
Toshiba Qosmio x500 02g - PQX33A 02g00J
OS
Windows 7 Professional x64
CPU
Intel Core i7 Q720 1.60GHz
Motherboard
TOSHIBA Qosmio X500
Memory
4GB DDR3 (2GB + 2GB) (1066MHz)
Graphics Card(s)
NVIDIA GeForce GTS 250M
Sound Card
(1) NVIDIA High Definition Audio (2) Conexant Pebble High
Monitor(s) Displays
18.4” Widescreen Full HD TruBrite® Display (1920 x 1080)
Screen Resolution
1920x1080
Hard Drives
(1) TOSHIBA MK5055GSX (2) TOSHIBA MK5055GSX
Hi Spinksy,

Please try unplugging your HP printer (LaserJet is it ?) and let me know if the bluescreen repros. If it does, might need full dump here.

f.

ps: if you do not own an HP printer, i got the VID/PID wrong, feel free to try unplugging non-critical USB devices and see how it goes.
 

My Computer

OS
Windows 7 x64
thanks i do have a printer connected so i will have that disconnected for a while and see what happens.
 

My Computer

Computer Manufacturer/Model Number
Toshiba Qosmio x500 02g - PQX33A 02g00J
OS
Windows 7 Professional x64
CPU
Intel Core i7 Q720 1.60GHz
Motherboard
TOSHIBA Qosmio X500
Memory
4GB DDR3 (2GB + 2GB) (1066MHz)
Graphics Card(s)
NVIDIA GeForce GTS 250M
Sound Card
(1) NVIDIA High Definition Audio (2) Conexant Pebble High
Monitor(s) Displays
18.4” Widescreen Full HD TruBrite® Display (1920 x 1080)
Screen Resolution
1920x1080
Hard Drives
(1) TOSHIBA MK5055GSX (2) TOSHIBA MK5055GSX
so... should this be marked as resolved?
Spinksy, how often was it happening, has it bugchecked again?
 

My Computer

OS
Windows 7 x64
well i cant reconnect to the printer for a week so i cant confirm it till then, but it hasnt happened since ive disconnected from it so far
 

My Computer

Computer Manufacturer/Model Number
Toshiba Qosmio x500 02g - PQX33A 02g00J
OS
Windows 7 Professional x64
CPU
Intel Core i7 Q720 1.60GHz
Motherboard
TOSHIBA Qosmio X500
Memory
4GB DDR3 (2GB + 2GB) (1066MHz)
Graphics Card(s)
NVIDIA GeForce GTS 250M
Sound Card
(1) NVIDIA High Definition Audio (2) Conexant Pebble High
Monitor(s) Displays
18.4” Widescreen Full HD TruBrite® Display (1920 x 1080)
Screen Resolution
1920x1080
Hard Drives
(1) TOSHIBA MK5055GSX (2) TOSHIBA MK5055GSX
so i think its stopped, ive kept it disconnected from the printer permanently (other than when i need it) so thanks every one.
 

My Computer

Computer Manufacturer/Model Number
Toshiba Qosmio x500 02g - PQX33A 02g00J
OS
Windows 7 Professional x64
CPU
Intel Core i7 Q720 1.60GHz
Motherboard
TOSHIBA Qosmio X500
Memory
4GB DDR3 (2GB + 2GB) (1066MHz)
Graphics Card(s)
NVIDIA GeForce GTS 250M
Sound Card
(1) NVIDIA High Definition Audio (2) Conexant Pebble High
Monitor(s) Displays
18.4” Widescreen Full HD TruBrite® Display (1920 x 1080)
Screen Resolution
1920x1080
Hard Drives
(1) TOSHIBA MK5055GSX (2) TOSHIBA MK5055GSX
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