Windows 7 64bit professional, kernel power error 41

[Kosh123]

As ive seen on this forum there seems to be alot people having the same sort of problem as i have. Windows 7 just seems to randomly restart without warning and all i can find in the event lot is kernel power event 41 error. ive done so many different things to try n find out the source of this problem and solve it but as yet ive had no luck.

i upgraded my pc to windows 7 just after christmas. i then had to upgrade to 4gb of RAM so that it would run obviously. since then i have added a new hardrive which seems to work fine. these random restarts have been happening since i upgraded but i cant exactly remember when they started.

ive scratched my head on this one for weeks trying to figure out the problem and i have done as follows:

1) Downloaded and installed upto date drivers
2) Run a complete virus scan
3) Cleaned all my fans
4) put more thermal paste onto my processor because it seemed to be lacking abit
5) installed a new power supply
6) checked for over heating

when i finally gave up i took it into a pc specialist and he checked everything over. after a week and a half he decied that the RAM was not paired up correctly. he also sed that my SATA cables where twisted and could have a small break in them which he has replaced.

ive just got the pc back today and within an hour of having it its randomly restarted again with no warning. i am at a lose as to what to do next.

any help would be greatly appricated

here is my error id

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 12/03/2010 15:00:03
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Kosh-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2010-03-12T15:00:03.643214200Z" />
<EventRecordID>42159</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Kosh-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>

 

[zigzag3143]

As ive seen on this forum there seems to be alot people having the same sort of problem as i have. Windows 7 just seems to randomly restart without warning and all i can find in the event lot is kernel power event 41 error. ive done so many different things to try n find out the source of this problem and solve it but as yet ive had no luck.

i upgraded my pc to windows 7 just after christmas. i then had to upgrade to 4gb of RAM so that it would run obviously. since then i have added a new hardrive which seems to work fine. these random restarts have been happening since i upgraded but i cant exactly remember when they started.

ive scratched my head on this one for weeks trying to figure out the problem and i have done as follows:

1) Downloaded and installed upto date drivers
2) Run a complete virus scan
3) Cleaned all my fans
4) put more thermal paste onto my processor because it seemed to be lacking abit
5) installed a new power supply
6) checked for over heating

when i finally gave up i took it into a pc specialist and he checked everything over. after a week and a half he decied that the RAM was not paired up correctly. he also sed that my SATA cables where twisted and could have a small break in them which he has replaced.

ive just got the pc back today and within an hour of having it its randomly restarted again with no warning. i am at a lose as to what to do next.

any help would be greatly appricated

here is my error id

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 12/03/2010 15:00:03
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Kosh-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2010-03-12T15:00:03.643214200Z" />
<EventRecordID>42159</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Kosh-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>

Hi and welcome

First thing is to uncheck auto restart in system control panel (see pic)

Next time it dies it wont reboot and you will either have a dMP file (if blue screen) or a log in event viewer.

Also might be cured in a clean install.

I would also run a system file check to verify and repair your system files
You do that by typing cmd in searc>right click and run as admin>
sfc /scannow

Let us know if you need help

Ken

 

[Kosh123]

thanks for replying. ive already turned the auto restart off but i havent got anything different. ive also looked into a clean install again but from what ive read from the the other threads people have still had this problem. im currently away for a few days but ill see if it helps any when i go back on monday

 

[Kosh123]

just as a quick update. ive come back from a weekend away and my computer seemed fine. 24 hours later it randomly restarted again with no warning of any kind. ive done a check on my system files and everything is as it should be there as well as turning the auto restart feature off. however i didnt get any file after i booted the computer back up. i am currently waiting on my windows 7 discs being posted to me so i can do a clean install. after this im not sure what i can do, ive read many threads on this site and have found the people to be friendly and welcoming. has anyone else got any more advice they could give me?

 

[mhk1058]

A lot of people are having the same issue - including me. I think it's a bug somewhere, rather than faulty hardware which a lot of people point to. I THINK I've resolved my problem by doing the following:

Go to system config via Admin tools and then Startup. Uncheck anything in startup you don't need including Google updaters, Adobe updates anything like that. All I have checked in startup is ATI Catalyst Control Centre, Sound Config stuff, anti-virus program and back up software (if you have it).

Then go to Task Scheduler and again delete anything that isn't necessary, which will be pretty much anything that isn't Microsoft (a lot of MS stuff isn't that necessary either but I left it) Some people say deleting RAC task has worked but I left that alone.
I found allsorts here, Google tasks, some tasks just numbers with no real explanation. Double click to go to details and then delete.

Now, I don't know which of these was causing the problem but I've had 1 Kernel Power error in the last month and was getting at least 1, sometimes 3 per day.

Also make sure all drivers up to date and windows updates all current.

You may still get the odd one as the error is a pretty general error and can be caused by allsorts, power blips etc.

Hope this helps

 

[Kosh123]

thanks for getting bk. ive done a system repair with my windows 7 disc as well as going through the strat up options and turning everyhting off that i dont need. although im a little confused as to what to turn off in task scheduler. i already have all the latest drivers and windows 7 updates. they are all installed correlty as ive checked and double checked

 

[mhk1058]

thanks for getting bk. ive done a system repair with my windows 7 disc as well as going through the strat up options and turning everyhting off that i dont need. although im a little confused as to what to turn off in task scheduler. i already have all the latest drivers and windows 7 updates. they are all installed correlty as ive checked and double checked

In task scheduler I found stuff like google chrome updater and a bunch of other things which were related to other software. Look under location column - if it isn't directly related to Microsoft.

 

[Kosh123]

thanks for the tip mhk1058. my last restart was on monday around about lunch time and i havent had a single restart since. i think you must be right with this being a bug rather then a hardware problem just wish i realised before spending unnessecary money on it. ah well thanks again

 

[mhk1058]

That's great, glad it helped. Just wish I knew exactly what was causing it, can't seem to find a common cause but I reckon there is a conflict/bug in w7 that will get sorted by MS eventually.

 

[Davidkm]

I had this problem

Had this problem on 2 different systems. I was able to solve it by turning off Intel speedstep in the bios. I also noticed others had found this solution also on intels forum.

 

[Kosh123]

hi guys,
after many months of being fine my computer has decied to do this error all over again. there seems to be no fix for it anywhere on the internet and im really lost as to what to do next. im still getting the exact same error with exactly the same details. Has anyone managed to find the solution to the problem?

I have found the minidump files this is the error i get:

The problem seems to be caused by the following file: dump_dumpfve.sys

Technical Information:


*** STOP: 0x00000117 (0xfffffa80041bd4e0, 0xfffff88004934e64, 0x0000000000000000,
0x0000000000000000)

*** dump_dumpfve.sys - Address 0xfffffa8005889620 base at 0xfffff88005d27000 DateStamp
0x4a5bc18f

thanks for any help that someone may give

 

[mhk1058]

Not sure what you've tried but I turned of all power management options in the BIOS, called different things in different MOBOs but CPU Enhanced halt (C1E) and CPU EIST on my Gigabyte GA-EX58.

This virtually stopped my problems for a while. Came back a few weeks ago, happening 3/4 times in a week. Went through everything again, switching off anything not essential in System Config/Startup (generally update/monitoring stuff from 3rd parties) also cleared out the startup folder and anything not microsoft in Task Scheduler.

Seems to have almost stopped it again, happening very occasionally but am running 2.8GHz processor at 3.6GHz.

I'm pretty sure it's power supply related. The onboard power management can't quite keep the supply clean and steady enough. I'm wondering whether to a) upgrade my Pc power supply and b) try an uniteruptable power supply. Having said that, it has happened quite a few times when watching web based streaming video which I wouldn't have thought to be particularly intensive.

 

[jmccraw84]

I am having the exact same error and about the same issue, the only thing I know now is that its a direct X issue where its not being initialized. I first thought it was only games, now I know its anything that tries to use DX for anything. windows media center wont even be configured a complete wipe of the harddrive and still this error remains. This makes the probably 101st forum i have been to where im asking for help on this insane issue. Like this gentlemen has said, i have tried everything i know to do, even took it to my buddy who does programming and he just laughed at me and said welcome to the club. He himself couldnt figure it out, he also has the same issue. he just runs everything in safe mode and continues to work on whatever, however thats not practical for my use.

If anyone has suggestions, ill be viewing this thread till it just goes dead like so many others. Also, maybe me and this gentlemen with this issue could sit down if you would be willing, and discuss what all we have done and what we havent done. I have a list in my head of all the looney stuff I have tried and this error has brought my comp to a standstill to what I should do. I am not hjijacking this thread, I am looking for the same result to the same issue. Please dont consider it the wrong way.

Thank you all for the help and happy new year.

 

[mhk1058]

Tried everything I could think of and thought I'd resolved the issue but had jus, somehow, reduced it down to one a week rather than 2 or 3 per day. Started to think that this is a hradware issue related to the processor (Intel Core I7 920)

However, having read a suggestion elswhere, have recently replaced my PCi wireless card and , voila, no more crashes - so far !!!

 

[jmccraw84]

i think i might look into that option, because my computer is driving me nuts right now. because my issue was initially the kernal power error and crash. Now its crashing on anything that uses direct x, which now includes windows media center, games, and aything else. After 2 hours normally of crashing the comp i get one time that everything works right but then after I shut it down, or restart I have the same issue all over again. If you say pci card, ill look into that the next paycheck. Thanks for the suggestion!

 

[mhk1058]

Have to say that your problem seems to something else on top of the kernel power error. Unfortunately the Kernel Power error 41 is a very general error and could be a number of things but it does sound like you may have something else going on as well. If it hasn't always done that, I'd be tempted to try a roll back or even a clean install - or maybe a clean out of all your sound and video drivers and try re-installing the video card. Assume you have up to date virus and malware protection. Try running the free version of malwarebytes, that always finds stuff my AVG antivirus misses. Error 41 is definately a pain but it should 'only' be causing random restarts. You say these are DX related - is this whats coming up in the error logs and/or event viewer?

 

[mhk1058]

Well, so far so good. I almost daren't say it but since swopping out the Netgear WPN311 wireless PCi card and installing TP-Link 300mbps version, no error 41, perfect.

If you plan to do this, uninstall the old card via device manager first ie right click/properties/uninstall and check the box to uninstall software drivers on the confirmation box.