Hi,
I'm running a dual-boot setup with Windows 10 and Windows 7 on an HP 14-al061nr laptop, and I use Windows 7 99% of the time. When I shut my computer down recently, I briefly saw a BSOD pop up, but then the computer shut down completely. When I tried starting it up again, I got a black screen informing me that "Windows failed to start", giving me the option to Launch Startup Repair or Start Windows Normally. If I choose the former, I get another black screen informing me that windows failed to start, including these lines at the bottom:
If I try starting Windows 7 normally (even in Safe Mode), I briefly see the same BSOD before the computer attempts restarting again, informing me that "A problem has been detected and Windows has been shut down to prevent damage to your computer", advising me to run "chkdsk /f" and ending with the code "STOP: 0x0000007b (oxFFFFF880009A97E8, 0xFFFFFFFFC0000034, 0x000000000000,0x000000000000)".
I've made a Windows 7 recovery USB and sought out various solutions online, including:
This problem is especially difficult since the symptoms seem to keep changing. The BSOD message remains consistent, but the messages I get when I go into the advanced boot options for Windows 7 and select "Repair my computer" seem to keep changing almost every time I restart.
At one point the text started with the "Windows failed to start" message I mentioned earlier, but after a few restarts and repair attempts, I was instead informed that there was a problem with winload.efi (including the phrase "The digital signature cannot be verified"), but now the message has reverted back to the way it was originally.
I'm not really sure where to go from here, and hope there's somebody here who might be able to point me in the right direction.
Thanks in advance!
Note: Despite all the issues mentioned above, I'm still able to run Windows 10 and access all my files -- I'd just really like to get Windows 7 running again.
I'm running a dual-boot setup with Windows 10 and Windows 7 on an HP 14-al061nr laptop, and I use Windows 7 99% of the time. When I shut my computer down recently, I briefly saw a BSOD pop up, but then the computer shut down completely. When I tried starting it up again, I got a black screen informing me that "Windows failed to start", giving me the option to Launch Startup Repair or Start Windows Normally. If I choose the former, I get another black screen informing me that windows failed to start, including these lines at the bottom:
If I try starting Windows 7 normally (even in Safe Mode), I briefly see the same BSOD before the computer attempts restarting again, informing me that "A problem has been detected and Windows has been shut down to prevent damage to your computer", advising me to run "chkdsk /f" and ending with the code "STOP: 0x0000007b (oxFFFFF880009A97E8, 0xFFFFFFFFC0000034, 0x000000000000,0x000000000000)".
I've made a Windows 7 recovery USB and sought out various solutions online, including:
-Running "Repair your computer" from the USB (most of the time this results in a window informing me that "Startup Repair cannot repair this computer automatically" -- even the one time when I was informed that "Startup Repair could not detect a problem", I got the same BSOD when I restarted and attempted starting Windows 7).
-Running "bootrec /fixboot", "bootrec /scanos", "bootrec /fixmbr", and "bootrec /rebuildbcd" from the command prompt.
-running "chkdsk /r" from the command prompt (I tried running "chkdsk /f" as well, which resulted in the line "The type of the file system is NTFS. Cannot lock current drive").
-Running sfc /scannow from the command prompt.
-Resetting the BIOS to its default settings.
-Selecting "Last Known Good Configuration" from the Windows 7 boot options (this results in the same BSOD, then the computer restarts).
-Running "bootrec /fixboot", "bootrec /scanos", "bootrec /fixmbr", and "bootrec /rebuildbcd" from the command prompt.
-running "chkdsk /r" from the command prompt (I tried running "chkdsk /f" as well, which resulted in the line "The type of the file system is NTFS. Cannot lock current drive").
-Running sfc /scannow from the command prompt.
-Resetting the BIOS to its default settings.
-Selecting "Last Known Good Configuration" from the Windows 7 boot options (this results in the same BSOD, then the computer restarts).
This problem is especially difficult since the symptoms seem to keep changing. The BSOD message remains consistent, but the messages I get when I go into the advanced boot options for Windows 7 and select "Repair my computer" seem to keep changing almost every time I restart.
At one point the text started with the "Windows failed to start" message I mentioned earlier, but after a few restarts and repair attempts, I was instead informed that there was a problem with winload.efi (including the phrase "The digital signature cannot be verified"), but now the message has reverted back to the way it was originally.
I'm not really sure where to go from here, and hope there's somebody here who might be able to point me in the right direction.
Thanks in advance!
Note: Despite all the issues mentioned above, I'm still able to run Windows 10 and access all my files -- I'd just really like to get Windows 7 running again.
My Computer
At a glance
Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i3-6100U CPU @ 2.30GHztype unknownIntel(R) HD Graphics 520
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- HP 14-al061nr
- OS
- Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
- CPU
- Intel(R) Core(TM) i3-6100U CPU @ 2.30GHz
- Motherboard
- HP 8209
- Memory
- type unknown
- Graphics Card(s)
- Intel(R) HD Graphics 520
- Sound Card
- (1) Realtek High Definition Audio (2) Intel(R) Display Aud
- Screen Resolution
- 1366x768
- Hard Drives
- WDC WD10JPVX-60JC3T0 ATA Device
- Antivirus
- Avast
- Browser
- Firefox 64.0.2
