Windows 7 black screen problem

[bmx400]

Hello,

i have windows 7

Today I was working on my pc For a while it Frozen i Pressed on the Reboot boton i know this is the Reason of my problem turn off or rboot from the boton after that i saw the black screen i dont know waht to do i press ctrl+alt+delt but Nothing happens the task manger dose not show so taht explains this is not the (windows 7 black screen of deth as thay named it) i did some Searches in microsoft website in the Support Area i found Something usefull

(A computer that is running Windows 7 does not start after you force the computer to shut down)

this exactly waht Happened with me i forced the computer to shut down after i turn it on the black screen came that all

look at the SOLUTION waht tahy say to fix it

(To resolve this problem, start the computer by using a Windows Preinstallation Environment (Windows PE) disc for Windows 7. Then, start the computer in normal mode.

If you do not have a Windows PE disc, start the computer by using a Windows 7, Windows Vista, or Windows Server 2008 installation DVD, and then start the computer in normal mode.

To prevent this problem from reccurring, apply update 974431. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
974431 An update is available to improve the stability and reliability of Windows 7 and of Windows Server 2008 R2)

the big probelm is i dont know waht to do about this i dont understand this soultion please help me

i have few stuf like games movies on my hdd I didn't put it all on D and i dont want to Lose it
i thhik this problem like the (black screen of death) Of what makes hadr to konw it

and some one can tell me the Reasons of that problem

 

[Lee]

Hello bmx400, and "Welcome to the Seven Forums."
Please help us help you by posting your "Systems Specs" in your user CP. This is important because it allows those who want to help get an idea of what the problem may be.

Now; the first question is what Win 7 version are you using (32 bit or 64 bit), the second question is where did you purchase you copy of Windows 7.

Here is a possible solution to your problem: Put in the Win 7 OS disc you used to set up your computer with. When the screen comes up and ask you what you want to do, select "Repair Operating System." This will allow you to restore your computer back to a point before the problem started.

Lets us know if this works that way we can offer more help if it doesn't.

 

[kucing13]

and if you can boot in safe mode(F8 at bios screen).try boot with command prompt and type sfc/scannow on it

 

[CarlTR6]

BMX400, welcome to the forum. To to what Lee said,

[1 - Novice] How to ask for help with a BSOD problem

Please fill out your system information. Go to your User CP at the top of the page, look in the left column and click on Edit system specs. Filling in your specs will help us help you.

You can make this easier by downloading Speccy.