Windows 7 - Blue Screen Crash Problem

[wvumaniac12]

Hi everyone,

I know there are lots of topics on this subject already. But here is the information I receive after my system freezes and I reboot the computer. Every few hours, my system will freeze and my monitor shows black and nothing happens. I am using Windows 7 Ultimate 64-bit. I also attached the minidump file as a zip file. Please help. Thanks!


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050031
BCP3: 00000000000006F8
BCP4: FFFFF80002E3FEC0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\090510-23368-01.dmp
C:\Users\AppData\Local\Temp\WER-41964-0.sysdata.xml

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[richc46]

Uninstall zone alarm or try the hot fix If the hot fix does not work, just uninstall.
Zone Alarm Uninstall Tool zonealarm removal tool - ZoneAlarm User Community and hotfix
http://support.microsoft.com/kb/981180