windows 7 boot manager error 0xc000000e boot selection failed because

briglt

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My daughter's laptop(acer aspire) has the above error message. we have no installation disc but do have the product key. I created an installation disc from my laptop but it have my product key. A tried to get it to use this cd as the install cd but it appears not to be working, What should I do?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
acer Aspire 5742Z
OS
NC - North Carolina windows 7 home premium 32 bit
Browser
ie

My Computer

Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
I do not know how to save the user data. thanks.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
acer Aspire 5742Z
OS
NC - North Carolina windows 7 home premium 32 bit
Browser
ie
What exact error message do you get on boot? Any idea why it doesn't boot all of a sudden?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
I do not know how to save the user data. thanks.
Just copy the files and folders with your stuff to an external devie - disk or flash drive.
 

My Computer

Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
@whs: Is partition corrupt, virus.... or whatever? Why do Clean install... if we don't know all symptoms yet.

It can be a small problem. Or even a faulty disk drive.

No reason to do a clean install yet in my opinion.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
I am usually extremely hesitant with clean installs myself. But in this case I thought it was the fastest fix. But if you think we can find the culprits, I have no problem. Let's see what feedbacks we get from the OP.
 

My Computer

Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
What exactly did you make with your laptop? There is a big difference between making Recovery disks, a Repair CD for the OS, or an Installation DVD for the OS. If you made a Win7 Repair CD or installation disk for the same version (e.g. Home Premium 64 bit) then boot it now to see if it offers a repair. If not enter http://www.sevenforums.com/tutorials/668-system-recovery-options.html to run http://www.sevenforums.com/tutorials/681-startup-repair.html?ltr=S or System Restore to see if it will start.

If not you can work through the other steps in http://www.sevenforums.com/tutorials/219533-troubleshooting-windows-7-failure-boot.html or skip to rescuiing your files and then running Acer eRecovery Management - How To Restore Windows Using ALT - F10 - YouTube or doing a perfect http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html#post1839164.
 
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