Solved Windows 7 build 7600 is not genuine

[bryanalicea]

i bought this laptop off Craigslist and when i got it it stated that windows 7 build 7600 is not genuine. is their a way to fix it? or to like bring it back to its original windows. im not really computer smart but would really like some help.

 

[NoelDP]

Please follow this tutorial and post an MGADiag report - then we can see what the problem is.

http://www.sevenforums.com/windows-updates-activation/234159-windows-genuine-activation-issue-posting-instructions.html

Ignore errors produced when clicking on the Copy button - they simply mean that the tool could not create the backup files for some reason. The data is still copied to the clipboard for pasting to your response.

Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
http://www.microsoft.com/en-us/howtotell/Hardware.aspx

 

[bryanalicea]

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-2VJC9-XBBR8-HVTHH
Windows Product Key Hash: k/l/EMDQdwK9OvdCkPtHG1YdosE=
Windows Product ID: 00392-918-5000002-85710
Windows Product ID Type: 1
Windows License Type: KMS Client
Windows OS version: 6.1.7600.2.00010100.0.0.004
ID: {1626EC24-7DBF-41DF-9254-471A1DF87449}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Enterprise
Architecture: 0x00000000
Build lab: 7600.win7_gdr.130104-1435
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{1626EC24-7DBF-41DF-9254-471A1DF87449}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.004</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HVTHH</PKey><PID>00392-918-5000002-85710</PID><PIDType>1</PIDType><SID>S-1-5-21-74752113-2091214282-163320253</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude E5400                  </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A12</Version><SMBIOSVersion major="2" minor="4"/><Date>20090429000000.000000+000</Date></BIOS><HWID>6ABB3607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M09    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, Enterprise edition
Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
Activation ID: ae2ee509-1b34-41c0-acb7-6d4650168915
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00392-00170-918-500000-03-1033-7600.0000-0992013
Installation ID: 000482086300356144874855079061608675275215227236603772
Partial Product Key: HVTHH
License Status: Notification
Notification Reason: 0xC004F056.
Remaining Windows rearm count: 3
Trusted time: 5/11/2013 3:23:39 PM
Please use slmgr.vbs /ato to activate and update KMS client information in order to update values.
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: MgAAAAEAAgABAAIAAAACAAAAAgABAAEAeqhGmBVNen9aCxLvnDf2BRJ91F8uVbZ9Rso=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name OEMID Value OEMTableID Value
  APIC   DELL    M09    
  FACP   DELL    M09    
  HPET   DELL    M09    
  MCFG   DELL    M09    
  ____   DELL    M09    
  ASF!   DELL    M09    
  TCPA     
  SLIC   DELL    M09    
  SSDT   PmRef  CpuPm

Only sticker on my computer is the: intel
core tm 2
duo inside tm
Dont see a CoA. and once in a while i get the you might have been a victum of software fraud.

 

[VistaKing]

Where did you get Windows 7 Enterprise Edition ? They don't sell that in stores . Only Corporate companies could get that version . Or a Microsoft subscription to TECH NET or MSDN .

 

[bryanalicea]

its software counterfeiting not fruad. sorry.

 

[bryanalicea]

i bought this laptop from craigslists and not being very smart it came withit and i didnt notice until now and he never responded to my call

 

[VistaKing]

There we have it. The seller shouldn't of sold you a laptop with that version of Windows 7. You would have to purchase a new Edition of Windows 7 and reinstall Windows 7.

 

[bryanalicea]

the guy i got the laptop from had it installed.

 

[VistaKing]

Yes he has no right to sell you that laptop with that version of Windows 7. That version isn't for SALE.

Its hard to get a hold of someone on Craigslist and get a refund back. Don't think Craigslist uses Paypal CASH only, right ?

 

[bryanalicea]

ah i just went to dell thing for driver update and it gave me one for graphics for windows vista not windows 7 does that mean vista was original?

 

[bryanalicea]

yea but i still like the laptop just whats the defect for having a not genuine copy?

 

[VistaKing]

ah i just went to dell thing for driver update and it gave me one for graphics for windows vista not windows 7 does that mean vista was original?

Yes originally that laptop came with Windows Vista pre-installed .

:Added: I see more then 1 Graphic Drivers for Windows 7.

yea but i still like the laptop just whats the defect for having a not genuine copy?

The defects is not getting any help from Forums. Forums rules is we do not help counterfeit OSes.

 

[NoelDP]

The KMS License Key has to be re-activated against the original issuing organisation's server (rather than Microsoft's servers) at least every 180 days, or it drops into non-genuine mode.
The BIOS date and SLIC table contradict each other -the date says that it cannot possibly be Windows 7 computer, while the SLIC table says that it is.
This means that an Activation Exploit is present in an attempt to bypass activation/validation requirements.

The installation is counterfeit.
If there's no COA sticker, you have two choices.
1) claim a refund from your vendor.
2) purchase a full license for whichever operating system you actually need/want, and clean install that.

 

[bryanalicea]

i got it fixed the guy who sold me told me the product key and it workd ty.

 

[NoelDP]

Please post a new MGADiag report - this sound to me as if the new Key is going to be a fake, and will eventually show also as being non-genuine.

 

[bryanalicea]

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-*****-*****-9PWW9
Windows Product Key Hash: qXx+gIBFVip/x7FwN8osNFHl3GI=
Windows Product ID: 55041-007-1341255-86505
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.004
ID: {1626EC24-7DBF-41DF-9254-471A1DF87449}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Enterprise
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{1626EC24-7DBF-41DF-9254-471A1DF87449}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.004</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-007-1341255-86505</PID><PIDType>6</PIDType><SID>S-1-5-21-74752113-2091214282-163320253</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude E5400 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A12</Version><SMBIOSVersion major="2" minor="4"/><Date>20090429000000.000000+000</Date></BIOS><HWID>6ABB3607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>M09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Enterprise edition
Description: Windows Operating System - Windows(R) 7, VOLUME_MAK channel
Activation ID: 9abf5984-9c16-46f2-ad1e-7fe15931a8dd
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 55041-00172-007-134125-03-1033-7600.0000-1312013
Installation ID: 012993595011647285669630482541808932325064074015181971
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 9PWW9
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 5/11/2013 8:27:02 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAEAAwABAAIAAAABAAAAAgABAAEAeqhGmBVNen+AyVoLEu+cN/YFEn0uVbZ9Rso=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL M09
FACP DELL M09
HPET DELL M09
MCFG DELL M09
____ DELL M09
ASF! DELL M09
TCPA
SLIC DELL M09
SSDT PmRef CpuPm

 

[VistaKing]

bryanalicea

I don't want to get you mad . But once again you're using an Enterprise Edition Key . Please ask the seller for a refund and go and purchase a legit copy from either an online reseller or your local PC store if they still have Windows 7 in stock

 

[bryanalicea]

kk ty.

 

[NoelDP]

The only way this Key could be genuine is if the vendor is a college, and you are a student/staff member there.
Demand a refund from the vendor - to cover the cost of the retail license you're going to have to buy.