Windows 7 Computer Crashes/BSOD on Shut Down

Volkyr

New member
Local time
7:48 PM
Messages
2
Hi all,

Thanks for taking the time to read this. I've been having trouble lately shutting down my pc. Everytime I try to shut down, it stays on the "shutting down" screen for several minutes before crashing and blue screening. It then restarts and I repeat the process over and over until I simply turn off the power. I've included my pc info and the minidump files from the crash here. Any help is appreciated. I've installed a lot of new hardware recently and that is my guess, but I can't analyze these crash files on my own. Thanks for your time.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 SP1 64 bit
Tried updating the ASMedia USB 3.0 Hub driver ??
 

My Computer My Computer

Computer type
PC/Desktop
OS
8.1 home x64
I tried updating the ASMedia USB 3.0 Hub driver by the device manager auto update and tried a third party program as well. It's weird, the problem stops when I take out my logitech keyboard and mouse out of my SS USB 3.0 slots and into regular 2.0 USB slots. Weird stuff.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 SP1 64 bit
Hi Volkyr,

You don't want to use third party software, the best is to use the support page of ASUS.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Back
Top