Solved Windows 7 computer shuts down every couple of days. Logs included

[Boboregis]

I currently run a macmini (2012) using Bootcamp 5.1 and Windows 7. I remotely login to this using teamviewer.

The sole purpose of this computer is to be a Plex media server and to connect to my printer in order to use Google Cloud print. The movie files are kept on a network drive run separately.

Up until two weeks ago I have had problems with random restarts and I am not sure why?

I can not recall any particular upgrades to the system. I do always install the latest Plex media software whenever it is suggested.

Initially I wondered whether it was my antivirus software but have switched from Avast to Bitdefender to Microsoft Security.

I have noticed that Chrome does occasionally crash with an unhappy folder with a message saying Aw, Snap!

I would appreciate any help.

Many thanks.

Bob

 

[Laith]

Hiya and welcome to SevenForums!rb:

BugCheck 1A, {5003, fffff70001080000, 839d, 831b0001063a}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4251d )

BugCheck 50, {fffff82009ac7d98, 1, fffff80002eecc0c, 5}


Could not read faulting driver name
Probably caused by : ntkrnlmp.exe ( nt!CmpDelayCloseWorker+98 )

BugCheck C2, {7, 109b, 0, fffff88011cc96b0}

GetPointerFromAddress: unable to read from fffff80002f11100
GetUlongFromAddress: unable to read from fffff80002e7ea38
Probably caused by : fileinfo.sys ( fileinfo!FIStreamLogForNL+203 )

Run sfc /scannow and chkdsk /r.
Install the latest updates from Windows Update.

Do the exact same steps for chkdsk /r but instead of typing in sfc /scannow type chkdsk /r.

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Disable Driver Verifier.

 

[Boboregis]

I followed the instructions that were posted.

1. Ran scannow

I have attached the screenshot from what it said and attached the log, essentially...

found corrupt files but was unable to fix.

2. Ran windows update.

3. Ran chkdsk /r

I had to do this on a restart and a message did flash up which suggested that everything was okay.

4. Disable drive verifier.

I followed the instructions here: http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

Almost as soon as I did this I got an actual BSOD.
I have attached another BSOD report on here.

As an aside, whilst using chrome it has been going to the Aw,snap page quite a lot.

Hope you can help me.

 

[Laith]

This time it's different,

BugCheck 24, {1904fb, fffff88006ec0ff8, fffff88006ec0850, fffff80002cf69c5}

Probably caused by : Ntfs.sys ( Ntfs! ?? ::FNODOBFM::`string'+299d )

You should probably wipe that drive and re-install Windows.

 

[Boboregis]

Gotcha.

Thank you for looking into it. I will do that today and install Windows 10 too. Thank you.

 

[Laith]

No problem! It's my duty to help!

 

[Boboregis]

The help on this forum is so good. I doubt I would get such quick and expert help anywhere else.

Is there a PayPal donate button somewhere?

 

[Laith]

I don't know, you should ask the admins Brink or z3r010.
http://www.sevenforums.com/member.php?u=1
http://www.sevenforums.com/member.php?u=47

 

[Boboregis]

Thought I would come back to this thread.

I decided to revert back to MacOs Yosemite and had lots of weird behaviour too.
I ran a Diagnostics test, which showed a Mem error which pointed to a RAM problem.

I switched back to the original RAM that the computer came with and everything works hunky dorey.

Many thanks for all the help on here.

 

[Laith]

No problem! It's my duty to help!