windows 7 constantly crashes

[winterinthesun]

Hi

Can you please help me with my bsod's. I have windows 7 ultimate 32 bit and the computer crashes quite often. Most of the time it seems to happen when I am on the internet.

Many thanks

 

[zigzag3143]

Hi

Can you please help me with my bsod's. I have windows 7 ultimate 32 bit and the computer crashes quite often. Most of the time it seems to happen when I am on the internet.

Many thanks

The three newest crashes were caused by a memory exception with Iexporer running. Though probably not the cause I would do the following

1-ASACPI.SYS a major cause of BSOD's in the earlier revs (yours 2004)

The pre 2009 version of this driver is a known BSOD cause.

The 2005 version of this driver is a known BSOD cause.
Please visit this link: ASUS teK Computer Inc. -Support- Drivers and Download P7P55D LE
Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit" (it's about the 12th item down).
Download and install it. (ASUSTeK Computer Inc. -Support- Drivers and Download Tools)
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005).

2- Run a system file check

Run a system file check to verify and repair your system files.
To do this type cmd in search, then right click to run as administrator, then
SFC /SCANNOW

Read here for more information http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Let us know the results from the report at the end.


3- Update the drivers

Old Drivers the desperately need updating

mdc8021x.sys    11/21/2003 11:54:18 AM    0x929f6000    0x929f9760    0x00003760    0x3fbe352a                            
ASACPI.sys    8/12/2004 10:52:52 PM    0x90fb3000    0x90fb4420    0x00001420    0x411c2d04                            
V0230Vfx.sys    3/24/2006 04:20:45 AM    0x82566000    0x82567880    0x00001880    0x4423abdd                            
V0230VID.sys    9/28/2006 09:18:29 PM    0x824eb000    0x82565300    0x0007a300    0x451c7465                            
jswpslwf.sys    5/15/2008 06:28:43 AM    0x91188000    0x9118cfa0    0x00004fa0    0x482c105b                            
nvm62x32.sys    10/17/2008 05:00:39 PM    0x912e1000    0x91335c80    0x00054c80    0x48f8fcf7                            
spldr.sys    5/11/2009 12:13:47 PM    0x8add6000    0x8adde000    0x00008000    0x4a084ebb                            
nvlddmkm.sys    5/14/2009 04:32:27 PM    0x91c20000    0x92585940    0x00965940    0x4a0c7fdb                            
GEARAspiWDM.sys    5/18/2009 08:16:53 AM    0x91336000    0x9133b280    0x00005280    0x4a1151b5                            
amdxata.sys    5/19/2009 01:57:35 PM    0x8a77e000    0x8a787000    0x00009000    0x4a12f30f                            
nvstor.sys    5/20/2009 02:44:09 AM    0x8a712000    0x8a737000    0x00025000    0x4a13a6b9                            
dump_nvstor.sys    5/20/2009 02:44:09 AM    0x9298b000    0x929b0000    0x00025000    0x4a13a6b9

How To Find Drivers:

- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads

 

[winterinthesun]

Many thanks for your quick reply.
I have applied the latest ASACPI.sys file as my one was dated 12/08/2004.
I ran a system file check about a week ago and it found no errors.

I have managed to replace some of the drivers that you mentioned but the ones listed below I can not find. Can you help?

V0230Vfx.sys
V0230VID.sys
jswpslwf.sys
nvlddmkm.sys
dump_nvstor.sys

Hopefully the ASACPI.SYS was the problem and I will not get any more bsod's but only time will tell. I will post back in a few days or so to let you know.

Many thanks

 

[Jonathan_King]

Don't worry about those you couldn't update; if they are at fault, Driver Verifier should show it.

If the BSODs persist, run driver verifier: http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

 

[winterinthesun]

Don't worry about those you couldn't update; if they are at fault, Driver Verifier should show it.

If the BSODs persist, run driver verifier: http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

Hi

I ran driver verifier and it asked me to restart, on restart the computer blue screened and would not start. I had to use system repair/ restore to an earlier time to get back into my computer. I have rechecked verifier and this is now back to it's original settings. I have tried this twice and the bsod happened both times.
I have attached the minidump for you to see

Thanks

 

[Jonathan_King]

Install SP1: Learn how to install Windows 7 Service Pack 1 (SP1)

SuperAntiSpyware was blamed; please uninstall that for now.

...Summary of the dumps:

[font=lucida console]
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Debug session time: Mon Apr 25 09:38:44.251 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:10.015
*** WARNING: Unable to verify timestamp for SASKUTIL.SYS
*** ERROR: Module load completed but symbols could not be loaded for SASKUTIL.SYS
Probably caused by : SASKUTIL.SYS ( SASKUTIL+74e3 )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  0x7E_VRF_SASKUTIL+74e3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
[/font]

 

[winterinthesun]

Install SP1: Learn how to install Windows 7 Service Pack 1 (SP1)

SuperAntiSpyware was blamed; please uninstall that for now.

...Summary of the dumps:

[FONT=lucida console]Built by: 7600.16695.x86fre.win7_gdr.101026-1503[/FONT]
[FONT=lucida console]Debug session time: Mon Apr 25 09:38:44.251 2011 (UTC - 4:00)[/FONT]
[FONT=lucida console]System Uptime: 0 days 0:00:10.015[/FONT]
[FONT=lucida console]*** WARNING: Unable to verify timestamp for SASKUTIL.SYS[/FONT]
[FONT=lucida console]*** ERROR: Module load completed but symbols could not be loaded for SASKUTIL.SYS[/FONT]
[FONT=lucida console]Probably caused by : SASKUTIL.SYS ( SASKUTIL+74e3 )[/FONT]
[FONT=lucida console]DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP[/FONT]
[FONT=lucida console]PROCESS_NAME:  System[/FONT]
[FONT=lucida console]BUGCHECK_STR:  0x7E[/FONT]
[FONT=lucida console]FAILURE_BUCKET_ID:  0x7E_VRF_SASKUTIL+74e3[/FONT]
[FONT=lucida console]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]

Once I uninstall superantispware, do I re-run driver verifier

Thanks

 

[Jonathan_King]

If you get more BSODs, yes.

 

[winterinthesun]

If you get more BSODs, yes.

Thanks,
Is superantispyware a known problem with windows 7 or could it be just a bad install.
Is it worth re-installing it at a later date?

Cheers

 

[Jonathan_King]

Unknown at this point; I'd just remove it completely for now, and if you want it back after the BSODs have stopped, go ahead.

 

[winterinthesun]

Unknown at this point; I'd just remove it completely for now, and if you want it back after the BSODs have stopped, go ahead.

Hi

I am getting some more blue screens , can you let me know what these last 2 minidumps report,

Many thanks

 

[Jonathan_King]

Please run driver verifier again: http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

If you get more BSODs, upload a jcgriff2 report rather than dumps: http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

...Summary of the dumps:

[font=lucida console]
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Debug session time: Tue May 10 20:39:00.248 2011 (UTC - 4:00)
System Uptime: 1 days 7:17:40.871
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for halmacpi.dll - 
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID:  0x50_win32k+bb533
BiosReleaseDate = 04/29/2010
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Debug session time: Sun May  8 08:08:35.313 2011 (UTC - 4:00)
System Uptime: 4 days 18:40:42.814
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  iTunes.exe
FAILURE_BUCKET_ID:  0x50_win32k+a729a
BiosReleaseDate = 04/29/2010
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
[/font]

 

[winterinthesun]

Please run driver verifier again: http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

If you get more BSODs, upload a jcgriff2 report rather than dumps: http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

...Summary of the dumps:

[FONT=lucida console]Built by: 7600.16695.x86fre.win7_gdr.101026-1503[/FONT]
[FONT=lucida console]Debug session time: Tue May 10 20:39:00.248 2011 (UTC - 4:00)[/FONT]
[FONT=lucida console]System Uptime: 1 days 7:17:40.871[/FONT]
[FONT=lucida console]*** WARNING: Unable to verify timestamp for win32k.sys[/FONT]
[FONT=lucida console]*** ERROR: Module load completed but symbols could not be loaded for win32k.sys[/FONT]
[FONT=lucida console]*** ERROR: Symbol file could not be found.  Defaulted to export symbols for halmacpi.dll - [/FONT]
[FONT=lucida console]DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT[/FONT]
[FONT=lucida console]BUGCHECK_STR:  0x50[/FONT]
[FONT=lucida console]PROCESS_NAME:  explorer.exe[/FONT]
[FONT=lucida console]FAILURE_BUCKET_ID:  0x50_win32k+bb533[/FONT]
[FONT=lucida console]BiosReleaseDate = 04/29/2010[/FONT]
[FONT=lucida console]SystemProductName = System Product Name[/FONT]
[FONT=lucida console]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]
[FONT=lucida console]Built by: 7600.16695.x86fre.win7_gdr.101026-1503[/FONT]
[FONT=lucida console]Debug session time: Sun May  8 08:08:35.313 2011 (UTC - 4:00)[/FONT]
[FONT=lucida console]System Uptime: 4 days 18:40:42.814[/FONT]
[FONT=lucida console]*** WARNING: Unable to verify timestamp for win32k.sys[/FONT]
[FONT=lucida console]*** ERROR: Module load completed but symbols could not be loaded for win32k.sys[/FONT]
[FONT=lucida console]DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT[/FONT]
[FONT=lucida console]BUGCHECK_STR:  0x50[/FONT]
[FONT=lucida console]PROCESS_NAME:  iTunes.exe[/FONT]
[FONT=lucida console]FAILURE_BUCKET_ID:  0x50_win32k+a729a[/FONT]
[FONT=lucida console]BiosReleaseDate = 04/29/2010[/FONT]
[FONT=lucida console]SystemProductName = System Product Name[/FONT]
[FONT=lucida console]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]

Hi

I uninstalled super anti spyware and a few days ago I started getting bsod's again. I ran driver verfier but the computer blue screened so I had to run system restore. I have now run jgcriff2 report which I have attached,
I hope you can find my problem

many thanks

 

[winterinthesun]

Hi

Can anyone please help me with my problem and look at my jgcriff2 I posted, Today alone I have had 3 blue screens mostly when trying to print (though this can be anything from even using internet explorer)

Many thanks to anyone who can help

 

[mgorman87]

Please update to SP1 - Learn how to install Windows 7 Service Pack 1 (SP1)

Run a system file check - http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

WN111v2w7.sys Wed Oct 21 00:00:03 2009 (4ADE8743)

Update your Rangemax USB adapter - WN111v2 Software Version 3.0 (supports Win7)

Please run these tests and report back the results
1. Memtest86 - Run for 7-8 passes - http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
2. Prime95 - Run all three tests for 3-4 hours each or until fail - http://www.sevenforums.com/tutorials/100352-cpu-stress-test-prime95.html
3. Hard drive scan usings SeaTools - SeaTools for Windows | Seagate - Both long and short tests




BSOD BUGCHECK SUMMARY

[font=lucida console]
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Debug session time: Mon May 23 09:11:27.173 2011 (UTC - 4:00)
System Uptime: 0 days 5:18:06.890
BUGCHECK_STR:  0xFC
PROCESS_NAME:  iTunes.exe
FAILURE_BUCKET_ID:  0xFC_win32k!EngCopyBits+604
BiosReleaseDate = 04/29/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Debug session time: Mon May 23 03:52:00.627 2011 (UTC - 4:00)
System Uptime: 0 days 22:07:21.789
Probably caused by : win32k.sys ( win32k!EngCopyBits+604 )
BUGCHECK_STR:  0x7f_d
PROCESS_NAME:  iexplore.exe
FAILURE_BUCKET_ID:  0x7f_d_win32k!EngCopyBits+604
BiosReleaseDate = 04/29/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Debug session time: Sun May 22 05:43:00.193 2011 (UTC - 4:00)
System Uptime: 0 days 12:13:12.941
BUGCHECK_STR:  0x50
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID:  0x50_win32k!vSrcCopyS32D32Identity+5e
BiosReleaseDate = 04/29/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Debug session time: Sat May 21 17:22:48.957 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:27.721
*** WARNING: Unable to verify timestamp for WN111v2w7.sys
*** ERROR: Module load completed but symbols could not be loaded for WN111v2w7.sys
BUGCHECK_STR:  0xC1_24
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0xC1_24_VRF_WN111v2w7+91a8
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Debug session time: Sat May 14 09:02:14.475 2011 (UTC - 4:00)
System Uptime: 3 days 2:51:44.223
BUGCHECK_STR:  0x50
PROCESS_NAME:  iexplore.exe
FAILURE_BUCKET_ID:  0x50_win32k!EngCopyBits+604
BiosReleaseDate = 04/29/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Debug session time: Tue May 10 20:39:00.248 2011 (UTC - 4:00)
System Uptime: 1 days 7:17:40.871
BUGCHECK_STR:  0x50
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID:  0x50_win32k!memmove+33
BiosReleaseDate = 04/29/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Debug session time: Sun May  8 08:08:35.313 2011 (UTC - 4:00)
System Uptime: 4 days 18:40:42.814
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
BUGCHECK_STR:  0x50
PROCESS_NAME:  iTunes.exe
FAILURE_BUCKET_ID:  0x50_win32k+a729a
BiosReleaseDate = 04/29/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Debug session time: Mon Apr 25 09:38:44.251 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:10.015
*** WARNING: Unable to verify timestamp for SASKUTIL.SYS
*** ERROR: Module load completed but symbols could not be loaded for SASKUTIL.SYS
Probably caused by : SASKUTIL.SYS ( SASKUTIL+74e3 )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  0x7E_VRF_SASKUTIL+74e3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Debug session time: Sat Apr 23 17:17:22.682 2011 (UTC - 4:00)
System Uptime: 3 days 6:06:38.430
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
BUGCHECK_STR:  0x8E
PROCESS_NAME:  explorer.exe
BiosReleaseDate = 04/29/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Debug session time: Wed Apr 20 10:32:33.909 2011 (UTC - 4:00)
System Uptime: 0 days 3:08:06.657
Probably caused by : win32k.sys ( win32k!EngCopyBits+604 )
BUGCHECK_STR:  0x7f_d
PROCESS_NAME:  iexplore.exe
FAILURE_BUCKET_ID:  0x7f_d_win32k!EngCopyBits+604
BiosReleaseDate = 04/29/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Debug session time: Wed Apr 20 06:45:23.559 2011 (UTC - 4:00)
System Uptime: 0 days 0:16:09.307
BUGCHECK_STR:  0xFC
PROCESS_NAME:  iexplore.exe
FAILURE_BUCKET_ID:  0xFC_win32k!EngCopyBits+604
BiosReleaseDate = 04/29/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Debug session time: Wed Apr 20 06:28:12.787 2011 (UTC - 4:00)
System Uptime: 0 days 20:19:36.535
BUGCHECK_STR:  0x50
PROCESS_NAME:  iexplore.exe
FAILURE_BUCKET_ID:  0x50_win32k!EngCopyBits+604
BiosReleaseDate = 04/29/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Debug session time: Tue Apr 19 10:07:30.325 2011 (UTC - 4:00)
System Uptime: 0 days 1:56:57.610
BUGCHECK_STR:  0x50
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID:  0x50_win32k!vSrcCopyS32D32Identity+5e
BiosReleaseDate = 04/29/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Debug session time: Sun Apr 17 02:52:02.611 2011 (UTC - 4:00)
System Uptime: 0 days 2:00:23.462
Probably caused by : win32k.sys ( win32k!EngCopyBits+604 )
BUGCHECK_STR:  0x7f_d
PROCESS_NAME:  iexplore.exe
FAILURE_BUCKET_ID:  0x7f_d_win32k!EngCopyBits+604
BiosReleaseDate = 04/29/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Debug session time: Sat Apr 16 13:03:36.142 2011 (UTC - 4:00)
System Uptime: 0 days 2:04:09.765
Probably caused by : ntkrpamp.exe ( nt!KiSystemFatalException+f )
BUGCHECK_STR:  0x7f_d
PROCESS_NAME:  iexplore.exe
FAILURE_BUCKET_ID:  0x7f_d_nt!KiSystemFatalException+f
BiosReleaseDate = 04/29/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Debug session time: Sat Apr 16 10:58:00.233 2011 (UTC - 4:00)
System Uptime: 2 days 6:29:22.981
BUGCHECK_STR:  0x50
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID:  0x50_win32k!vSrcCopyS32D32Identity+5e
BiosReleaseDate = 04/29/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Debug session time: Wed Apr 13 19:38:00.179 2011 (UTC - 4:00)
System Uptime: 0 days 1:53:32.802
BUGCHECK_STR:  0x50
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID:  0x50_win32k!vSrcCopyS32D32Identity+5e
BiosReleaseDate = 04/29/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Debug session time: Wed Apr 13 15:26:16.867 2011 (UTC - 4:00)
System Uptime: 0 days 1:40:50.615
Probably caused by : ntkrpamp.exe ( nt!KiSystemFatalException+f )
BUGCHECK_STR:  0x7f_d
PROCESS_NAME:  PCHA.exe
FAILURE_BUCKET_ID:  0x7f_d_nt!KiSystemFatalException+f
BiosReleaseDate = 04/29/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Debug session time: Tue Apr 12 04:46:00.206 2011 (UTC - 4:00)
System Uptime: 1 days 19:24:56.954
BUGCHECK_STR:  0x50
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID:  0x50_win32k!vSrcCopyS32D32Identity+5e
BiosReleaseDate = 04/29/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Debug session time: Fri Apr  8 16:01:05.475 2011 (UTC - 4:00)
System Uptime: 0 days 6:22:14.223
BUGCHECK_STR:  0x50
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID:  0x50_win32k!vSrcCopyS32D32Identity+5e
BiosReleaseDate = 04/29/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Debug session time: Fri Apr  8 09:37:19.299 2011 (UTC - 4:00)
System Uptime: 12 days 0:23:27.781
Probably caused by : win32k.sys ( win32k!EngCopyBits+604 )
BUGCHECK_STR:  0x8E
PROCESS_NAME:  iTunes.exe
FAILURE_BUCKET_ID:  0x8E_win32k!EngCopyBits+604
BiosReleaseDate = 04/29/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Debug session time: Thu Mar 24 10:56:58.521 2011 (UTC - 4:00)
System Uptime: 1 days 4:40:44.073
Probably caused by : win32k.sys ( win32k!_except_handler4+17 )
BUGCHECK_STR:  DISABLED_INTERRUPT_FAULT
PROCESS_NAME:  iexplore.exe
FAILURE_BUCKET_ID:  DISABLED_INTERRUPT_FAULT_win32k!_except_handler4+17
BiosReleaseDate = 04/29/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Debug session time: Tue Mar 15 05:56:40.219 2011 (UTC - 4:00)
System Uptime: 1 days 17:50:50.969
BUGCHECK_STR:  0x50
PROCESS_NAME:  iexplore.exe
FAILURE_BUCKET_ID:  0x50_win32k!EngCopyBits+604
BiosReleaseDate = 04/29/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Debug session time: Wed Feb 16 07:04:26.415 2011 (UTC - 4:00)
System Uptime: 1 days 22:24:45.163
Probably caused by : win32k.sys ( win32k!_except_handler4+17 )
BUGCHECK_STR:  DISABLED_INTERRUPT_FAULT
PROCESS_NAME:  iexplore.exe
FAILURE_BUCKET_ID:  DISABLED_INTERRUPT_FAULT_win32k!_except_handler4+17
BiosReleaseDate = 04/29/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Debug session time: Mon Feb 14 08:38:38.687 2011 (UTC - 4:00)
System Uptime: 4 days 17:10:10.178
BUGCHECK_STR:  0x50
PROCESS_NAME:  iTunes.exe
FAILURE_BUCKET_ID:  0x50_win32k!EngCopyBits+604
BiosReleaseDate = 04/29/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Debug session time: Wed Feb  9 15:27:00.218 2011 (UTC - 4:00)
System Uptime: 9 days 12:07:34.213
BUGCHECK_STR:  0x50
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID:  0x50_win32k!vSrcCopyS32D32Identity+5e
BiosReleaseDate = 04/29/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Debug session time: Tue Jan 11 10:25:36.291 2011 (UTC - 4:00)
System Uptime: 0 days 2:38:14.039
*** WARNING: Unable to verify timestamp for AVGIDSShim.Sys
*** ERROR: Module load completed but symbols could not be loaded for AVGIDSShim.Sys
BUGCHECK_STR:  0x20_NULLAPC_KAPC_NEGATIVE
PROCESS_NAME:  iexplore.exe
FAILURE_BUCKET_ID:  0x20_NULLAPC_KAPC_NEGATIVE_AVGIDSShim+28bc
BiosReleaseDate = 04/29/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
[/font]

 

[winterinthesun]

Please run driver verifier again: http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

If you get more BSODs, upload a jcgriff2 report rather than dumps: http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

...Summary of the dumps:

[FONT=lucida console]Built by: 7600.16695.x86fre.win7_gdr.101026-1503[/FONT]
[FONT=lucida console]Debug session time: Tue May 10 20:39:00.248 2011 (UTC - 4:00)[/FONT]
[FONT=lucida console]System Uptime: 1 days 7:17:40.871[/FONT]
[FONT=lucida console]*** WARNING: Unable to verify timestamp for win32k.sys[/FONT]
[FONT=lucida console]*** ERROR: Module load completed but symbols could not be loaded for win32k.sys[/FONT]
[FONT=lucida console]*** ERROR: Symbol file could not be found.  Defaulted to export symbols for halmacpi.dll - [/FONT]
[FONT=lucida console]DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT[/FONT]
[FONT=lucida console]BUGCHECK_STR:  0x50[/FONT]
[FONT=lucida console]PROCESS_NAME:  explorer.exe[/FONT]
[FONT=lucida console]FAILURE_BUCKET_ID:  0x50_win32k+bb533[/FONT]
[FONT=lucida console]BiosReleaseDate = 04/29/2010[/FONT]
[FONT=lucida console]SystemProductName = System Product Name[/FONT]
[FONT=lucida console]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]
[FONT=lucida console]Built by: 7600.16695.x86fre.win7_gdr.101026-1503[/FONT]
[FONT=lucida console]Debug session time: Sun May  8 08:08:35.313 2011 (UTC - 4:00)[/FONT]
[FONT=lucida console]System Uptime: 4 days 18:40:42.814[/FONT]
[FONT=lucida console]*** WARNING: Unable to verify timestamp for win32k.sys[/FONT]
[FONT=lucida console]*** ERROR: Module load completed but symbols could not be loaded for win32k.sys[/FONT]
[FONT=lucida console]DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT[/FONT]
[FONT=lucida console]BUGCHECK_STR:  0x50[/FONT]
[FONT=lucida console]PROCESS_NAME:  iTunes.exe[/FONT]
[FONT=lucida console]FAILURE_BUCKET_ID:  0x50_win32k+a729a[/FONT]
[FONT=lucida console]BiosReleaseDate = 04/29/2010[/FONT]
[FONT=lucida console]SystemProductName = System Product Name[/FONT]
[FONT=lucida console]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]

Hi

I updated the rangemax usb adaptor (although I checked the version installed and it match the one I was installing)
I have run a seagate test on both attached drives (long and short) and both passed.

I ran memtest last night with 18 passes with no errors.

Now prime 95.

I ran torture test, small ffts (i also selected round off checking) and worker 1 (cpu 1) had a hardware error after 1 hr 5 minutes. worker 2 ( cpu 2) continued ok. This was with the seagate test running as well which may have put the computer under stress so this result maybe similar to a blend test)
I have rerun the torture test, small ffts with nothing else running in the background and both workers complteted 4 hours with no errors.

I ran torture test (with round off checking), blend, and worker one stoped with hardware error within 3 minutes, worker 2 continued on ok. I have run this a few times with the same results.
I have attached the text file but it only shows the last couple of times i ran it for you to see.

Extra to all this I have been researching as I get this message at the post screen on start up. " this cpu is not supported by this model please check cpu qvl on asus website"
I have a amd athlon 64x2 dual core processor 6400+ and a asus m2n68-am sez acpi bios rev1409. When i checked the asus website the cpu is not in the supported list for the motherboard. Im not sure though why.
Also the temperature in the bios settings are running at cpu 57 c and mb 44 c. This was with the side cover off.
I have since downloaded a programme called core checker and these are the temps.
With no load core 0 is 29c and core 1 is 38c
when I run prime 95 core 0 increases to 84c and core 1 increases to 80c
Im not sure if this has any relevance as these temps may be normal as I do not know what they are supposed to be.

I havent updated to windows 7 service pack 1 yet as it has taken me ages to run the hardware scans as the computer kept switching of and i kept losing data.

I have to say I will be very suprised if it is anything else than hardware.
What can I do to pin point it.

Many thanks for your time

 

[Jonathan_King]

Those temps do seem high under load; idle temps are fine.

I'd suspect either a motherboard or a CPU problem; can you RMA either?

 

[winterinthesun]

Those temps do seem high under load; idle temps are fine.

I'd suspect either a motherboard or a CPU problem; can you RMA either?

Hi,

No, unfortunately I had someone build it for me and he has now moved back to the uk (I live in spain).

Today I have been running prime 95, blend, and it has not given me any errors. Last night I tried changing settings for overclock but the computer didnt like it so I just restore all settings and since then no bsod's and no errors on prime 95. Very odd.
The cpu cores are running at 83c core 0 and 78c core 1 at this moment with prime 95 still running. Im not sure why one is hotter than the other and core 0 was the one with the errors.
Im still wondering if it is a mis match with the cpu and motherboard because of the message I get at post.
I sthere anything elsre I can run to pin point or do I have to start changing hardware as process of elimination.

Thankyou for your help

 

[Jonathan_King]

Just a thought, you may try flashing your BIOS: ASUSTeK Computer Inc. - Motherboards- ASUS M2N68-AM PLUS

How do the other two Prime95 tests fare?

 

[winterinthesun]

Just a thought, you may try flashing your BIOS: ASUSTeK Computer Inc. - Motherboards- ASUS M2N68-AM PLUS

How do the other two Prime95 tests fare?

Hi

Just a quick update,
Since your last post my PSU went bang. I have now replaced it and strangely the computer is much quicker and has not blue screened.
I am going to flash my bios as I am still getting the message on startup but as we speak I am wondering if my problem was the psu all along. I will report back in a few more days or so with hopefully my good news that I am still bsod free.
If it was this it just shows how a hardware fault can send you into thinking it is something else.

Thankyou for your very valuable time so far on trying to help me solve my problem and all the other persons who have replied as well.
Very much appreciated

Be back in a few days.