Hi guys,
I have a user with constant crash system always after coming back from saving power mode. This is the logs I have. Please help
[FONT="]On Sun 22/09/2013 14:49:20 GMT your computer crashed[/FONT][FONT="]
crash dump file: C:\windows\Minidump\092213-22620-01.dmp
This was probably caused by the following module: [/FONT][FONT="][/FONT][FONT="] [/FONT][FONT="] (Wdf01000+0x42BA3)
Bugcheck code: 0x1000009F (0x4, 0x258, 0xFFFFFA8005504040, 0xFFFFF800047CD3D0)
Error: [/FONT][FONT="][FONT="]CUSTOM_ERROR[/FONT][/FONT][FONT="]
file path: C:\windows\system32\drivers\wdf01000.sys
product: [/FONT][FONT="][FONT="]Système d’exploitation Microsoft® Windows®[/FONT][/FONT][FONT="]
company: [/FONT][FONT="][FONT="]Microsoft Corporation[/FONT][/FONT][FONT="]
description: Runtime de l’infrastructure de pilotes en mode noyau
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
[/FONT][FONT="]
[/FONT][FONT="]On Tue 17/09/2013 07:34:05 GMT your computer crashed[/FONT][FONT="]
crash dump file: C:\windows\Minidump\091713-20857-01.dmp
This was probably caused by the following module: [/FONT][FONT="][FONT="]ntoskrnl.exe[/FONT][/FONT][FONT="] (nt+0x78A7A)
Bugcheck code: 0x1000009F (0x4, 0x258, 0xFFFFFA80054F9040, 0xFFFFF80000B9C3D0)
Error: [/FONT][FONT="][FONT="]CUSTOM_ERROR[/FONT][/FONT][FONT="]
file path: C:\windows\system32\ntoskrnl.exe
product: [/FONT][FONT="][FONT="]Microsoft® Windows® Operating System[/FONT][/FONT][FONT="]
company: [/FONT][FONT="][FONT="]Microsoft Corporation[/FONT][/FONT][FONT="]
description: NT Kernel & System
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. [/FONT]
I have a user with constant crash system always after coming back from saving power mode. This is the logs I have. Please help
[FONT="]On Sun 22/09/2013 14:49:20 GMT your computer crashed[/FONT][FONT="]
crash dump file: C:\windows\Minidump\092213-22620-01.dmp
This was probably caused by the following module: [/FONT][FONT="][/FONT][FONT="] [/FONT][FONT="] (Wdf01000+0x42BA3)
Bugcheck code: 0x1000009F (0x4, 0x258, 0xFFFFFA8005504040, 0xFFFFF800047CD3D0)
Error: [/FONT][FONT="][FONT="]CUSTOM_ERROR[/FONT][/FONT][FONT="]
file path: C:\windows\system32\drivers\wdf01000.sys
product: [/FONT][FONT="][FONT="]Système d’exploitation Microsoft® Windows®[/FONT][/FONT][FONT="]
company: [/FONT][FONT="][FONT="]Microsoft Corporation[/FONT][/FONT][FONT="]
description: Runtime de l’infrastructure de pilotes en mode noyau
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
[/FONT][FONT="]
[/FONT][FONT="]On Tue 17/09/2013 07:34:05 GMT your computer crashed[/FONT][FONT="]
crash dump file: C:\windows\Minidump\091713-20857-01.dmp
This was probably caused by the following module: [/FONT][FONT="][FONT="]ntoskrnl.exe[/FONT][/FONT][FONT="] (nt+0x78A7A)
Bugcheck code: 0x1000009F (0x4, 0x258, 0xFFFFFA80054F9040, 0xFFFFF80000B9C3D0)
Error: [/FONT][FONT="][FONT="]CUSTOM_ERROR[/FONT][/FONT][FONT="]
file path: C:\windows\system32\ntoskrnl.exe
product: [/FONT][FONT="][FONT="]Microsoft® Windows® Operating System[/FONT][/FONT][FONT="]
company: [/FONT][FONT="][FONT="]Microsoft Corporation[/FONT][/FONT][FONT="]
description: NT Kernel & System
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. [/FONT]
My Computer
- Computer type
- Laptop
- OS
- Windows 7