Windows 7 crash but no error message?

[kcchief207]

Hi i just upgraded from windows 7 beta version to windows 7 and now every once in awhile while I'm playing a game or just browsing the internet the computer just goes to the start up screen. No error message it just goes black for about 3 seconds, then it goes to the start up screen. I thought it may be a boot sector virus or something so i ran virus scans with 3 different scanners, avast, avg, and windows defender. I have no clue what the problem is.. if it helps I'm running nvidia 250 graphics card and have about 3g of ram. If that info doesn't help and you guys need more ill be happy to look it up for you.
I don't know half as much as all you know about windows 7 or computers in general so i thought i'd give you guys a shot, and thanks again !

 

[zigzag3143]

Hi i just upgraded from windows 7 beta version to windows 7 and now every once in awhile while I'm playing a game or just browsing the internet the computer just goes to the start up screen. No error message it just goes black for about 3 seconds, then it goes to the start up screen. I thought it may be a boot sector virus or something so i ran virus scans with 3 different scanners, avast, avg, and windows defender. I have no clue what the problem is.. if it helps I'm running nvidia 250 graphics card and have about 3g of ram. If that info doesn't help and you guys need more ill be happy to look it up for you.
I don't know half as much as all you know about windows 7 or computers in general so i thought i'd give you guys a shot, and thanks again !

Hi and welcome

You can uncheck auto reboot in system control panel, and use this http://www.sevenforums.com/crash-lo...-generating-memory-dump-crashing-process.html to generate a DMP file that we can analyze.

Let us know if you need help


Ken

 

[Minraed]

I can't believe what I am reading. After scouring forums and having my "new" computer back to the shop three times I still can't figure out my problem. Exactly as this poster - with Windows 7 64bit, same ram, same nvidia card.

I will watch patiently for a solution and see if it helps me too. Or, should I post my own DMP file?

 

[kcchief207]

Hi i just upgraded from windows 7 beta version to windows 7 and now every once in awhile while I'm playing a game or just browsing the internet the computer just goes to the start up screen. No error message it just goes black for about 3 seconds, then it goes to the start up screen. I thought it may be a boot sector virus or something so i ran virus scans with 3 different scanners, avast, avg, and windows defender. I have no clue what the problem is.. if it helps I'm running nvidia 250 graphics card and have about 3g of ram. If that info doesn't help and you guys need more ill be happy to look it up for you.
I don't know half as much as all you know about windows 7 or computers in general so i thought i'd give you guys a shot, and thanks again !

Hi and welcome

You can uncheck auto reboot in system control panel, and use this http://www.sevenforums.com/crash-lo...-generating-memory-dump-crashing-process.html to generate a DMP file that we can analyze.

Let us know if you need help


Ken

hi i downloaded the debug thing and located the system control panel but i am unsure what to do from here. Sorry that im such a noob >< lol.