Windows 7 crash on boot !!! pls help

[3rr43dhip]

I have windows 7 ultimate x32. Yesterday the battery fall out of my laptop and it shut down !! Now when i boot it sais that some system files are corrupted and gives me 2 options. Boot windows and second restore. When i boot the windows flag appears but after 30seconds it shuts down and reboots !!!!

What to do ? Pls help !!!!

 

[usasma]

Have you tried Startup Repair? http://www.sevenforums.com/tutorials/681-startup-repair.html

 

[3rr43dhip]

I tried to but it doesn't find any windows installed ! So I think tha the hard drive has a problem !

 

[theog]

Do you try three to four times?

Boot up using the Startup disk CD or Windows 7 DVD. (not the OEM manufacturer's Recovery Disk) If you have a Netbook, you will need a CD/DVD drive.
Make sure no USB drives are plugged in.

Do a Strartup Repair:
http://www.sevenforums.com/tutorials/681-startup-repair.html?ltr=S
Note: You may need to do startup repair 3 to 4 times.
http://www.sevenforums.com/tutorials/105541-startup-repair-run-3-separate-times.html

If you have not made your Startup Repair
http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html
Do you have a mate with Windows 7 & CD/DVD RW Drive, how could burn one off.

 

[3rr43dhip]

Look I tried to do the repair but it can't find any system installed ! Also when I am installing vista it sais that the hard drive is full !!!!! So I think it's a registry problem ! What can I do ?

 

[usasma]

Startup Repair won't find a system installed if your hard drive controller driver isn't included in the Windows disk.
If that's the case you have to manually load it. We'll need the exact make and model of your laptop if you want us to try and find it.

If you're reinstalling Windows - what are you using to reinstall it?
If the disk is full, you'll have to save your data to another device (flash drive/CD/DVD/removable hard drive) and then wipe the hard drive clean before installing Vista. We'll need to know the make and model of your laptop for this one also.

 

[3rr43dhip]

Heres the info of my laptop !

Dell studio 1535
model no : PP33L
ref number: 08037

need anything else ?

 

[3rr43dhip]

I am using the cd that came with the laptop ! Also I would like to know if it's possible to fix the problem without loosing my programms and files ! Also is there a live cd for back up ?

 

[usasma]

Here's the link for the driver for your SATA controller: Drivers and Downloads
Extract it (don't install it) to a CD/flash drive. To do this, double click on the download and let it extract. When it starts to install, cancel out of the installation - then copy the C:\Dell\R180982 directory to a CD/flash drive. Then use it when you get to the screen that says "load drivers"

If Startup Repair is able to fix things, then you'll be just fine after that.
If not, then there's several different things to try.
Next is a repair install - but you'll have to be able to run Windows in order to do that.

If you can't get into Windows, then you're going to have to reinstall - but first you'll have to:
- backup your data
- test the hard drive to make sure it's still good.

Post back with the results of Startup Repair and we'll move on from there.

Since it's a Dell, there will be an Operating System restore disk that you'll use first.
Then you'll have to install drivers from the Dell website (don't use the CD as it's horribly outdated by now).
As for your programs

 

[3rr43dhip]

I downloaded the driver and but i dont know which is the file that i have to install ! Can you tell me ??

 

[3rr43dhip]

I think that the start up repair isnt going to fix my laptop ! Is there any way i can boot windows from the cd ?

 

[usasma]

iastor.sys is the driver.

 

[3rr43dhip]

I cant choose the iastor.sys I can only choose the iastor.inf

What to do ?

 

[usasma]

Please describe the exact steps that you've taken to get to that spot.
Also, try selecting the .inf file, it shouldn't hurt anything.

 

[3rr43dhip]

Because I am writing from my iPod touch I can't write the steps. but I will be at a computer in a few hours. Now look
From the Dell manual I found that the drivers and utility's cd has some hardware diagnostics ! So I run the diagnostics and it couldn't find any hard drive to check ! Is there any possibility that the cable which connects the HD to the laptop is unpluged or moved a bit ?

 

[usasma]

Yes, it is possible, but it's also possible that the missing driver is causing this.
Another possibility is that the hard drive is dead/dying.

Since your system uses an Intel driver - and most of the Intel drivers are included in the Windows disks - then it's most likely that the computer would recognize this (so you should be able to see the hard drive using the recovery/repair DVD and that you should be able to see the hard drive using the built in diagnostics).

So, what remains is (in general)
- an issue with the hard drive
- an issue with the connection between the hard drive and the cable
- a bad cable
- an issue between the cable and it's connection to the motherboard
- an issue with the hard drive controller on the motherboard
- another issue with the motherboard
- an issue with other devices plugged into the motherboard

In a laptop the only thing that you can check is the hard drive and it's connection to the cable. To do this, remove the AC Adapter and battery, then open the hard drive cover and remove the hard drive. Plug it back in - ensuring that it's seated firmly, and try it again.

If that doesn't fix things, then try these free hardware diagnostics. At times these diagnostics will detect the hard drive when the built in tests don't:

I suggest starting all troubleshooting with the following diagnostic tests. They'll save you a lot of time and heartache if there is a hardware failure, and you'll have the disks on hand in case you need them in the future:

H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link) - Test ALL of the hard drives.

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Free Online AntiMalware Resources (read the details at the link)
There are also free, bootable antivirus disks at this link: Free Online AntiMalware Resources

If the hard drive still isn't recognized, then it's time to try another one. They're not all that expensive (I just purchased a 250 gB SATA drive for a laptop for $43 (US).

 

[3rr43dhip]

Ok look i bought a new HD 500GB and installed windows 7 ! i also bought a device that converts your old hard drive to USB ! I connected it to my laptop and it sais that the HD (the old one) is empty !! I am very sad ! When i scanned the old hard drive the sea tools said that is has some bad sectors ! Is there any way i can retreive my files ???

 

[usasma]

You'll have to pick a data recovery firm to see what they can recover from your hard drive.
In the meantime, don't use it - as each use can make it more difficult to recover the data.
FWIW - this type of recovery is usually pretty expensive.
Good Luck!

 

[3rr43dhip]

Do you know any good recovery programs ?

 

[usasma]

Nope, never had to use them.
I have used Data Recovery - Data Recovery Software - RAID Recovery - NAS Data Recovery - and they may be able to make recommendations.

At work we charge $50 to evaluate the drive, then we call you up and tell you if it's gonna be $250, $500, or $2000
We send it out to a local lab for this, so each area may be different.