Windows 7 crashing

[mvincent]

Hello community, my computer is crashing everytime i watch movies in fullscreen or play downloaded online games (ex. maplestory, fly for fun and dungeons and dragons)

Please help!

 

[zigzag3143]

Hello community, my computer is crashing everytime i watch movies in fullscreen or play downloaded online games (ex. maplestory, fly for fun and dungeons and dragons)

Please help!

If you are having a true blue screen we need the actual DMP file created when the computer crashed. Use these to find and upload them to us. http://www.sevenforums.com/crash-lockup-debug-how/34900-1-novice-how-ask-help-bsod-problem.html


thanks


Ken

 

[mvincent]

If you are having a true blue screen we need the actual DMP file created when the computer crashed. Use these to find and upload them to us. http://www.sevenforums.com/crash-lockup-debug-how/34900-1-novice-how-ask-help-bsod-problem.html


thanks





Ken

no i don't get a blue screen

 

[zigzag3143]

If you are having a true blue screen we need the actual DMP file created when the computer crashed. Use these to find and upload them to us. http://www.sevenforums.com/crash-lockup-debug-how/34900-1-novice-how-ask-help-bsod-problem.html


thanks





Ken

no i don't get a blue screen

Ok so define the crash please

If just a freeze and reboot look in event viewer (type eventvwr in search) go to the windows log>application tab

Check for critical errors (they have red in the left column) that say app crash, app hang, or anything relating to the problem.

When you find them please note the event ID and source code and tell us what they are

Ken

 

[mvincent]

Ok so define the crash please

If just a freeze and reboot look in event viewer (type eventvwr in search) go to the windows log>application tab

Check for critical errors (they have red in the left column) that say app crash, app hang, or anything relating to the problem.

When you find them please note the event ID and source code and tell us what they are

Ken

i sit and play then the screen turns black and my internet connection goes off and then my computer turns off (i have to wait like 5-10 minutes before i can start my computer again)

Event: Fault bucket , type 0
Event Name: PCA2
Response: Not available
Cab Id: 0

Problem signature:
P1: MapleStory.exe
P2: 1.0.0.1
P3: MapleStory
P4: Wizet MapleStory
P5: Wizet
P6: 200
P7: -1
P8:
P9:
P10:

Attached files:
C:\Users\vincent\AppData\Local\Temp\{07e84d69-c9d2-4e33-b8dd-7e617ef80362}\appcompat.txt
C:\Users\vincent\AppData\Local\Temp\Tab95EE.tmp

These files may be available here:


Analysis symbol:
Rechecking for solution: 0
Report Id: 08c4e010-6682-11df-8011-001f16447967
Report Status: 0

Source: Windows Error Reporting
ID: 1001

 

[zigzag3143]

Ok so define the crash please

If just a freeze and reboot look in event viewer (type eventvwr in search) go to the windows log>application tab

Check for critical errors (they have red in the left column) that say app crash, app hang, or anything relating to the problem.

When you find them please note the event ID and source code and tell us what they are

Ken

i sit and play then the screen turs black and my internet connection goes off and then it turns of (i have to wait like 5-10 minutes before i can start my computer again)

And event viewer??

 

[mvincent]

Ok so define the crash please

If just a freeze and reboot look in event viewer (type eventvwr in search) go to the windows log>application tab

Check for critical errors (they have red in the left column) that say app crash, app hang, or anything relating to the problem.

When you find them please note the event ID and source code and tell us what they are

Ken

i sit and play then the screen turs black and my internet connection goes off and then it turns of (i have to wait like 5-10 minutes before i can start my computer again)

And event viewer??

What do you mean by event viewer?

 

[zigzag3143]

i sit and play then the screen turs black and my internet connection goes off and then it turns of (i have to wait like 5-10 minutes before i can start my computer again)

And event viewer??

What do you mean by event viewer?

There are several places on your computer where you can go to find out information about what is going on inside your computer. One is called event viewer. It keeps a log of everything that goes on in, and on, your computer.


Follow the instructions to go there and look for information about what is causing your problem.

Ken

 

[mvincent]

And event viewer??

What do you mean by event viewer?

There are several places on your computer where you can go to find out information about what is going on inside your computer. One is called event viewer. It keeps a log of everything that goes on in, and on, your computer.


Follow the instructions to go there and look for information about what is causing your problem.

Ken

where are the instructions?

 

[CarlTR6]

Click on Start. Type Even Viewer in the search box. Click on Event Viewer.

 

[mvincent]

Click on Start. Type Even Viewer in the search box. Click on Event Viewer.

that and eventvwr are the same, right?

 

[zigzag3143]

What do you mean by event viewer?

There are several places on your computer where you can go to find out information about what is going on inside your computer. One is called event viewer. It keeps a log of everything that goes on in, and on, your computer.


Follow the instructions to go there and look for information about what is causing your problem.

Ken

where are the instructions?

In one of my previous posts

 

[mvincent]

There are several places on your computer where you can go to find out information about what is going on inside your computer. One is called event viewer. It keeps a log of everything that goes on in, and on, your computer.


Follow the instructions to go there and look for information about what is causing your problem.

Ken

where are the instructions?

In one of my previous posts

But there are no critical errors windows is counting it as a normal restart

 

[mvincent]

There are several places on your computer where you can go to find out information about what is going on inside your computer. One is called event viewer. It keeps a log of everything that goes on in, and on, your computer.


Follow the instructions to go there and look for information about what is causing your problem.

Ken

where are the instructions?

In one of my previous posts

i think ive found it

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 2010-05-26 02:29:42
Event ID: 88
Task Category: (85)
Level: Error
Keywords: (32)
User: SYSTEM
Computer: vincent-PC
Description:
The system was hibernated due to a critical thermal event.
Hibernate Time = ‎2010‎-‎05‎-‎26T00:29:42.712450000Z
ACPI Thermal Zone = ACPI\ThermalZone\TZS0
_HOT = 376K
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>88</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>85</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000020</Keywords>
<TimeCreated SystemTime="2010-05-26T00:29:42.712450000Z" />
<EventRecordID>2661</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="48" />
<Channel>System</Channel>
<Computer>vincent-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="ThermalZoneDeviceInstanceLength">21</Data>
<Data Name="ThermalZoneDeviceInstance">ACPI\ThermalZone\TZS0</Data>
<Data Name="HibernateTime">2010-05-26T00:29:42.712450000Z</Data>
<Data Name="_HOT">376</Data>
</EventData>
</Event>

Or maybe

Log Name: Application
Source: Windows Error Reporting
Date: 2010-05-23 17:43:17
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: vincent-PC
Description:
Fault bucket , type 0
Event Name: PCA2
Response: Not available
Cab Id: 0

Problem signature:
P1: MoongraMS (APRIL 12th).exe
P2: 1.0.0.1
P3: MapleStory
P4: Wizet MapleStory
P5: Wizet
P6: 200
P7: -1
P8:
P9:
P10:

Attached files:
C:\Users\vincent\AppData\Local\Temp\{e1a8ed48-585e-4614-836f-04d4a67eeca6}\appcompat.txt
C:\Users\vincent\AppData\Local\Temp\TabBB67.tmp

These files may be available here:


Analysis symbol:
Rechecking for solution: 0
Report Id: e32e8f91-6681-11df-8011-001f16447967
Report Status: 0
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-05-23T15:43:17.000000000Z" />
<EventRecordID>526</EventRecordID>
<Channel>Application</Channel>
<Computer>vincent-PC</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>0</Data>
<Data>PCA2</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>MoongraMS (APRIL 12th).exe</Data>
<Data>1.0.0.1</Data>
<Data>MapleStory</Data>
<Data>Wizet MapleStory</Data>
<Data>Wizet</Data>
<Data>200</Data>
<Data>-1</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
C:\Users\vincent\AppData\Local\Temp\{e1a8ed48-585e-4614-836f-04d4a67eeca6}\appcompat.txt
C:\Users\vincent\AppData\Local\Temp\TabBB67.tmp</Data>
<Data>
</Data>
<Data>
</Data>
<Data>0</Data>
<Data>e32e8f91-6681-11df-8011-001f16447967</Data>
<Data>0</Data>
</EventData>
</Event>