Windows 7 cuts my RAM

dnewayz

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Hey guys, I hope some1 can help.
I just installed Windows 7 Ultimate on my PC, and everything is great except for 1 major flaw...
Windows 7 decided I only have 1GB of RAM installed when I actually have 2GB. I know cause I installed it myself. And even CPU-Z still sees it as 2GB. Only Windows 7 doesn't.
I tried changing the RAM from 1 port to the other, and still the same.

* The RAM is by Kingston, if it matters.
* In Windows XP, I was able to use all of the 2GB.

Thanks in advance!
 

My Computer

OS
Window 7 Ultra 32 bit
CPU
Intel Pentium D 820 2.80GHz
Motherboard
Gigabyte 8VM800PMD-775
Memory
2GB (but Win7 reads as 1)
Graphics Card(s)
Onboard
Sound Card
Onboard
Monitor(s) Displays
CRT
Screen Resolution
1024x768
Hard Drives
Cavalier Green 500GB by WD
Internet Speed
7Mb down and 700Kb up.
Hey guys, I hope some1 can help.
I just installed Windows 7 Ultimate on my PC, and everything is great except for 1 major flaw...
Windows 7 decided I only have 1GB of RAM installed when I actually have 2GB. I know cause I installed it myself. And even CPU-Z still sees it as 2GB. Only Windows 7 doesn't.
I tried changing the RAM from 1 port to the other, and still the same.

* The RAM is by Kingston, if it matters.
* In Windows XP, I was able to use all of the 2GB
Thanks in advance!

suspect you still can where exactly do you see only one? task manager?


Ken J+
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
No...
In the rating section and also in msinfo32.exe
 

My Computer

OS
Window 7 Ultra 32 bit
CPU
Intel Pentium D 820 2.80GHz
Motherboard
Gigabyte 8VM800PMD-775
Memory
2GB (but Win7 reads as 1)
Graphics Card(s)
Onboard
Sound Card
Onboard
Monitor(s) Displays
CRT
Screen Resolution
1024x768
Hard Drives
Cavalier Green 500GB by WD
Internet Speed
7Mb down and 700Kb up.
Maybe it's the onboard GPU?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Windows 8.1 Pro
CPU
Intel Core i5-2500K
Motherboard
ASRock Z77 Extreme4
Memory
8GB Corsair Vengeance DDR3
Graphics Card(s)
Sapphire Radeon HD 7970 GHz Vapor-X Edition
Sound Card
Realtek ALC898
Monitor(s) Displays
BenQ XL2411T
Screen Resolution
1920 x 1080 @ 144Hz
Hard Drives
Plextor M3 Pro 128GB
WD Caviar Blue
PSU
Seasonic G Series 650W
Case
Corsair Obsidian 650D
Cooling
Corsair H60 2013 Edition
Keyboard
Cooler Master Quick Fire Rapid
Mouse
Corsair Raptor M45
Other Info
Headphones: Sennheiser HD-515
Maybe it's the onboard GPU?

No. It can't be.
I tested it by adding 0.5GB RAM, in the 2nd slot, and windows started saying I have 1.5GB.

Any other thoughts?
 

My Computer

OS
Window 7 Ultra 32 bit
CPU
Intel Pentium D 820 2.80GHz
Motherboard
Gigabyte 8VM800PMD-775
Memory
2GB (but Win7 reads as 1)
Graphics Card(s)
Onboard
Sound Card
Onboard
Monitor(s) Displays
CRT
Screen Resolution
1024x768
Hard Drives
Cavalier Green 500GB by WD
Internet Speed
7Mb down and 700Kb up.
Maybe it's the onboard GPU?

Maybe it's the onboard GPU?

No. It can't be.
I tested it by adding 0.5GB RAM, in the 2nd slot, and windows started saying I have 1.5GB.

Any other thoughts?
your specs state you have integrated graphics... your system shares the main memory with the integrated graphics. but to an unrelated question, how do you have 2gb + .5 gb when the max the board can handle is 2gb? (GA-8VM800PMD-775 - GIGABYTE - Product - Motherboard - Specification)

also, to find out how your ram is allocated, go to task manager>performance tab>click resource monitor.
 

My Computer

Computer Manufacturer/Model Number
Rig 1
OS
Windows 7 Ultimate x64
CPU
AMD Phenom II X4 940 Black Edition @ 3.4GHz (AM2+)
Motherboard
Gigabyte GA-MA790X-UD4P (AM2+)
Memory
Corsair CM2X4096-8500C5 (4 X 2GB)
Graphics Card(s)
XFX Radeon HD 5770 / Diamond Radeon HD 5770 CrossFireX
Sound Card
Asus Xonar DS (PCI)
Monitor(s) Displays
Samsung SyncMaster 932bw+ (3)
Screen Resolution
4320x900
Hard Drives
OCZ Vertex 2 80 GB - Windows 7 System --
WD Caviar Black 1TB - Music, Movies, Vids, Pics --
WD Caviar Black 640GB - User Profiles & Games --
WD My Book 320GB external
PSU
Corsair CMPSU-750TX
Case
Cooler Master HAF 932
Cooling
Corsair Hydro Series H50
Keyboard
Logitech Desktop Wave
Mouse
Logitech LX8 Laser
Internet Speed
20 down / 2 up
Other Info
LG GGC-H20L Blu-Ray / HDDVD combo --
Hauppauge HVR-1250 --
Silverstone MFP-51 --
Logitech Webcam C600

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Windows 8.1 Pro
CPU
Intel Core i5-2500K
Motherboard
ASRock Z77 Extreme4
Memory
8GB Corsair Vengeance DDR3
Graphics Card(s)
Sapphire Radeon HD 7970 GHz Vapor-X Edition
Sound Card
Realtek ALC898
Monitor(s) Displays
BenQ XL2411T
Screen Resolution
1920 x 1080 @ 144Hz
Hard Drives
Plextor M3 Pro 128GB
WD Caviar Blue
PSU
Seasonic G Series 650W
Case
Corsair Obsidian 650D
Cooling
Corsair H60 2013 Edition
Keyboard
Cooler Master Quick Fire Rapid
Mouse
Corsair Raptor M45
Other Info
Headphones: Sennheiser HD-515
Maybe it's the onboard GPU?

Maybe it's the onboard GPU?

No. It can't be.
I tested it by adding 0.5GB RAM, in the 2nd slot, and windows started saying I have 1.5GB.

Any other thoughts?
your specs state you have integrated graphics... your system shares the main memory with the integrated graphics. but to an unrelated question, how do you have 2gb + .5 gb when the max the board can handle is 2gb? (GA-8VM800PMD-775 - GIGABYTE - Product - Motherboard - Specification)

also, to find out how your ram is allocated, go to task manager>performance tab>click resource monitor.
This.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Windows 8.1 Pro
CPU
Intel Core i5-2500K
Motherboard
ASRock Z77 Extreme4
Memory
8GB Corsair Vengeance DDR3
Graphics Card(s)
Sapphire Radeon HD 7970 GHz Vapor-X Edition
Sound Card
Realtek ALC898
Monitor(s) Displays
BenQ XL2411T
Screen Resolution
1920 x 1080 @ 144Hz
Hard Drives
Plextor M3 Pro 128GB
WD Caviar Blue
PSU
Seasonic G Series 650W
Case
Corsair Obsidian 650D
Cooling
Corsair H60 2013 Edition
Keyboard
Cooler Master Quick Fire Rapid
Mouse
Corsair Raptor M45
Other Info
Headphones: Sennheiser HD-515
Maybe it's the onboard GPU?

Maybe it's the onboard GPU?

No. It can't be.
I tested it by adding 0.5GB RAM, in the 2nd slot, and windows started saying I have 1.5GB.

Any other thoughts?
your specs state you have integrated graphics... your system shares the main memory with the integrated graphics. but to an unrelated question, how do you have 2gb + .5 gb when the max the board can handle is 2gb? (GA-8VM800PMD-775 - GIGABYTE - Product - Motherboard - Specification)

also, to find out how your ram is allocated, go to task manager>performance tab>click resource monitor.

hey, thanks for the response.
As I mentioned earlier, the 0.5GB I just added now to check if it changes the amount of memory that windows say I have.
I usually have just the 2GB.
And as for the graphics taking some of the RAM, I don't think it's the case... It says total physical memory 1GB (or 1.5GB after adding the extra 0.5GB).
After it says the total, it goes on to say where it's allocated.

Ps as I said before, in xp the same memory on same comp worked fine, and it said I had 2GB.

Pss. Or am I wrong, and my motherboard can only handle 2x1GB, and not 1x2GB?
 

My Computer

OS
Window 7 Ultra 32 bit
CPU
Intel Pentium D 820 2.80GHz
Motherboard
Gigabyte 8VM800PMD-775
Memory
2GB (but Win7 reads as 1)
Graphics Card(s)
Onboard
Sound Card
Onboard
Monitor(s) Displays
CRT
Screen Resolution
1024x768
Hard Drives
Cavalier Green 500GB by WD
Internet Speed
7Mb down and 700Kb up.
So yes, I'm still missing 1GB, and it's not to the graphics, cause the graphics are getting the RAM from the 1/1.5GB that's left.
And if my motherboard can only handle 2GB, even if some for the graphics, why did adding an extra 0.5GB also changed in windows?
 

My Computer

OS
Window 7 Ultra 32 bit
CPU
Intel Pentium D 820 2.80GHz
Motherboard
Gigabyte 8VM800PMD-775
Memory
2GB (but Win7 reads as 1)
Graphics Card(s)
Onboard
Sound Card
Onboard
Monitor(s) Displays
CRT
Screen Resolution
1024x768
Hard Drives
Cavalier Green 500GB by WD
Internet Speed
7Mb down and 700Kb up.
So yes, I'm still missing 1GB, and it's not to the graphics, cause the graphics are getting the RAM from the 1/1.5GB that's left.
And if my motherboard can only handle 2GB, even if some for the graphics, why did adding an extra 0.5GB also changed in windows?
Interesting issue...did you try to update your BIOS? Have you also updated your chipset?
 

My Computer

Computer Manufacturer/Model Number
Compal JFT02 (Custom Build Laptop)
OS
Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64
CPU
Intel Core 2 Duo T9300 2.5 GHz
Motherboard
JFT02
Memory
4GB Kingston DDR2-800
Graphics Card(s)
NVIDIA Geforce 8600M GT (512MB Model)
Sound Card
Realtek HD Audio
Monitor(s) Displays
WUXGA Standard Laptop Display
Screen Resolution
1680*1050
Hard Drives
Toshiba 320GB 5400RPM Laptop HD
PSU
Standard Laptop Power Supply
Case
Standard Laptop Case
Cooling
Standard Laptop Cooling
Keyboard
Standard Laptop 105 Key-Keyboard
Mouse
Synaptics Touchpad
Internet Speed
Verizion Online DSL 3360/864 kbs (dl/up)
As weird as this sounds I'm not even sure if your motherboard is capable for Win7.
Have you read or checked out if your system was Win7 compatible?
No drivers for any Vista or Win7.
Last BIOS update 2006?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Windows 10 Pro
CPU
Intel i5
Motherboard
I have a fatherboard
Memory
I'm old and lost a few chips
Graphics Card(s)
Yup
Sound Card
Yup
Monitor(s) Displays
Samsung 32" UHD
Screen Resolution
3840 x 2160
Hard Drives
Samsung 860 EVO drives
PSU
450 Watt and some fans that blow
Case
Small tower
Cooling
Yes I am cool. lol
Keyboard
Who needs a keyboard?
Mouse
Logitech Laser G7 wireless
Internet Speed
Zippy fast UP and DOWN
Antivirus
I got a shot
Browser
The new Improved EDGE 2020
As weird as this sounds I'm not even sure if your motherboard is capable for Win7.
Have you read or checked out if your system was Win7 compatible?
No drivers for any Vista or Win7.
Last BIOS update 2006?

Like I said, besides the memory issue, EVERYTHING works great. I have all the drivers that I need (nothing is missing).
The only thing is that the BIOS didn't upgrade, but they work fine.

Oh, and windows 7 runs fast!!! Just no aero (no good graphics).

So what else? I think we are starting to get creative.

And once again, thanks for all the help!
 

My Computer

OS
Window 7 Ultra 32 bit
CPU
Intel Pentium D 820 2.80GHz
Motherboard
Gigabyte 8VM800PMD-775
Memory
2GB (but Win7 reads as 1)
Graphics Card(s)
Onboard
Sound Card
Onboard
Monitor(s) Displays
CRT
Screen Resolution
1024x768
Hard Drives
Cavalier Green 500GB by WD
Internet Speed
7Mb down and 700Kb up.
This sounds like a dead stick of ram.... when you replaced one with a 500mb stick it showed it correctly... can you get a different stick to test it with??
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
This sounds like a dead stick of ram.... when you replaced one with a 500mb stick it showed it correctly... can you get a different stick to test it with??
to follow up with Tom...can you boot with only the .5GB(or 1GB I don't remember) stick of RAM you have (remove the 1GB)

Also insert this stick of RAM in the slot you AREN'T using...

This will hopefully prove/dissprove a dead stick of RAM/bad slot on the motherboard
 

My Computer

Computer Manufacturer/Model Number
Compal JFT02 (Custom Build Laptop)
OS
Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64
CPU
Intel Core 2 Duo T9300 2.5 GHz
Motherboard
JFT02
Memory
4GB Kingston DDR2-800
Graphics Card(s)
NVIDIA Geforce 8600M GT (512MB Model)
Sound Card
Realtek HD Audio
Monitor(s) Displays
WUXGA Standard Laptop Display
Screen Resolution
1680*1050
Hard Drives
Toshiba 320GB 5400RPM Laptop HD
PSU
Standard Laptop Power Supply
Case
Standard Laptop Case
Cooling
Standard Laptop Cooling
Keyboard
Standard Laptop 105 Key-Keyboard
Mouse
Synaptics Touchpad
Internet Speed
Verizion Online DSL 3360/864 kbs (dl/up)
This sounds like a dead stick of ram.... when you replaced one with a 500mb stick it showed it correctly... can you get a different stick to test it with??
to follow up with Tom...can you boot with only the .5GB(or 1GB I don't remember) stick of RAM you have (remove the 1GB)

Also insert this stick of RAM in the slot you AREN'T using...

This will hopefully prove/dissprove a dead stick of RAM/bad slot on the motherboard

ok.. I can't boot with only 0.5, since windows 7 requires at least 1GB.

And before I added the 0.5, I changed the slots of the 2GB stick. So now the 0.5 is where the 2 GB used to be, and the 2 GB is where there was nothing b4. So by that we know that the actual slots are working well.

Did I mention CPU-Z still reads 2GB? not that it changes anything.

I think the only test I can do is just replace the 2GB with a different one and see if that 1 is read as 2 or 1. But right now, I don't have any other memory stick, so I can't do it.

Can it be that the memory stick is half dead? It has a lifetime warrenty... Sounds fishy that it broke after only 18 months of use.
 

My Computer

OS
Window 7 Ultra 32 bit
CPU
Intel Pentium D 820 2.80GHz
Motherboard
Gigabyte 8VM800PMD-775
Memory
2GB (but Win7 reads as 1)
Graphics Card(s)
Onboard
Sound Card
Onboard
Monitor(s) Displays
CRT
Screen Resolution
1024x768
Hard Drives
Cavalier Green 500GB by WD
Internet Speed
7Mb down and 700Kb up.
This sounds like a dead stick of ram.... when you replaced one with a 500mb stick it showed it correctly... can you get a different stick to test it with??
to follow up with Tom...can you boot with only the .5GB(or 1GB I don't remember) stick of RAM you have (remove the 1GB)

Also insert this stick of RAM in the slot you AREN'T using...

This will hopefully prove/dissprove a dead stick of RAM/bad slot on the motherboard

ok.. I can't boot with only 0.5, since windows 7 requires at least 1GB.

And before I added the 0.5, I changed the slots of the 2GB stick. So now the 0.5 is where the 2 GB used to be, and the 2 GB is where there was nothing b4. So by that we know that the actual slots are working well.

Did I mention CPU-Z still reads 2GB? not that it changes anything.

I think the only test I can do is just replace the 2GB with a different one and see if that 1 is read as 2 or 1. But right now, I don't have any other memory stick, so I can't do it.

Can it be that the memory stick is half dead? It has a lifetime warrenty... Sounds fishy that it broke after only 18 months of use.
Windows 7 has been booted on machines at 120MB RAM...I am running x64 in my laptop and booted at 256MB with no issue...so please just give it a shot so we can eliminate candidates for problems
 

My Computer

Computer Manufacturer/Model Number
Compal JFT02 (Custom Build Laptop)
OS
Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64
CPU
Intel Core 2 Duo T9300 2.5 GHz
Motherboard
JFT02
Memory
4GB Kingston DDR2-800
Graphics Card(s)
NVIDIA Geforce 8600M GT (512MB Model)
Sound Card
Realtek HD Audio
Monitor(s) Displays
WUXGA Standard Laptop Display
Screen Resolution
1680*1050
Hard Drives
Toshiba 320GB 5400RPM Laptop HD
PSU
Standard Laptop Power Supply
Case
Standard Laptop Case
Cooling
Standard Laptop Cooling
Keyboard
Standard Laptop 105 Key-Keyboard
Mouse
Synaptics Touchpad
Internet Speed
Verizion Online DSL 3360/864 kbs (dl/up)
have you run memtest86 to see if there are any errors?? You should run this test for several hours...
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
to follow up with Tom...can you boot with only the .5GB(or 1GB I don't remember) stick of RAM you have (remove the 1GB)

Also insert this stick of RAM in the slot you AREN'T using...

This will hopefully prove/dissprove a dead stick of RAM/bad slot on the motherboard

ok.. I can't boot with only 0.5, since windows 7 requires at least 1GB.

And before I added the 0.5, I changed the slots of the 2GB stick. So now the 0.5 is where the 2 GB used to be, and the 2 GB is where there was nothing b4. So by that we know that the actual slots are working well.

Did I mention CPU-Z still reads 2GB? not that it changes anything.

I think the only test I can do is just replace the 2GB with a different one and see if that 1 is read as 2 or 1. But right now, I don't have any other memory stick, so I can't do it.

Can it be that the memory stick is half dead? It has a lifetime warrenty... Sounds fishy that it broke after only 18 months of use.
Windows 7 has been booted on machines at 120MB RAM...I am running x64 in my laptop and booted at 256MB with no issue...so please just give it a shot so we can eliminate candidates for problems

Ok, I'll do it if it helps, but I don't see how this can help to see anything since I Switched between the memory sticks already. So can u explain how it will help?
 

My Computer

OS
Window 7 Ultra 32 bit
CPU
Intel Pentium D 820 2.80GHz
Motherboard
Gigabyte 8VM800PMD-775
Memory
2GB (but Win7 reads as 1)
Graphics Card(s)
Onboard
Sound Card
Onboard
Monitor(s) Displays
CRT
Screen Resolution
1024x768
Hard Drives
Cavalier Green 500GB by WD
Internet Speed
7Mb down and 700Kb up.
ok.. I can't boot with only 0.5, since windows 7 requires at least 1GB.

And before I added the 0.5, I changed the slots of the 2GB stick. So now the 0.5 is where the 2 GB used to be, and the 2 GB is where there was nothing b4. So by that we know that the actual slots are working well.

Did I mention CPU-Z still reads 2GB? not that it changes anything.

I think the only test I can do is just replace the 2GB with a different one and see if that 1 is read as 2 or 1. But right now, I don't have any other memory stick, so I can't do it.

Can it be that the memory stick is half dead? It has a lifetime warrenty... Sounds fishy that it broke after only 18 months of use.
Windows 7 has been booted on machines at 120MB RAM...I am running x64 in my laptop and booted at 256MB with no issue...so please just give it a shot so we can eliminate candidates for problems

Ok, I'll do it if it helps, but I don't see how this can help to see anything since I Switched between the memory sticks already. So can u explain how it will help?
You just mentioned that you can't boot with only .5 which would imply that booting with only the .5 hasn't been tested yet
 

My Computer

Computer Manufacturer/Model Number
Compal JFT02 (Custom Build Laptop)
OS
Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64
CPU
Intel Core 2 Duo T9300 2.5 GHz
Motherboard
JFT02
Memory
4GB Kingston DDR2-800
Graphics Card(s)
NVIDIA Geforce 8600M GT (512MB Model)
Sound Card
Realtek HD Audio
Monitor(s) Displays
WUXGA Standard Laptop Display
Screen Resolution
1680*1050
Hard Drives
Toshiba 320GB 5400RPM Laptop HD
PSU
Standard Laptop Power Supply
Case
Standard Laptop Case
Cooling
Standard Laptop Cooling
Keyboard
Standard Laptop 105 Key-Keyboard
Mouse
Synaptics Touchpad
Internet Speed
Verizion Online DSL 3360/864 kbs (dl/up)
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