windows 7 does not update

[brijdec]

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-PJW6W-9GK29-TMPWP
Windows Product Key Hash: s96ZjOX/L18svs5JSfzs8eCl/m0=
Windows Product ID: 00426-OEM-8992662-00537
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {2E1CA0AE-4A71-4526-9928-3B167CE002A6}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_ldr.170913-0600
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Opera\launcher.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{2E1CA0AE-4A71-4526-9928-3B167CE002A6}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-TMPWP</PKey><PID>00426-OEM-8992662-00537</PID><PIDType>2</PIDType><SID>S-1-5-21-369381252-1509751420-4205394768</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>6474V1R</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>7UET94WW (3.24 )</Version><SMBIOSVersion major="2" minor="4"/><Date>20121017000000.000000+000</Date></BIOS><HWID>4CF23A07018400F8</HWID><UserLCID>0413</UserLCID><SystemLCID>0413</SystemLCID><TimeZone>West-Europa (standaardtijd)(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-7X   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Versie van Software Licensing-service: 6.1.7601.17514

Naam: Windows(R) 7, Ultimate edition
Beschrijving: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activerings-id: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Toepassings-id55c92734-d682-4d71-983e-d6ec3f16059f
Uitgebreide PID: 00426-00178-926-600537-02-1043-7600.0000-0882014
Installatie-id000631046562656311354911076492813422325866188110489756
URL van processorcertificaat: http://go.microsoft.com/fwlink/?LinkID=88338
URL van computercertificaat: http://go.microsoft.com/fwlink/?LinkID=88339
URL van gebruikte licentie: http://go.microsoft.com/fwlink/?LinkID=88341
URL van productcodecertificaat: http://go.microsoft.com/fwlink/?LinkID=88340
Gedeeltelijke productcode: TMPWP
Licentiestatus: licentie
Resterend aantal nieuwe Windows-activeringen: 4
Vertrouwde tijd: 29-4-2018 17:57:23

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAEAAQABAAIAAAABAAAAAwABAAEAeqhwhANB5CyuzMD2ZD9wtsRC3mgQ7kbK

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			LENOVO		TP-7U   
  FACP			LENOVO		TP-7U   
  HPET			LENOVO		TP-7U   
  BOOT			LENOVO		TP-7U   
  MCFG			LENOVO		TP-7U   
  SSDT			LENOVO		TP-7U   
  ECDT			LENOVO		TP-7U   
  SLIC			LENOVO		TP-7X   
  ASF!			LENOVO		TP-7U   
  SSDT			LENOVO		TP-7U   
  TCPA					
  SSDT			LENOVO		TP-7U   
  SSDT			LENOVO		TP-7U   
  SSDT			LENOVO		TP-7U

Hi, i have tried all recommandations from already posted but i keep getting this error when trying to update windows 7. It returns unknown error code 8007065E.
I have run the the System Update Readiness Tool and 3x the SFC Scan. See attached log file.

i kndly ask to get assistence

 

[torchwood]

Hi brijdec,

Try using the product key from the COA sticker, (might be in the battery compartment)

sfc report is showing corrupt entries for a faulty install, i would suggest you also perform a Repair install.


Roy

 

[Paul Black]

Hi brijdec, welcome to Seven Forums,

That is good advice from torchwood.

This link will help you with a Repair Install: How to Do a Repair Install to Fix Windows 7

If you can't find your Product Key, these will find it for you:

Belarc Advisor: Recover Product Key
ProduKey: Recover Lost Windows Product Key

I hope this helps!