Windows 7 freeze during startup

[flat1984]

Hi,
my Windows 7 Professional 64 Bit crashes during startup (freezes showing the windows logo).

This is the error description:

Problemsignatur:
  Problemereignisname:    BlueScreen
  Betriebsystemversion:    6.1.7600.2.0.0.256.48
  Gebietsschema-ID:    1031

Zusatzinformationen zum Problem:
  BCCode:    124
  BCP1:    0000000000000000
  BCP2:    FFFFFA80061768F8
  BCP3:    0000000000000000
  BCP4:    0000000000000000
  OS Version:    6_1_7600
  Service Pack:    0_0
  Product:    256_1

The safe mode still works.

The System log reports an Error: "Kernel-Power", ID 41.

I reset my BIOS to default config, checked my RAM, nothing changed.

It'd be great if someone could analyze the attached dump!

 

[Capt.Jack Sparrow]

Hi,
my Windows 7 Professional 64 Bit crashes during startup (freezes showing the windows logo).

This is the error description:

Problemsignatur:
  Problemereignisname:    BlueScreen
  Betriebsystemversion:    6.1.7600.2.0.0.256.48
  Gebietsschema-ID:    1031
 
Zusatzinformationen zum Problem:
  BCCode:    124
  BCP1:    0000000000000000
  BCP2:    FFFFFA80061768F8
  BCP3:    0000000000000000
  BCP4:    0000000000000000
  OS Version:    6_1_7600
  Service Pack:    0_0
  Product:    256_1

The safe mode still works.

The System log reports an Error: "Kernel-Power", ID 41.

I reset my BIOS to default config, checked my RAM, nothing changed.

It'd be great if someone could analyze the attached dump!

Hello Welcome to SF,

Its some hardware component that has caused the problem. Follow this link it should help

http://www.sevenforums.com/crash-lockup-debug-how/35349-2-int-stop-0x124-what-means-what-try.html

[B][COLOR=red]WHEA_UNCORRECTABLE_ERROR (124)
[/COLOR][/B]A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800640d8f8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
------------------

BUGCHECK_STR:  [B][COLOR=red]0x124_GenuineIntel[/COLOR][/B]
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
CURRENT_IRQL:  0
STACK_TEXT:  
fffff880`01fae6f0 fffff800`0250aa89 : fffffa80`0640d8d0 fffffa80`05237680 00000000`00000008 00000000`00000001 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`01faec10 fffff800`023ec547 : fffffa80`0640d8d0 fffff800`024655f8 fffffa80`05237680 00000002`00000005 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`01faec40 fffff800`02354b95 : fffff800`024c7360 fffffa80`0664c888 fffffa80`0664c880 fffffa80`05237680 : nt!WheapProcessWorkQueueItem+0x57
fffff880`01faec80 fffff800`022cf161 : fffff880`01249e00 fffff800`02354b70 fffffa80`05237680 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`01faecb0 fffff800`02565166 : 023097bf`0f000044 fffffa80`05237680 00000000`00000080 fffffa80`05188b30 : nt!ExpWorkerThread+0x111
fffff880`01faed40 fffff800`022a0486 : fffff880`01e5d180 fffffa80`05237680 fffff880`01e67fc0 0fd03b41`01518d44 : nt!PspSystemThreadStartup+0x5a
fffff880`01faed80 00000000`00000000 : fffff880`01faf000 fffff880`01fa9000 fffff880`02356540 00000000`00000000 : nt!KxStartSystemThread+0x16

STACK_COMMAND:  kb
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME:[B][COLOR=red] hardware[/COLOR][/B]
IMAGE_NAME:  hardware
DEBUG_FLR_IMAGE_TIMESTAMP:  0
FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS_PRV

Hope this helps,
Captain

 

[flat1984]

Thx a lot,
I'll try to figure out the defect hardware step-by-step