Windows 7 Freeze

dfs4

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I have reinstalled windows 7 for probably 5 times in the last few months and every time it is because windows 7 freezes at start up or randomly and I can't do anything except turn off the laptop and do a fresh re-install.


I thought it was firefox or comodo firewall but I am not sure. It could be some display driver glitch or incompatibility but every time I download and install the latest video drivers from dell's website.


I have this dell laptop since 2014 but it is in good condition. But is it too old or something because I haven't had this problem but since the firefox quantum started and I am suspecting comodo firewall too but not sure. This is a super annoying problem and does anyone know how to know for sure what causes it?


Btw every time I go to safe mood with networking or without to save some files and then sometimes even safe mood the windows freezes. An annoying problem. So does anyone know how to know for sure what causes it if it happens again since I just reinstalled windows 7 a couple days ago.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Inspiron
OS
Microsoft Windows 7 Home Premium 32-bit 7600 Multiprocessor Free
CPU
Intel(R) Core(TM) i3-4030U CPU @ 1.90GHz
Motherboard
Dell Inc. 0CG89M
Memory
4.00 GB
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
High Definition Audio Device
Sounds like there is a problem with your hard disk. Perhaps you can replace the HDD or run CHKDSK c: /f to see if windows can detect any faults. However clean install to a new HDD is a good idea.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 x64, Vista x64, 8.1 smartphone
CPU
Intel E8400 65W 64-bit
Motherboard
Gigabyte EP45-UD3LR
Memory
DDR2 2 x 2GB, 1GB x 2
Graphics Card(s)
XFX Radeon HD5750
Sound Card
AMD High Definition Audio; Realtek High Definition Audio
Monitor(s) Displays
iiyama prolite X2377HDS
Screen Resolution
1920 x 1080
Hard Drives
500GB 7200 rpm Seagate ST3500413AS 16MB, 500GB 5400 rpm Toshiba MQ02ABF050H 32MB, 200GB 7200 rpm Seagate ST3200820AS 8MB, 2TB 7200 rpm Western Digital WD20EZRX 64MB
PSU
Enermax Liberty Modular
Case
Antec P193 Midi Tower
Keyboard
Mionix ZIBAL 60
Mouse
Razer USB 2.0 Diamondback Mouse or Huion Graphics Tablet
Browser
Internet Explorer, Lunascape, Firefox, Opera, Avast Safezone
Hi dfs4,

I have reinstalled windows 7 for probably 5 times in the last few months and every time it is because windows 7 freezes at start up or randomly and I can't do anything except turn off the laptop and do a fresh re-install.

Some questions!

[1] What media did you use to install Win 7 [DVD, USB or Recovery Partition - Reset to Factory]?
[2] This may sound like a silly question, but does the clock and date show the correct time and date?
[3] Have you checked if it is something getting loaded at startup [msconfig => Startup tab] that is causing the problem?
[4] Have you tried running Startup Repair from the media used in [1].
[5] Have you tried running chkdsk - Check Disk?
[6] Have you tried running SFC - System File Checker?
[7] Are there any yellow triangles in Device Manager [Start => Control Panel => Device Manager => Expand ALL nodes]?

I thought it was firefox or comodo firewall but I am not sure. It could be some display driver glitch or incompatibility but every time I download and install the latest video drivers from dell's website.

See number [7] above!

I have this dell laptop since 2014 but it is in good condition. But is it too old or something because I haven't had this problem but since the firefox quantum started and I am suspecting comodo firewall too but not sure. This is a super annoying problem and does anyone know how to know for sure what causes it?

Was the OS running OK before you installed them though?

BTW every time I go to safe mood with networking or without to save some files and then sometimes even safe mood the windows freezes. An annoying problem. So does anyone know how to know for sure what causes it if it happens again since I just reinstalled windows 7 a couple days ago.

See number [4] above!

I hope this helps!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Fujitsu LIFEBOOK
OS
Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
CPU
Intel(R) Pentium(R) CPU P6200 @ 2.13GHz
Motherboard
FUJITSU FJNBB06
Memory
4.00 GB
Graphics Card(s)
Intel(R) Graphics Media Accelerator HD
Sound Card
[1] Realtek High Definition Audio [2] Intel(R) Display Audio
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
TOSHIBA MK5076GSX
Antivirus
AVG FREE
Hi dfs4,

Update System Specifications

Please update your system specifications in your UserCP => Edit System Spec setup. It will help us to help you!

This SevenForums tutorial [Published by Brink and written by CyberZeus] makes this task very easy and quick to do. Click here => System Info - See Your System Specs.

Thanks.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Fujitsu LIFEBOOK
OS
Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
CPU
Intel(R) Pentium(R) CPU P6200 @ 2.13GHz
Motherboard
FUJITSU FJNBB06
Memory
4.00 GB
Graphics Card(s)
Intel(R) Graphics Media Accelerator HD
Sound Card
[1] Realtek High Definition Audio [2] Intel(R) Display Audio
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
TOSHIBA MK5076GSX
Antivirus
AVG FREE
Hi dfs4,



Some questions!

[1] What media did you use to install Win 7 [DVD, USB or Recovery Partition - Reset to Factory]?
[2] This may sound like a silly question, but does the clock and date show the correct time and date?
[3] Have you checked if it is something getting loaded at startup [msconfig => Startup tab] that is causing the problem?
[4] Have you tried running Startup Repair from the media used in [1].
[5] Have you tried running chkdsk - Check Disk?
[6] Have you tried running SFC - System File Checker?
[7] Are there any yellow triangles in Device Manager [Start => Control Panel => Device Manager => Expand ALL nodes]?



See number [7] above!



Was the OS running OK before you installed them though?



See number [4] above!

I hope this helps!




1 - I used DVD drive to install.


2 - Yes the clock shows the correct date and time.


3 - I went to safe mode the last time and disabled everything in msconfig and start up. Didn't fix the problem.


4 - I tried startup repair from the windows dvd not last time, the time before that and I don't think it solved anything.


5 - I haven't done chkdsk and I am gonna try it just now even though I just reinstalled and there has been no freeze ups but I am gonna try it to see it if finds anything.


6 - I tried SFC I think and it didn't help anything.


7 -
r3lDMSJ.jpg





Also everything was running smooth but firefox quantum came and then these freeze ups started happening. I am not totally sure if it is firefox. Could be comodo firewall too. And I haven't installed comodo this time. But I like comodo firewall cuz I like its security and instead I am stuck with windows firewall now.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Inspiron
OS
Microsoft Windows 7 Home Premium 32-bit 7600 Multiprocessor Free
CPU
Intel(R) Core(TM) i3-4030U CPU @ 1.90GHz
Motherboard
Dell Inc. 0CG89M
Memory
4.00 GB
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
High Definition Audio Device
Hi dfs4,

5 - I haven't done chkdsk and I am gonna try it just now even though I just reinstalled and there has been no freeze ups but I am gonna try it to see it if finds anything.

So are you saying that your computer is running smoothly now without Comodo installed?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Fujitsu LIFEBOOK
OS
Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
CPU
Intel(R) Pentium(R) CPU P6200 @ 2.13GHz
Motherboard
FUJITSU FJNBB06
Memory
4.00 GB
Graphics Card(s)
Intel(R) Graphics Media Accelerator HD
Sound Card
[1] Realtek High Definition Audio [2] Intel(R) Display Audio
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
TOSHIBA MK5076GSX
Antivirus
AVG FREE
It's very important that you do a check disk
Open a CMD window as admin and type chkdsk c: /f
It will say that the disk is in use and if you want to schedule to next boot = Yes

Another thing is the missing drivers. You must find and install all those with a yellow mark, specially:
- PCI simple communications controller.
- SM bus controller.
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
Hi dfs4,



So are you saying that your computer is running smoothly now without Comodo installed?




Not really. I installed comodo every time I reinstalled windows 7 except this time and it would run smoothly for a month or so and then start freezing up. So only a few days running smoothly without comodo is not telling much but I am gonna run the chkdsk and see, other than that not sure.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Inspiron
OS
Microsoft Windows 7 Home Premium 32-bit 7600 Multiprocessor Free
CPU
Intel(R) Core(TM) i3-4030U CPU @ 1.90GHz
Motherboard
Dell Inc. 0CG89M
Memory
4.00 GB
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
High Definition Audio Device
Oh one thing more. When I would start into safe mode and disable everything from msconfig the comodo firewall still would start up and show in tray. So that was weird. But even in safe mode it would freeze up or I would uninstall comodo in safe mode but it would start up again in normal mode. There was some messed up weird stuff going on. But not sure cuz I can't remember 100% correctly. All I did was save the files to another partition and then do a reinstall from dvd.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Inspiron
OS
Microsoft Windows 7 Home Premium 32-bit 7600 Multiprocessor Free
CPU
Intel(R) Core(TM) i3-4030U CPU @ 1.90GHz
Motherboard
Dell Inc. 0CG89M
Memory
4.00 GB
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
High Definition Audio Device
Hi dfs4,

Oh one thing more. When I would start into safe mode and disable everything from msconfig the comodo firewall still would start up and show in tray. So that was weird.

That is probably because there is a setting in Comodo that is ticked that says Run at Startup!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Fujitsu LIFEBOOK
OS
Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
CPU
Intel(R) Pentium(R) CPU P6200 @ 2.13GHz
Motherboard
FUJITSU FJNBB06
Memory
4.00 GB
Graphics Card(s)
Intel(R) Graphics Media Accelerator HD
Sound Card
[1] Realtek High Definition Audio [2] Intel(R) Display Audio
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
TOSHIBA MK5076GSX
Antivirus
AVG FREE
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