Windows 7 Freezes During Boot

[MattMJB0188]

Hi everyone. I had this problem running the release candiate. Yesterday I installed the rtm and it installed fine. I did a clean install and today I turned it on and when the windows logo is doing its animation it will just freeze and not move forward. It did this on the rc and I was unable to resolve this. I believe its a driver issue. Perhaps with my video card. I didn't have drivers installed for the intel chipset software and have installed them now. I'll try and describe the problem the best wa I can. I turn on my pc then I see the new windows 7 animation and then it will just freeze not move on to the new blue logon screen where I enter my password. It doesn't always do this but there is a problem.

 

[MattMJB0188]

Since I'm on my blackberry I can't edit my post. My system specs: Intel Core 2 Duo @ 2.33 ghz, 3 gb of ram. Nvidia 8400 gs. My computer is an HP Elite M9000t

 

[zigzag3143]

Since I'm on my blackberry I can't edit my post. My system specs: Intel Core 2 Duo @ 2.33 ghz, 3 gb of ram. Nvidia 8400 gs. My computer is an HP Elite M9000t

Matt

You can help isolate if it is a video driver issue by rebooting in safe mode. If it is ok in safe its pointing more towards a video driver. When you get back to the computer find out what driver version you are running.

Also to be sure the driver is installed and working properly go into device manager (type device manager in search) and go to the display tab. You device should be listed and shouldn't have a yellow triangle on it. Also check for "unknown" devices elsewhere

Let us know the results


Ken

 

[MattMJB0188]

I had the latest video driver installed but rolled the driver back this morning. I believe its the base windows 7 driver says wddm I think next to itm. I have no unknown devices listed in device manager as I already checked for that. This is not the original graphics card that came with my system. I had an original nvidia 8400 graphics card but it had to be replaced and now its an asus 8400 graphics card but its still nvidia. Before I rolled back the driver I went to nvidia and had them detect the driver.

OK I'm back on my Computer and the video driver is: NVIDIA GeForce 8400 (Microsoft Corporation WDDM v1.1)

Version: 8.15.11.8593
Drvier Date: 5/14/2009

 

[MattMJB0188]

Hopefully someone can help me. I went into Reliability Monitor and see a critical error saying... windows failed to start because of missing system files. I know that's no true as I did a clean install yesterday. It also says "A recent driver installation or upgrade might have prevented Windows from starting."

Thanks to anyone who can help.

 

[MattMJB0188]

Any luck anyone? It did twice today. I think its USB related possibly.

 

[Tews]

If its a system file that is borked, enter scannow/sfc into a command prompt to locate and repair your system files.

 

[MattMJB0188]

Is this a common problem? I notice that windows doesn't always shut down too. It will hang.

 

[MattMJB0188]

If its a system file that is borked, enter scannow/sfc into a command prompt to locate and repair your system files.

Well I was unable to do this, didn't work in command prompt. I think you guys are stumped on this. Its obviously some hardware on my computer because this is NOT A windows 7 issue.

 

[chuckr]

If its a system file that is borked, enter scannow/sfc into a command prompt to locate and repair your system files.

Well I was unable to do this, didn't work in command prompt. I think you guys are stumped on this. Its obviously some hardware on my computer because this is NOT A windows 7 issue.

Try:

sfc /scannow

into the cmd prompt.

 

[MattMJB0188]

Well I tried that and it said it didn't find any errors. I notice its only doing it when I turn the PC off at nite and turn it back on in the morning its fine. The boot screen is completely froze, the windows logo looks like a picture as nothing is moving.

 

[wallyinnc]

Matt, have you tried safe mode as Ken suggested?

 

[MattMJB0188]

Matt, have you tried safe mode as Ken suggested?

I have and its fine in safe mode, only seems to happen every morning. Windows cannot seem to FIND a problem however I think its a usb device.

 

[Snufffed]

If it is a USB Device. then unplug the device.
Also in you first post he said:I didn't have drivers installed for the intel chipset software and have installed them now. That seem highly strange.
also in another post you say you rolled back from the Win7 default drivers.
that is what (WDDM) drivers are.

PS: your mobo is not win7 compatible. that might be the reason you have had MAJOR PROBLEMS... I'd work at finding Win 7 DRIVERS for you mobo first.

Seems to me you borked your own system. but
1. No driver installed.
2. rolling back to a lower version of some driver.
3. how long does it take for the SHUTDOWN.
4. what type of HDDs are they.

 

[MattMJB0188]

If it is a USB Device. then unplug the device.
Also in you first post he said:I didn't have drivers installed for the intel chipset software and have installed them now. That seem highly strange.
also in another post you say you rolled back from the Win7 default drivers.
that is what (WDDM) drivers are.

PS: your mobo is not win7 compatible. that might be the reason you have had MAJOR PROBLEMS... I'd work at finding Win 7 DRIVERS for you mobo first.

Seems to me you borked your own system. but
1. No driver installed.
2. rolling back to a lower version of some driver.
3. how long does it take for the SHUTDOWN.
4. what type of HDDs are they.

First off I love your terminology. Secondly I did not 'borke' my computer. All my drivers are up to date as of now but weren't when I originally made this thread. I figured since some of them weren't up to date that maybe thats why the boot screen is crashing. Maybe the drivers weren't windows 7 compatible. The video card is now up to date but I was originally using the WDDM driver for it. Now what seems 'highly strange'? That my Intel Chipset Software wasn't up to date, well apparently not according to Driver Max.

Shutdown when it works properly takes about 10 seconds.
My hard drives are both Sata 5400 RPM hard drives.

 

[MattMJB0188]

According to the reliability viewer it now says windows failed to start because of a problem with the hard drive.

 

[wallyinnc]

Matt, if it works well with safe mode, it points to a driver issue. Try disabling in your BIOS (is it up to date?) devices that are not essential for booting (LAN card, USB, audio card, for example) and see if it goes away. Then enable them one at a time to see whcih one is causing the problem.

I saw you have onboard video. It might be worth trying boot without your GeForce 8400, using just onboard, to see if the problem persists

Regarding Intel chipset, I would not rely on the search programs, check at the Intel site: Intel® G33 Express Chipset - Intel® G33 Express Chipset support

As your problem is only at boot, you could try running sfc /Scanboot. This will scan all protected system files every time you start your computer. You should revert it back to default settings later using sfc /Revert (details here: Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe))

Do you turn it off during the day or use standby or hibernate? I wonder if there is anything different in the morning (besides it being cooler, but that is usually a good thing). Having said that, what about your memory? Have you tested it (I suggest Memtest86: www.memtest.com
Let us know

 

[MattMJB0188]

I ran the scan boot and it didn't find any errors. Its happening every single morning now. definetely could be the hard drive. My bios are not up to date as I tried but hp wouldn't install them without windows vista. I'm about to take it to the repair shop.

 

[wallyinnc]

Matt, why don't you try to install 7 on your other HD and see if you get the same problem when booting from it? I agree that hardware is a good candidate for this, given the morning only behavior. If it is like me, it simply refuses to work in the morning...
I would still check the memory before starting to take everything apart.
Actually, we have forgotten something even more simple: chkdsk.
And if you think it is the HD, I suggest you backup important stuff before running chkdsk. Actually asap, since it can go belly up at any moment if it is the culprit
Good luck and let us know

 

[MattMJB0188]

Matt, why don't you try to install 7 on your other HD and see if you get the same problem when booting from it? I agree that hardware is a good candidate for this, given the morning only behavior. If it is like me, it simply refuses to work in the morning...
I would still check the memory before starting to take everything apart.
Actually, we have forgotten something even more simple: chkdsk.
And if you think it is the HD, I suggest you backup important stuff before running chkdsk. Actually asap, since it can go belly up at any moment if it is the culprit
Good luck and let us know

Well in May I had a second hard drive put in. He made that one the larger one my default hard drive. How do I make the other one my default hard drive? Of course my data is all backed up. I have checked the hard disk for errors. NO errors are found.