windows 7 freezing

[gordie]

I have a friend that has a dual core acer desktop running 3 gigs of ram and 64 bit Windows 7 home premium and she telling that it freezes sometimes it will automatically restart or just freeze any suggestions I tried googling but haven't found the answer to the problem

 

[ICIT2LOL]

Hello gordie mate try running these on the offending machine for starters in safe mode (power off then power on while tapping F8)
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
http://www.sevenforums.com/tutorials/433-disk-check.html < if necessary include the /f and /r in the command line as per Option2

 

[gregrocker]

Work through these Troubleshooting Steps for Windows 7 which almost always uncover this problem's cause.

 

[ICIT2LOL]

Thanks Greg - my next port of call if those scans did nothing