Windows 7 HD display problems

Pungdinho

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Cape Town
I've got a 9600GT and a Philips 244E 24" HD LCD display. I'm running on a Windows 7 x64bit OS. The display works fine when I use the analog input, but when I try using the HD cable, it only allows me to use a display resolution of 1280x720 and lower whereas with the analog connection i am able to utilize the full 1920x1080 capability of the display. I don't understand where the problem is. I really want to experience the best visual pleasure that my hardware is capable of. I've tried downloading the Nvidia drivers from the Nvidia homepage but it doesn't seem to have an effect. I've browsed through a few forums and most of them revolve around audio and the few that dwell on the topic of HD display problems claim that the problem lies with the Windows 7 OS, I'm really hoping that's not the case though. Any suggestions as to where the problem may and as to how i may fix it?
 
Last edited:

My Computer

OS
Windows 7 x64
Memory
2GB DDR2 800MHz
Graphics Card(s)
Gigabyte 9600GT
Monitor(s) Displays
Samsung 244E
PSU
700W
You might want to check in the monitor settings and sure that it is not set to a 4:3 screen size instead of 16:9 or 16:10
 

My Computer

OS
window's 7
CPU
core 2 quad
Motherboard
gigabyte
Memory
2gb corsair
Graphics Card(s)
ati hd4850
Monitor(s) Displays
lg
Screen Resolution
1600 X 900
Case
power logic
Other Info
none of the spec above is accurate
Thanks for the reply but I really can't seem to find that option, neither on the monitor settings nor in the control panel of the pc.. Any clue as to where I can find it? Any other suggestions as to where the problem may lie?
 

My Computer

OS
Windows 7 x64
Memory
2GB DDR2 800MHz
Graphics Card(s)
Gigabyte 9600GT
Monitor(s) Displays
Samsung 244E
PSU
700W
Wait, I mislook you are using Nvdia. Try accessing NVDIA control panel and go to display,change screen resolution. Check if you resolution available in there. If it's not available,you can add your resolution .Just click on Add resolution
 

My Computer

OS
window's 7
CPU
core 2 quad
Motherboard
gigabyte
Memory
2gb corsair
Graphics Card(s)
ati hd4850
Monitor(s) Displays
lg
Screen Resolution
1600 X 900
Case
power logic
Other Info
none of the spec above is accurate
Just to clairfy something when you use the DVI out on your card or are you refering to HDMI out? Also make sure you have installed your LCd driver if it came with a disc. Philips is a rather daunting site to navigate.
Sometimes you need the driver to get use of all your resolutions. If you could link use to the support page it would help.
Also in Nview, in control panel you should seee all the options to change your resolutions.
One more thing in device manager is your LCD listed or is it listed as PNP? Thanks. Fabe kucing13 best me to the Nview i was searching Philips.
 

My Computer

Computer Manufacturer/Model Number
Self Built
OS
Windows 7 ultimate 64 bit / XP Home sp3
CPU
intel Core 2 Duo E8400 3.0ghz
Motherboard
Asus P5ND bios 1401
Memory
8 gigs 1066 OCZ Fata1ty
Graphics Card(s)
EVGA GTX 580 Call of Duty Black Ops Edition
Sound Card
Creative Soundblaster Audigy 2zs
Monitor(s) Displays
Asus 24in LCD's 2MS X2
Screen Resolution
1920x1080p @60Hz
Hard Drives
WD Caviar 500 Black/ WD Caviar 200 Blue
PSU
OCZ 700W GameXtreme
Case
NZXT Apollo
Cooling
Corsair H50 CPU/120mm x3 /60mm x2 /Corsair Dominator Ram
Keyboard
Logitech Bluetooth Wireless MX5000
Mouse
Logitech Bluetooth Wireless MX1000
Internet Speed
Download 19.83 Upload 0.97
Other Info
Logitech Z2300 Speakers/ Bose Noise Cancelling Headphones/Avermedia PCI-e Hybrid TV Bravo/Epson NX415 all in one/ 4 Port Powered USB Hub/ LG 10x Bluray Burner /TSST Corp DVDRW External
Wait, I mislook you are using Nvidia. Try accessing NVDIA control panel and go to display,change screen resolution. Check if you resolution available in there. If it's not available,you can add your resolution .Just click on Add resolution
I can't believe i didn't think of that! I have a new problem though. The last time I confronted this issue was about 2 months ago. I hadn't installed the NVIDIA drivers yet so I was running the system using the standard Windows 7 drivers. At that point, with the HDMI connection, I was only capable of the low resolutions as explained before, but now, when I try the HDMI connection, the monitor says no video input. The only thing I have change since then was installing newer graphics drivers which are now about a month old. I still have the installation file and I'm not sure if the drivers have anything to do with the problem, but I'm really open to any suggestions at this point in time. I apologize for the forgetting to point that out.
 

My Computer

OS
Windows 7 x64
Memory
2GB DDR2 800MHz
Graphics Card(s)
Gigabyte 9600GT
Monitor(s) Displays
Samsung 244E
PSU
700W
Just to clairfy something when you use the DVI out on your card or are you refering to HDMI out? Also make sure you have installed your LCd driver if it came with a disc. Philips is a rather daunting site to navigate.
Sometimes you need the driver to get use of all your resolutions. If you could link use to the support page it would help.
Also in Nview, in control panel you should seee all the options to change your resolutions.
One more thing in device manager is your LCD listed or is it listed as PNP? Thanks. Fabe kucing13 best me to the Nview i was searching Philips.
Forgive my ambiguity. Yes, I am referring to the HDMI out. I have installed all the drivers that came with the hardware and even tried searching for updated ones on the net, and as you mentioned, it was a mission. When you say i should link the support page, are you referring to the a link that I'd find in the manual? Before installing the Nvidia drivers, my system picked up the LCD as a non-PNP device, which is why, when the LCD hadn't made an effect, I tried searching for drivers on the net. As mentioned in my post before this, directed at kucing13, after installing the NVIDIA drivers, my system doesn't seem to pick up the device at all. I really have no clue as what to do, any help would be greatly appreciated
 

My Computer

OS
Windows 7 x64
Memory
2GB DDR2 800MHz
Graphics Card(s)
Gigabyte 9600GT
Monitor(s) Displays
Samsung 244E
PSU
700W
Wait, I mislook you are using Nvidia. Try accessing NVDIA control panel and go to display,change screen resolution. Check if you resolution available in there. If it's not available,you can add your resolution .Just click on Add resolution
I can't believe i didn't think of that! I have a new problem though. The last time I confronted this issue was about 2 months ago. I hadn't installed the NVIDIA drivers yet so I was running the system using the standard Windows 7 drivers. At that point, with the HDMI connection, I was only capable of the low resolutions as explained before, but now, when I try the HDMI connection, the monitor says no video input. The only thing I have change since then was installing newer graphics drivers which are now about a month old. I still have the installation file and I'm not sure if the drivers have anything to do with the problem, but I'm really open to any suggestions at this point in time. I apologize for the forgetting to point that out.

Has it ever worked with this connection, The HDMI? Have you tried a different cable?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
Unless you absolutely have to have audio through the speakers on the monitor, the easiest solution would be to use a DVI cable instead of HDMI. Both are digital and with the exception of audio over HDMI are the same spec-wise.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Me
OS
Win 7 Ultimate x64
CPU
FX-8350 @ 4.6 GHz so far
Motherboard
Asus M5A97 EVO
Memory
ADATA XPG V1 Series Black 8GB DDR3 1600
Graphics Card(s)
Sapphire R9 270x Dual-X
Sound Card
Xonar DGX w/ Corsair Vengence 1300
Monitor(s) Displays
Acer S232HL Abid
Screen Resolution
1920x1080
Hard Drives
120 GB OCZ Vertex 3
500 GB Seagate 7200.12
PSU
Antec Earthwatts 650W Green
Case
Antec Three Hundred
Cooling
Cooler Master 212 EVO
Keyboard
Logitech G510
Mouse
Logitech G500s
Internet Speed
35000/3000
Wait, I mislook you are using Nvidia. Try accessing NVDIA control panel and go to display,change screen resolution. Check if you resolution available in there. If it's not available,you can add your resolution .Just click on Add resolution
I can't believe i didn't think of that! I have a new problem though. The last time I confronted this issue was about 2 months ago. I hadn't installed the NVIDIA drivers yet so I was running the system using the standard Windows 7 drivers. At that point, with the HDMI connection, I was only capable of the low resolutions as explained before, but now, when I try the HDMI connection, the monitor says no video input. The only thing I have change since then was installing newer graphics drivers which are now about a month old. I still have the installation file and I'm not sure if the drivers have anything to do with the problem, but I'm really open to any suggestions at this point in time. I apologize for the forgetting to point that out.

Has it ever worked with this connection, The HDMI? Have you tried a different cable?
Not the way it should, or the way I expect it to. Before Installing any custom drivers, it picked up the LCD as a non-pnp when using the HDMI connection. So it worked but only at low resolutions, which was pretty pointless as the VGA was performing better than the HDMI. As mentioned before, the system picks it up as it should with the analog connection. I only have one HDMI cable. I opted for a 5m cable for convenience, don't know if that could be a problem. Doubt they'd design a cable without compensating for attenuation. Are u suggesting the fault could lie with the cable itself?
 

My Computer

OS
Windows 7 x64
Memory
2GB DDR2 800MHz
Graphics Card(s)
Gigabyte 9600GT
Monitor(s) Displays
Samsung 244E
PSU
700W
I can't believe i didn't think of that! I have a new problem though. The last time I confronted this issue was about 2 months ago. I hadn't installed the NVIDIA drivers yet so I was running the system using the standard Windows 7 drivers. At that point, with the HDMI connection, I was only capable of the low resolutions as explained before, but now, when I try the HDMI connection, the monitor says no video input. The only thing I have change since then was installing newer graphics drivers which are now about a month old. I still have the installation file and I'm not sure if the drivers have anything to do with the problem, but I'm really open to any suggestions at this point in time. I apologize for the forgetting to point that out.

Has it ever worked with this connection, The HDMI? Have you tried a different cable?
Not the way it should, or the way I expect it to. Before Installing any custom drivers, it picked up the LCD as a non-pnp when using the HDMI connection. So it worked but only at low resolutions, which was pretty pointless as the VGA was performing better than the HDMI. As mentioned before, the system picks it up as it should with the analog connection. I only have one HDMI cable. I opted for a 5m cable for convenience, don't know if that could be a problem. Doubt they'd design a cable without compensating for attenuation. Are u suggesting the fault could lie with the cable itself?

It could be, you won't know until you try but that sounds like where your problem begins from what I've understood so far. Did you see stormy's post above?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
Unless you absolutely have to have audio through the speakers on the monitor, the easiest solution would be to use a DVI cable instead of HDMI. Both are digital and with the exception of audio over HDMI are the same spec-wise.
I actually don't need audio through the monitor. I bought the HDMI cable under the impression that it's more visually advanced than DVI, only afterwards did I discover that it's the same. Would a DVI connection work? Wouldn't it give the same problem as the HDMI? I'd consider a DVI cable if all else fails, but right now i really want to try and get what I already have to work.
 

My Computer

OS
Windows 7 x64
Memory
2GB DDR2 800MHz
Graphics Card(s)
Gigabyte 9600GT
Monitor(s) Displays
Samsung 244E
PSU
700W
It would be worth trying a different cable, HDMI or DVI just to eliminate that as a possible cause.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
Has it ever worked with this connection, The HDMI? Have you tried a different cable?
Not the way it should, or the way I expect it to. Before Installing any custom drivers, it picked up the LCD as a non-pnp when using the HDMI connection. So it worked but only at low resolutions, which was pretty pointless as the VGA was performing better than the HDMI. As mentioned before, the system picks it up as it should with the analog connection. I only have one HDMI cable. I opted for a 5m cable for convenience, don't know if that could be a problem. Doubt they'd design a cable without compensating for attenuation. Are u suggesting the fault could lie with the cable itself?

It could be, you won't know until you try but that sounds like where your problem begins from what I've understood so far. Did you see stormy's post above?
Yeah, I could try to borrow a DVI cable from someone and test it. I'd still like to get the HDMI working, if I don't, I'll probably be getting myself the DVI cable. Thanks for the suggestion though
 

My Computer

OS
Windows 7 x64
Memory
2GB DDR2 800MHz
Graphics Card(s)
Gigabyte 9600GT
Monitor(s) Displays
Samsung 244E
PSU
700W
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