Windows 7 help

[wheredasurfat]

I keep blue screening and can't figure out what the problem is. Here's the info on my blue screen

Dump File: 082110-19344-01.dmp
Bug Check String: KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code: 0x0000001e
Parameter 1: ffffffff`c0000005
Parameter 2:fffff800`02aceaa6
Parameter 3:00000000`00000000
Parameter 4:ffffffff`ffffffff
Caused by Driver: hal.dll
Caused by Address: hal.dll+471f
Full Path: C:\Windows\Minidump\082110-19344-01.dmp

Windows 7 Professional 64 Bit
AMD IIX4 965 Processor 3.41 GHz
8 GB ram

 

[zigzag3143]

I keep blue screening and can't figure out what the problem is. Here's the info on my blue screen

Dump File: 082110-19344-01.dmp
Bug Check String: KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code: 0x0000001e
Parameter 1: ffffffff`c0000005
Parameter 2:fffff800`02aceaa6
Parameter 3:00000000`00000000
Parameter 4:ffffffff`ffffffff
Caused by Driver: hal.dll
Caused by Address: hal.dll+471f
Full Path: C:\Windows\Minidump\082110-19344-01.dmp

Windows 7 Professional 64 Bit
AMD IIX4 965 Processor 3.41 GHz
8 GB ram

We really need the actual DMP file.

If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Start your own thread in the "Crashes and Debugging" section of the forum and attach the ZIP archive to your post using the "paperclip" (file attachments) button.
* Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.

 

[Harvey Meale]

Hi wheredasurfat,

Please read this.

• Blue Screen of Death (BSOD) Posting Instructions

Thanks,
Harvey Meale