Windows 7 Home Premium 64-bit, encountering random freezes

klasikmusica

Computer Techie Geek
Local time
11:52 PM
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Hi everyone!

-Have been using Windows 7 32 and 64-bit Enterprise and have encountered no random freeze problems
- Now using Windows 7 Home Prem 64-bit
- reloaded this os twice, second time started having random freezes

Preceding events
- changed GPU card (Geforce 310M) 2 x
- changed motherboard 2x
-changed internal hard disk
- tried downloading hotfix (see below) but encountered error message: This update is not applicable to your computer. My Windows version. 6.1.7601 SP1 build 7601 Compatible OS: 6.1 .7600

-Having video hardware error
-from 07/02/12-15/05/12
-comes once-thrice every 3 weeks
-now video hardware error is not really a concurrent problem:thumbsup:

Difference between a freeze, hang and crash
crash known as APPCRASH
Hang known as hungapp or apphang
freeze is unresponsiveness where by for e.g. when u r typing, the screen just stops in mid air , no pressing keys, mouse, CTRL-ALT-DEL, restart, task manager only to force power off by turning off power or pressing power button manually

Reason for having freeze problems (more so for 64bit windows 7)
Microsoft has released a hotfix...
significant problem: A computer that is running Windows Server 2008 R2 or Windows 7 stops responding randomly. Reason: heavy GPOs (group policy) use and SCOM and a situation of nonresponsiveness between the Lsass.exe (Local Security Authority Subsystem Service), Rdbss.exe (Redirected Drive Buffering Subsystem) and Winsock kernel
causing hangs and unresponsiveness

Check this out
PC World: Fix a Windows 7 System That Randomly Freezes | PCWorld
seven forums: http://www.sevenforums.com/crashes-debugging/136638-computer-freezes-randomly.html
microsoft forum: Random freezes with windows 7 - 64 bit - Microsoft Answers
Microsoft KB article: A computer that is running Windows Server 2008 R2 or Windows 7 stops responding randomly

TRY THIS!
REASON:
is to delay the signals from the keyboard significantly longer than the mouse and other USB devices to prevent any race conditions.

SOLUTION:
attach an extra USB hub to the keyboard cable to increase the electrical delay How: Get a cheap USB Hub

RESOLUTION:
Paul (a person who has tried this method) says he hasn't had one lockup since implementing this solution

From: Fix a Windows 7 System That Randomly Freezes, Part 2 | PCWorld

I have attached many .png files. They are system snapshots. Hope that that will provide more than enough info to diagnose the problem:p I know there are many files but it is not exhaustive.
 

Attachments

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My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit (orig...Processor Intel(R) Core(TM) i5 CPU M 540 @ 2....4.00 GB (2x2 GB) DDR3 1066MhzNvidia Geforce 310M 512MB dedicated
Computer Manufacturer/Model Number
Fujitsu Lifebook SH560 WRP White
OS
Microsoft Windows 7 Home Premium 64-bit (orig. 32-bit) build 7601 v6.1.7601 SP1
CPU
Processor Intel(R) Core(TM) i5 CPU M 540 @ 2.53GHz, 2
Memory
4.00 GB (2x2 GB) DDR3 1066Mhz
Graphics Card(s)
Nvidia Geforce 310M 512MB dedicated
Sound Card
Realtek
Screen Resolution
1366 x768
Hard Drives
500GB 5400rpm?? (SATA) I do not know whether it is 5400 or 7200rpm. It is not listed. But i think it is 5400rpm
PSU
Fujitsu Power Saving Utility (ECO)
Keyboard
New Keycap Keyboard Spill resistant
Other Info
13.3'' HD SF (screen resolution) , with 1.3 MP Camera
Establish a clean boot and test HD and RAM as well as other steps from these Troubleshooting Steps for Windows 7.

I'd also post up the bluescreen bugcheck to our Crashes forum for expert analysis: Blue Screen of Death (BSOD) Posting Instructions - Windows 7 Forums

Did you run for awhile with drivers given by the installer and quickly updated via optional Windows Updates, after enabling Automatically get recommended drivers and updates for your hardware?

Or did you immediately change out drivers Win7 wanted with the factory chipset and other drivers? This can be a problem.

If the troubleshooting doesn't solve it then I'd consider a baseline perfect Clean Reinstall - Factory OEM Windows 7 - the steps are the same for retail.
 
Thank you for the information.
 

My Computer My Computer

At a glance

Windows 7 Ultimate.
Computer type
Laptop
Computer Manufacturer/Model Number
HP G6
OS
Windows 7 Ultimate.
Antivirus
Norton Security
Browser
IE 11/Chrome/Msn Explorer/Firefox
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