Windows 7 Home Premium Validation errors..

[Tut0r64]

Hey guys new to the forums and have been searching through them trying to find a solution for the past few weeks.

Basically I have an Asus laptop that had a hard drive failure a little while ago and I was forced to replace the drive. In doing this I had to reinstall windows 7 using a copy from a friend as I never had one since it came with my laptop. The key is printed on the bottom which I typed in, it installed everything was fine for say a week. Now it wants me to validate, i've done this probably 5 times already using the automated phone system over the past 2 weeks and it just keeps coming back.

Well now i've given up activating it and just let me windows run thinking its not genuine and some help would be great! I have heard it will want you to activate if there is a hardware change but the hard drive swap was the only change made.

Regards



Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-T4RW4-TBRFY-PR7BV
Windows Product Key Hash: l/TFw/phkCyn1BQi+5M4JFV1n/c=
Windows Product ID: 00359-OEM-9803001-45543
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {7111F9C7-38DE-4155-9BEA-23308DDFE04F}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130708-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{7111F9C7-38DE-4155-9BEA-23308DDFE04F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PR7BV</PKey><PID>00359-OEM-9803001-45543</PID><PIDType>8</PIDType><SID>S-1-5-21-3268648838-1855515129-2096916338</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc. </Manufacturer><Model>UL80VT </Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>213 </Version><SMBIOSVersion major="2" minor="5"/><Date>20100203000000.000000+000</Date></BIOS><HWID>D26B3107018400F8</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89388-707-0441865-65916</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00196-030-045543-02-2057-7601.0000-2102013
Installation ID: 021224477212755231618943980806787772664884631353508444
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: PR7BV
License Status: Notification
Notification Reason: 0xC004F00F.
Remaining Windows rearm count: 3
Trusted time: 7/09/2013 11:05:30 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 7:31:2013 00:28
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAEABAABAAEAAAABAAAAAgABAAEA6GHCLNy5SAvghsjgUPEwKtRdTCAat+yrRso=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 020310 APIC2139
FACP 020310 FACP2139
DBGP 020310 DBGP2139
HPET 020310 OEMHPET
BOOT 020310 BOOT2139
MCFG 020310 OEMMCFG
OEMX 020310 OEMX2139
ECDT 020310 OEMECDT
OEMB 020310 OEMB2139
SSDT PmRef CpuPm

 

[NoelDP]

telephone activation (operator calls)
Click on the Start button
in the Search box, type
SLUI 4
and hit the Enter key
follow the instructions, but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you

 

[Tut0r64]

All they do is tell me to contact support and give me the run around. Last time I called they said they didn't know the issue and kept trying to give me the code to activate windows which is less than useless to me at the moment.

 

[NoelDP]

What is the make/model of machine?

The problem is that Windows thinks that the hardware has changed significantly - which requires a code from an Activation operator to refresh the licensing.

You could try this...



Recreate the Licensing Store
Go to Start > All Programs > Accessories
Right-Click on Command Prompt and select Run as Administrator - accept the UAC prompt
Run the following commands in the Command Prompt window, using the Enter key at the end of each

net stop sppsvc
(wait until the service has stopped before entering the following lines)

CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
REN tokens.dat tokens.bar
net start sppsvc
slui.exe

After a couple of seconds the Windows Activation dialog will appear.
You may be asked to re-activate and/or re-enter your product key, or Activation may occur automatically.
If you are asked for your Key, use the one on the COA sticker on the machine's case

Reboot and Post back with a new MGADiag report.

(Note: the Line 'CD %win......\SoftwareProtectionPlatform' is all on one line - it may be broken in the Forum listing)

 

[Tut0r64]

Yeah i've already tried that but I will try it again still kept complaining. I have an Asus UL80VT laptop.

 

[Tut0r64]

I get the error when entering REN tokens.dat tokens.bar the error reads "a duplicate file name exists, or the file cannot be found"

 

[NoelDP]

OK - repeat the procuedure, changing the rename line to
REN tokens.bat tokens.bar3

 

[Tut0r64]

Hi sorry for the late reply I have been without the laptop for a while I still have the activation issues after trying all the above information. Unfortunately now when I try to reactivate i have to call microsoft because i've supposedly activated to many times and they are less than helpful...Is there anything else I can possibly try as I am currently using windows that is claiming its not genuine because I got sick of activating it 4 times a week!

 

[NoelDP]

Please post a new MGADiag report.

What security software are you using?
What tweaking/optimising/registry tools are installed?
What other problems are you having?

 

[Tut0r64]

No security software currently installed Microsoft security essentials. Currently no registery tools or anything, in the past on the old HDD I had to use them once or twice but this is a brand new HDD. Only things on it are some movies and tv shows, two games and microsoft office. I did have to install a lot of drivers so my keyboard shortcut functions would work. But thats about it.

 

[NoelDP]

Asus machines usually come pre-installed with an AV - can you remember which one?
You should run the AV manufacturer's cleanup tool after uninstalling it...
If you didn't do it then (or don't remember), then run it now.
You can run all of these, if you can't remember which was installed...


Download theMcAfee removal tool from:



http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe



Click Save, andsave the file to a folder on your computer.

Navigate to thefolder where you saved the file.

right-click onMCPR.exe and select 'Run as Administrator' to run the removal tool.



when complete,reboot.



Download theNorton Removal Tool from here https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?lg=english&ct=united+states&docid=20080710133834EN&product=home&version=1&pvid=f-home



Close all otherprograms, then run the tool. When it's complete, reboot the machine whether it asks for it or not.



Afterthe reboot, open an Elevated Command Prompt, and run the following command



NETSH WINSOCK RESET



You'llbe advised to reboot - do so.



Download the AVGRemover from here

http://www.avg.com/us-en/utilities

Follow theinstructions for running it, and then reboot the machine (whether it asks forit or not, and whether the program rebooted already or not).


Also, next time it flags as non-genuine, run the MGADiag report WITHOUT re-activating, and post it - then wait for a response again without re-activating, and we'll see if we can pin the error down.

 

[Tut0r64]

Thank i'll give that a try now I think it came with Nortan but I never used it, if i didn't mention the laptop is a UL80VT. But i'll go ahead and try now and let you know

 

[Tut0r64]

But in saying that being a new HDD will this solve the problem as technically there has never been any of these anti virus's installed on this hard drive

 

[NoelDP]

Depends how you installed the OS - if you used the manufacturer's Recovery media, then it's likely to have reinstalled the AV, at least partially.
If you cloned the old to the new, then the original dregs will still be present.

If you used a downloaded or retail DVD, then it shouldn't have any AV present.

 

[Tut0r64]

Downloaded windows home premium and burnt it onto a cd and used the cd key on the bottom of the laptop

 

[NoelDP]

In that case, unless you installed an AV before MSE, then you can ignore it

Probably the best thing to do then is a general file and disk check...


Please run a full CHKDSK and SFC scan....



Click on Start > All Programs > Accessories

Right-click on the Command Prompt entry

Select Run as Administrator and accept the UAC prompt - the ElevatedCommand Prompt window should pop up.



At the Command prompt, type



CHKDSK C: /R



and hit the Enter key.

You will be told that the drive is locked,

and the CHKDSK will run at he next boot - hit the Y key, pressEnter, and then reboot.



The CHKDSK will take a few hours depending on the size of the drive,so be patient!



After the CHKDSK has run, Windows should boot normally (possiblyafter a second auto-reboot) -

then run the SFC.



SFC -System File Checker -Instructions

Click on Start > All Programs > Accessories

Right-click on the Command Prompt entry

Select Run as Administrator and accept the UAC prompt - the ElevatedCommand Prompt window should pop up.



At the Command prompt, type



SFC /SCANNOW



and hit the Enter key



Wait for the scan to finish - make a note of any error messages -and then reboot.





Copy the CBS.log file created(C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate itdirectly) and then compress the copy and upload it to your reply



Post a new MGADiag report with details of any error messagesencountered.

 

[Tut0r64]

So I did everything as said. The scan said no verification issues at all and I have attached the CBS log.

 

[NoelDP]

There are a huge number of minor errors in the background log -

Please downloadand save the CheckSUR tool from http://support.microsoft.com/kb/947821

(you'll need tolook in the details for Windows 7, downloading from the Microsoft DownloadCenter)



Run it - The toolcan take anywhere from 5 mins to a couple of hours to run (or 'Install')depending on how much it has to do, and may exit silently - it may appear tofreeze for most of that time, but be patient.

The result islogged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file



Then zip theCheckSUR.log and upload it to your reply.

 

[Tut0r64]

Is that link you gave me directly to the checksur? I think I downloaded the right thing it says its installing a hotfix and it looks like its hung but i haven't closed it, just waiting for it.

 

[Tut0r64]

Here I think this is the right info you need just let me know if its not.