Windows 7 install

[jatz]

Hello, an elderly lady gave me her Dell computer because it was freezing up and slow. There was malware on the computer from online gaming sites. Thought I cleaned it up, but Dell desktop kept freezing. I reinstalled Windows 7 on the D: portion of her hard drive. When computer boots up you have 2 Windows 7 choices. If you hit ENTER it boots up to new Windows 7 installation or you wait 25 seconds and it automatically boots up to new Windows 7 install. The other part of the drive I also installed Windows 7, but it is only 30GB in size. It used to be the Dell OEM portion of the hard drive. Anyway, on returning the desktop and booting it up I got the blue screen of death with this error code: 1000007e. So, I took the desktop back home again. My question is this, should I pull hard drive, reformat and reinstall Windows 7. Or can I delete the new Windows 7 install on the D: portion of the hard drive, increase the size of C: portion of hard drive and then add all her pictures and documents etc.? Thank you for any advice, James A.

 

[samuria]

Boot the dvd then delete all paritions and let windows create new one

 

[Lance1]

DELL's have a recovery partition. Why are you using a DVD?

 

[Megahertz07]

First of all. Backup all data on an external disk as the Desktop HDD will be formatted.

Lance and Samuria gave you two options:
- Use the Dell Factory recover. Normally you can launch it from BIOS. It will restore the computer as it came from Dell.
- Do a Clean install. Launch the Win 7 installation disk. Go to Install - Advanced - Delete all partitions - Create new - Install on the large NTFS partition. Use the COA key to activate. - Clean Install Windows 7

For the updates - MS releases SP2 for Windows 7

 

[jatz]

Thank you for advice. Did what Samuria suggested and it worked perfectly. Thanks again! -J

 

[Megahertz07]

Please mark this treat as Solved.