Windows 7 keeps crashing, Blue screen ?

[Rottweiler]

My pc has been crashing for the last week or so, i get the blue screen of death followed by a restart.
Today i got the blue screen but no restart so i managed to get the codes from the blue screen

Stop 0x0000008E(0xc0000005,0x82FEC837,0xA68377EC,0x00000000)

Does anyone have any thoughts.
I think its hardware and not heat as i have been checking temps and the highest i get is 46c

 

[severedsolo]

looking at your dumps it seems that this is caused by your wireless card all your dumps point to the following drivers: athru6.sys and nwifi.sys

while your waiting for one of our BSOD gurus to give you a more indepth analysis I would recommend checking the manufacturors website for updated drivers.
(or if you fill out your system specs under User CP at the top we might be able to find them for you if you cannot)

 

[Rottweiler]

Great, thank you so much for your help.

When you say wireless card you mean my wireless dongle ?
If so this is what i have at the moment.

No real support i think, well i cant find it.
Specs are attached of my PC.

 

[severedsolo]

that link you have doesn't have the model number. but they only seem to do two different dongles a G one and a N one. here is what I think is the right one: LM Technologies | Wholesaler of Bluetooth and Wireless Products I would recommend creating a restore point first before installing it just in case I'm wrong. (the download link is on the right hand side)

also we need a few more details on your system specs please download Speccy: http://www.piriform.com/speccy and fill out the info by clicking "User CP" at the top of the page and then "Edit my system specs"

edit: It seems that the driver I just linked to is in fact a Vista driver, I would right click it and set it to compatibility mode with Windows Vista before proceeding

 

[Rottweiler]

Thats the driver i have, dated 2007 ??
I have uninstalled it and re installed it using compatibility mode set to XP SP2.

I will have to road test now, fingers crossed.

 

[severedsolo]

I would still wait and see what one of our experts say that was only a very basic analysis, there are plenty of members who are much better at it than I am.

 

[Rottweiler]

Ok many thanks anyway.

 

[Rottweiler]

I have had another crash overnight, i cant remember how to get the dump files attached though HELP !

 

[severedsolo]

here you go: http://www.sevenforums.com/crash-lockup-debug-how/34900-1-novice-how-ask-help-bsod-problem.html

 

[Tews]

Navigate to c:/windows/minidump and zip up the .dmp file and attach it to your next post as an attachment to your next post...

 

[Rottweiler]

Here it is.

 

[severedsolo]

this again seemed to be caused by your wireless card, in particular I notice that athruusb.sys is dated 2007, which is what your driver was before (as stated in your previous post)

I don't see that there is alot to be done if that is the latest driver, beyond getting a new wireless dongle or uninstalling the wireless drivers and switching to Ethernet (which probably isn't practical)

again though, only a very basic analysis. although the fact that noone else has stepped in on this thread suggest that I may be right (or noone else has seen it - unlikely)

Incidentally, are the other dumps you uploaded the dumps you gave us before? Did you remove the dump files from c:\Windows\minidump after you uploaded them?

 

[Rottweiler]

No i didnt remove the previous dumps, i have only had 1 failure since i tinkered with the driver the other night

 

[Rottweiler]

I have now deleted the mini dump files except todays 16th June

 

[Jonathan_King]

I agree with Martin, your Atheros network adapter drivers are the obvious culprit.

I see you have Norton 2009 on your system, notorious for causing BSODs. AV can easily cause BSODs pointing to networking components.

Please update Norton to 2010, or remove it and replace it with the free Microsoft Security Essentials.

SRTSP.SYS    Wed Feb 24 18:54:51 2010
SRTSPX.SYS   Wed Feb 24 18:55:07 2010
SYMDS.SYS    Mon Aug 17 19:34:39 2009
SYMEFA.SYS   Wed Apr 21 17:46:52 2010
SYMEVENT.SYS Thu Aug 13 18:22:41 2009
SYMTDIV.SYS  Tue May 04 00:29:10 2010

BSOD BUGCHECK SUMMARY

[font=lucida console]
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Wed Jun 16 02:38:39.652 2010 (UTC - 4:00)
System Uptime: 1 days 8:03:57.385
BugCheck D1, {af01, 2, 0, 9ae96b9f}
*** WARNING: Unable to verify timestamp for athrusb.sys
*** ERROR: Module load completed but symbols could not be loaded for athrusb.sys
Probably caused by : athrusb.sys ( athrusb+5eb9f )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Mon Jun 14 12:12:03.100 2010 (UTC - 4:00)
System Uptime: 0 days 9:21:08.207
BugCheck 1000008E, {c0000005, 82fec837, a68377ec, 0}
Probably caused by : ntkrpamp.exe ( nt!IopGetLegacyVetoListDeviceNode+d )
BUGCHECK_STR:  0x8E
PROCESS_NAME:  taskhost.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Mon Jun 14 02:49:57.466 2010 (UTC - 4:00)
System Uptime: 0 days 7:20:06.573
BugCheck D1, {47404684, 2, 0, 888afb0b}
*** WARNING: Unable to verify timestamp for athrusb.sys
*** ERROR: Module load completed but symbols could not be loaded for athrusb.sys
Probably caused by : nwifi.sys ( nwifi!Dot11FreeSendPacket+4e )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Sun Jun 13 19:04:18.226 2010 (UTC - 4:00)
System Uptime: 0 days 0:46:13.193
BugCheck D1, {550380, 2, 0, 9ba85d1f}
*** WARNING: Unable to verify timestamp for athru6.sys
*** ERROR: Module load completed but symbols could not be loaded for athru6.sys
Probably caused by : athru6.sys ( athru6+5ed1f )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  svchost.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Fri Jun 11 13:35:55.845 2010 (UTC - 4:00)
System Uptime: 0 days 3:03:54.562
BugCheck D1, {46f040, 2, 0, 9bc42860}
*** WARNING: Unable to verify timestamp for athru6.sys
*** ERROR: Module load completed but symbols could not be loaded for athru6.sys
Probably caused by : nwifi.sys ( nwifi!Dot11GetSenderAddr+e )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Thu Jun 10 12:13:19.531 2010 (UTC - 4:00)
System Uptime: 0 days 2:21:55.264
BugCheck D1, {3d94b96, 2, 0, 9ca22860}
*** WARNING: Unable to verify timestamp for athru6.sys
*** ERROR: Module load completed but symbols could not be loaded for athru6.sys
Probably caused by : nwifi.sys ( nwifi!Dot11GetSenderAddr+e )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Tue Jun  8 12:57:49.186 2010 (UTC - 4:00)
System Uptime: 0 days 0:09:24.919
BugCheck D1, {7fda0988, 2, 0, 95da3860}
*** WARNING: Unable to verify timestamp for athru6.sys
*** ERROR: Module load completed but symbols could not be loaded for athru6.sys
Probably caused by : nwifi.sys ( nwifi!Dot11GetSenderAddr+e )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Tue Jun  8 12:47:38.249 2010 (UTC - 4:00)
System Uptime: 0 days 1:51:55.333
BugCheck D1, {bccb7265, 2, 0, 9b8d9860}
*** WARNING: Unable to verify timestamp for athru6.sys
*** ERROR: Module load completed but symbols could not be loaded for athru6.sys
Probably caused by : nwifi.sys ( nwifi!Dot11GetSenderAddr+e )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  uTorrent.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
  
  
 
[/font]

 

[Rottweiler]

I Have had Norton 2010 installed for about 3 days if that helps.

What does
Probably caused by : athrusb.sys mean ?
Its the only crash since i tinkered with the driver, would have expected more crashes in the fault wasnt with the driver

 

[Tews]

Replace the driver as suggested and let us know if you continue to have problems ...

 

[Rottweiler]

uninstalled driver and reinstalled and i have just had 2 crashes close to each other.
Zip folder attached

Help !!!!!!!!!!!!!!!!!!!!!!

 

[Capt.Jack Sparrow]

uninstalled driver and reinstalled and i have just had 2 crashes close to each other.
Zip folder attached

Help !!!!!!!!!!!!!!!!!!!!!!

Hello !!

I believe it's old drivers that is caused the issue . Especially the one dated ElbyCDIO - 2005 more like that can cause problem. NVIDIA nForce(TM) SMU Microcontroller Driver is dated 2007 update them as well try this link NVIDIA DRIVERS 15.25 WHQL for nvm62x32.sys. Atheros Extensible Wireless LAN device driver as well.

ElbyCDIO.sys Thu Apr 21 17:10:36 2005
ElbyCDFL.sys Tue May 03 21:04:02 2005
PxHelp20.sys Thu Jun 21 03:56:00 2007
nvsmu.sys    Sat Oct 13 05:23:08 2007
athrusb.sys  Mon Jan 29 18:26:51 2007
nvm62x32.sys Sat Oct 18 02:30:39 2008

Hope this helps,
Captain

 

[Rottweiler]

Atheros Extensible Wireless LAN device driver is the latest there is, i will do the rest now.