Hello 
Earlier on this year i bought a new windows 7 key from a large online company and have had no problems with it up to now. Installed windows with no problems the first time round, updated, upgraded to windows 10, passed windows validation with no problems.
This week i decided to upgrade my PC, new ssd hard drive and new mobo. Installed windows 7 with the same key that i bought earlier on this year on my new hard drive and it all seemed to be ok until i went to validate.
Now im getting the message "The product key you typed has been blocked by microsoft ... code 0xC004C003
I have also tried the activated by phone method but with no luck and i'm wondering if i have been sold a key that should not of been sold or maybe its been sold to a number of people and that's why it may of been blocked
If anyone can shed any light on this i would be most grateful
Thank you
Paul
Windows 7 pro x64
Earlier on this year i bought a new windows 7 key from a large online company and have had no problems with it up to now. Installed windows with no problems the first time round, updated, upgraded to windows 10, passed windows validation with no problems.
This week i decided to upgrade my PC, new ssd hard drive and new mobo. Installed windows 7 with the same key that i bought earlier on this year on my new hard drive and it all seemed to be ok until i went to validate.
Now im getting the message "The product key you typed has been blocked by microsoft ... code 0xC004C003
I have also tried the activated by phone method but with no luck and i'm wondering if i have been sold a key that should not of been sold or maybe its been sold to a number of people and that's why it may of been blocked
If anyone can shed any light on this i would be most grateful
Thank you
Paul
Windows 7 pro x64
Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-*****-*****-HRFTP
Windows Product Key Hash: PSqpUskbcEA7PQCNIGiXBTGohAQ=
Windows Product ID: 55041-007-1442082-86693
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {F3BE4F41-4914-4AAB-A996-B5D48407E533}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{F3BE4F41-4914-4AAB-A996-B5D48407E533}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-007-1442082-86693</PID><PIDType>6</PIDType><SID>S-1-5-21-3774354393-1663053212-3495419380</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7693</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V25.1</Version><SMBIOSVersion major="2" minor="8"/><Date>20150512000000.000000+000</Date></BIOS><HWID>C4A30200018400F6</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, VOLUME_MAK channel
Activation ID: 9abf5984-9c16-46f2-ad1e-7fe15931a8dd
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 55041-00172-007-144208-03-2057-7601.0000-3392015
Installation ID: 017196523465666634714925212524861445451001810211380341
Processor Certificate URL: [URL="http://go.microsoft.com/fwlink/?LinkID=88338"]SpcService Web Service[/URL]
Machine Certificate URL: [URL="http://go.microsoft.com/fwlink/?LinkID=88339"]RacService Web Service[/URL]
Use License URL: [URL="http://go.microsoft.com/fwlink/?LinkID=88341"]UseLicenseService Web Service[/URL]
Product Key Certificate URL: [URL="http://go.microsoft.com/fwlink/?LinkID=88340"]PkcService Web Service[/URL]
Partial Product Key: HRFTP
License Status: Initial grace period
Time remaining: 41280 minute(s) (28 day(s))
Remaining Windows rearm count: 3
Trusted time: 06/12/2015 12:49:09
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: KgAAAAAAAQABAAEAAAACAAAAAQABAAEAln1u7JbHwMPcWIqbvt3aDwLQ
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
FPDT ALASKA A M I
SSDT AMD POWERNOW
IVRS AMD RD890S
BGRT ALASKA A M I
Last edited by a moderator:
My Computer
- Computer type
- PC/Desktop
- OS
- Windows 7 pro x64