Windows 7 - Multiple errors/BSODs/Black screen

[usasma]

Frankly I've got no idea why this is happening. If you're up for an experiment we can try running Driver Verifier to force a crash to identify the driver.

Be advised that Driver Verifier can cause your system to crash before it boots into Windows (so you'll be stuck in a boot loop with no easy way out). As such I'd suggest that you backup your stuff and have access to another computer if you want to try and recover the installation. FYI - if you can't get into normal mode, try getting into Safe Mode - that'll disable Driver Verifier from running (so you'll be able to shut it off in Safe Mode).

That being said, go to Start and type in "verifier" (without the quotes) and press Enter.
Select the "Create custom settings" button and then click Next
Select "Select individual settings from a list" and click Next
Select everything EXCEPT FOR Low Resource Simulation and click Next
Select "Automatically select unsigned drivers" and click Next

If no unsigned drivers are found, then select the "Select driver names from a list" and select all drivers not provided by Microsoft - and then click Finish.

Reboot the system and wait for it to crash (continue using it while waiting).

Once the system crashes and you've got the memory dump file, launch Driver Verifier again and select "Delete existing settings". This will stop Driver Verifier from running (and crashing your system).

Post the memory dump file here and we'll have a look at what it says.

 

[sarastro]

I read somewhere that a burning software could actually make me crash. I was using a beta version too. My system's been pretty stable lately except for this crash - minidump added.

I've been having a LOT of error messages in event viewer concerning my connection. None made me crash though.

The Peer Name Resolution Protocol service terminated with the following error:
%%-2140993535

The Peer Name Resolution Protocol cloud did not start because the creation of the default identity failed with error code: 0x80630801.

Repeated errors too. Driver problems perhaps?

I have the exact same problem!
The Peer Name Resolution Protocol service terminated with the following error:
%%-2140993535

and
The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error:
%%-2140993535

Not necessarily in this order but always combined. I don't know what the cause of this is. I too, dont experience crashes but this problem prevents windows from loading stuff that Homegroup needs. So homegroup doesn't work.

I'm currently still on build 7077, I'm planning to do a clean install to see if that helps but I think i'll wait for a RTM leak next week.

 

[Deadman]

I briefly stopped leaving my laptop on at night for downloading. And yesterday I kept it running, waking up to find a black screen with "Internal harddisk not found"!

Software error or hardware error? I'm not sure yet.

 

[Deadman]

I fixed the blackscreen problem but still getting some random BSODs. Can someone check out those dump files? I got them all in a single day!

 

[Snufffed]

Here are my latest three dump files. I've had several BSODs but only three more dump files! I've been trying to get a bluetooth driver for my dongle since bluesoleil's drivers seems foreign to Win 7, same for Widcomm's drivers.

BlueS has given me no problems But i also use this driver.

D:\bluesoleil\BS\BlueSoleil.6.2.227.10 Retail.

Win7 has its own DVD-CD burner auto installed. so you can clean uninstall all of them to test...
recommend removal of AVG untill problem fixed.
recommend removal of OneCare till problem fixed.
Disable or remove your FW till problem fixed.
recommend you also do: insert DVD -> start -> cmd (run as admin) type SFC /scannow.
SFC will scan and fix any and all corrupt system files.

also seems to me you have several CROSSLINKED files... run and allow Win7 to scan and fix - it really does a FANSTIC job of that.
Then defrag - TOTAL.

 

[zigzag3143]

Bsod

Hey everyone,

I currently own a Dell Vostro 1500 laptop, It came with Windows Vista Business Edition 32 bits and 1 GB RAM. I recently upgraded my RAM to 4gb and decided to move to Windows 7 RC build 7100 64 bits (Had to do a clean install) . I've been getting several BSODs or the screen would just turn black and the system would stop responding.

The most common errors that I'm getting is:

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. -- I get this daily, if not every few hours.

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />

<EventID>41</EventID>

<Version>2</Version>

<Level>1</Level>

<Task>63</Task>

<Opcode>0</Opcode>

<Keywords>0x8000000000000002</Keywords>

<TimeCreated SystemTime="2009-05-22T08:35:33.050413300Z" />

<EventRecordID>14175</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="8" />

<Channel>System</Channel>

<Computer>Deadman-PC</Computer>

<Security UserID="S-1-5-18" />

</System>


- <EventData>
<Data Name="BugcheckCode">0</Data>

<Data Name="BugcheckParameter1">0x0</Data>

<Data Name="BugcheckParameter2">0x0</Data>

<Data Name="BugcheckParameter3">0x0</Data>

<Data Name="BugcheckParameter4">0x0</Data>

<Data Name="SleepInProgress">false</Data>

<Data Name="PowerButtonTimestamp">0</Data>

</EventData>


</Event>


Another error would be: Audit events have been dropped by the transport. 0

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Eventlog" Guid="{fc65ddd8-d6ef-4962-83d5-6e5cfe9ce148}" />

<EventID>1101</EventID>

<Version>0</Version>

<Level>2</Level>

<Task>101</Task>

<Opcode>0</Opcode>

<Keywords>0x4020000000000000</Keywords>

<TimeCreated SystemTime="2009-05-21T23:55:54.124834500Z" />

<EventRecordID>2644</EventRecordID>

<Correlation />

<Execution ProcessID="872" ThreadID="1092" />

<Channel>Security</Channel>

<Computer>Deadman-PC</Computer>

<Security />

</System>


- <UserData>
- <AuditEventsDropped xmlns:auto-ns3="http://schemas.microsoft.com/win/2004/08/events" xmlns="http://manifests.microsoft.com/win/2...ndows/eventlog">
<Reason>0</Reason>

</AuditEventsDropped>


</UserData>


</Event>


I was also getting this as warning in event viewer:

Broadcom 440x 10/100 Integrated Controller: The network link is down. Check to make sure the network cable is properly connected.
--- And I decided to disable it in device manager.

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="bcm44amd64" />

<EventID Qualifiers="32773">4</EventID>

<Level>3</Level>

<Task>0</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2009-05-22T08:35:38.307622500Z" />

<EventRecordID>14179</EventRecordID>

<Channel>System</Channel>

<Computer>Deadman-PC</Computer>

<Security />

</System>


- <EventData>
<Data>\Device\NDMP5</Data>

<Data>Broadcom 440x 10/100 Integrated Controller</Data>

<Binary>0000000002003000000000000400058000000000000000000000000000000000000 0000000000000</Binary>

</EventData>


</Event>

Just did a quick search of that GUID, and there is some refernce to power settings or plan. that would make sense since there are refs to kernel-power, and schemas.

Hope this hekps

Ken

 

[aatro123]

hi i hav installed win 7 bt whenever i play any video its laggin vry badly.. my motherboard is MSI and ram is 1.5.. its not showing video driver plz help

 

[zigzag3143]

bsod

hi i hav installed win 7 bt whenever i play any video its laggin vry badly.. my motherboard is MSI and ram is 1.5.. its not showing video driver plz help

Hi and welcome to SF

First things first we need a ton more info abt you computer, OS, clean install or upgrade, vid card, etc

Waiting for Info

Ken

 

[grouchpunk08]

hi i hav installed win 7 bt whenever i play any video its laggin vry badly.. my motherboard is MSI and ram is 1.5.. its not showing video driver plz help

Is this just with the built in media players? or is it also in youtube and stuff like that? what kind of videos?

 

[harpua]

I'm no expert but I was having some BSODs after doing an upgrade install of W7 from a previous version of W7 and uninstalling and reinstalling ESET AV (and rebooting) solved the problems, in my case. I would suggest trying that, if you haven't already.

 

[usasma]

Deadman - what did you do to fix the blackscreen errors?
FYI - Win7 has issues with compatibility of storage drivers. I found this out from a bug that I submitted a while back. I had to buy a new RAID card because the manufacturer wasn't going to develop Win7 drivers for my old one!

There were both of the following STOP errors in the dump files. They both involved improper memory operations - so there's a lot of ground to cover here.

From the Debugging Tools Help files:
STOP 0x3b -

Cause - This error has been linked to excessive paged pool usage and may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code.

STOP 0x50 -

Cause - Bug check 0x50 usually occurs after the installation of faulty hardware or in the event of failure of installed hardware (usually related to defective RAM, be it main memory, L2 RAM cache, or video RAM). Another common cause is the installation of a faulty system service.
Antivirus software can also trigger this error, as can a corrupted NTFS volume.

So, the most likely cause is bad memory (RAM) followed by video drivers/storage drivers or system services, which is then followed by a bunch of other stuff.

I would first suggest running the built in memory diagnostic (if it hasn't been run already. If it passes, then I'd update video drivers, storage drivers, chipset drivers, and any of the outdated drivers in the list that follows the BSOD errors.

Here's a summary of the BSOD errors:

Built by: 7100.0.amd64fre.winmain_win7rc.090421-1700
Debug session time: Sun Jun 28 14:28:35.496 2009 (GMT-4)
System Uptime: 0 days 3:55:35.899
BugCheck 3B, {c0000005, fffff96000173f63, fffff880039d8030, 0}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : win32k.sys ( win32k+c3f63 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  dwm.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7100.0.amd64fre.winmain_win7rc.090421-1700
Debug session time: Sun Jun 28 07:40:23.159 2009 (GMT-4)
System Uptime: 0 days 0:17:57.563
BugCheck 50, {fffff900c3e00004, 0, fffff9600009cf9c, 0}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : win32k.sys ( win32k+3cf9c )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  firefox.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7100.0.amd64fre.winmain_win7rc.090421-1700
Debug session time: Sat Jun 27 21:52:55.605 2009 (GMT-4)
System Uptime: 0 days 15:03:58.547
BugCheck 3B, {c0000005, fffff800031b5910, fffff88008807bf0, 0}
Probably caused by : ntkrnlmp.exe ( nt!ObpCreateHandle+300 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  SearchFilterHo
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7100.0.amd64fre.winmain_win7rc.090421-1700
Debug session time: Sun Jun 28 10:32:45.329 2009 (GMT-4)
System Uptime: 0 days 2:52:06.732
BugCheck 50, {fffff900c390e3b0, 1, fffff80002fa66bd, 0}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : win32k.sys ( win32k+85cf4 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  YahooMessenger

Driver list:

OEM02Dev.sys Wed Oct 10 22:29:24 2007 
OEM02Vfx.sys Mon Mar 05 05:55:47 2007 
pcouffin.sys Tue Dec 05 09:39:30 2006 
SynTP.sys    Thu Dec 06 20:42:03 2007

 

[Deadman]

I found out about the leaked Windows 7 RTM Build 7600 and downloaded to check the OS out. I've had no problems at first, but noticed that Counter Strike 1.6 would totally not work. Driver issue perhaps? I installed the latest driver windows updates found for me. On the other hand, World of Warcraft works perfectly. I am currently downloading a new version of CS 1.6 (Digitalzone's) to see if it works with 7.

I got a BSOD a few moments back.
- 0x0000003B: SYSTEM_SERVICE_EXCEPTION

Uploaded the dump file, can anyone take a look at it?

 

[usasma]

Have you done any of the things that I suggested in my previous post?

 

[Deadman]

Oh, I found out that kaspersky Internet Security was not compatible with Windows 7 RTM Build 7600. Some drivers were responsible for the crashes, tried Bitdefender, Norton but I stuck with Outpost internet security in the end. I started by disabling those drivers then moved back to Win 7 RC 7100 yesterday. But I still notice I get the black screen bug when I run counter strike. Any idea how I could fix that?

EDIT:

Problem fixed! I unistalled the driver in Device Manager and let windows find it and install the correct driver automatically after rebooting. I can launch counter strike perfectly now. Still got some random BSODs though. My last one had no error code!