Windows 7 Need Help

DaleLittle2014

New member
Local time
10:18 AM
Messages
10
I have Win 7 and when I start my laptop it goes to a Windows Error Recovery Page
Option 1 Lanuch Startup Repair - This does nothing
Option 2 Start Windows Normally - This will try an open windows but will end up back on the recovery page.
I have no backup or boot discs so would appreciate any help you may have
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 32bit
Browser
Internet Explorer
I have Win 7 and when I start my laptop it goes to a Windows Error Recovery Page
Option 1 Lanuch Startup Repair - This does nothing
Option 2 Start Windows Normally - This will try an open windows but will end up back on the recovery page.
I have no backup or boot discs so would appreciate any help you may have
Option 1 Lanuch Startup Repair - This does nothing=> Really nothing? Not even a reboot to same menu? No error message?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
...run the startup repair three times in a row... :geek:
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP 17-ak0xx, dv7 3173nr
OS
Win7 Home Premium x64 W10Pro&Home
CPU
A12 9720p 4+8 TurionII M520
Motherboard
HP 3839
Memory
6GB 8GB
Graphics Card(s)
R7
Monitor(s) Displays
24" sa550
Screen Resolution
1600x900 1920x1080
Mouse
Logitechx2
Internet Speed
120Mb/s down 12up
Window 7

Tried all of the suggestions but nothing works:(
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 32bit
Browser
Internet Explorer

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Did you see the advanced boot options and tried "safe mode"?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Win 7

No I have no idea why, it worked fine last time I used it.

Yes I tried Safe Mode but still nothing.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 32bit
Browser
Internet Explorer
No I have no idea why, it worked fine last time I used it.

Yes I tried Safe Mode but still nothing.
It should do something. Strange it does nothing at all. Not even an error message.
How do you select the options in menu ... with the arrow keys? Does the ENTER key work correctly?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
I go into Boot Options then advanced but I can not find anywhere that says disable automatic restart on system failure under the advanced tab
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 32bit
Browser
Internet Explorer
I found what you were talking about but all it did was say loading windows files then went right back to the error recovery page
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 32bit
Browser
Internet Explorer
yes arrow and enter keys all work
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 32bit
Browser
Internet Explorer
I found what you were talking about but all it did was say loading windows files then went right back to the error recovery page
"loading windows files" ...hmmm. After selecting which option was that? At least it does more then "just nothing" now.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
When Starting Windows normally.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 32bit
Browser
Internet Explorer
"loading windows files" is not something that happens on "normal boot". It looks like you are booting to soem recovery environment(?) even that environment crashes?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Very frustrating
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 32bit
Browser
Internet Explorer
I actually loaded Windows Defender Offline version on a USB stick and tried to run it which ran but said it couldn't find an internet connection to update virus scan so that didn't work either. I think I am just gonna have to try and find a Win 7 disc somewhere and try reinstalling it.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 32bit
Browser
Internet Explorer
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