Windows 7 no login prompt issue

shawn306

New member
Local time
4:31 AM
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20
Looking to see if anyone has any thoughts

When I turned on my pc this morning it booted up normally but there were no login prompts when it finished booting. Just the normal login screen but no prompts to click on to login.

I shut it down and booted into safe mode with networking and that worked fine.

I am scanning it right now in safe mode with my Malwarebytes to see if something got in there. I tried a startup repair but that could not either find nor fix the issue.

I am thinking about uninstalling some of the recent patches to see if that clears up the issue. Is there other things I can try ?

Thanks

Shawn
 

My Computer My Computer

Computer Manufacturer/Model Number
hp pavillion a1630n
OS
windows 7, windows xp
Try a System Restore to a point before the problem started.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
Motherboard
ASUSTeK COMPUTER INC. P8H77-M
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
On Board
Monitor(s) Displays
Dell 24"
Screen Resolution
1920 x 1080
Hard Drives
(1) INTEL SSDSC2CT180A3 ATA Device (2) ST500DM002-1BD142 ATA Device (3) WDC WD3200AAKS-75L9A0 ATA Device (4) Generic- Compact Flash USB Device (5) Generic- MS/MS-Pro USB Device (6) Generic- SD/MMC USB Device (7) Generic- SM/xD-Picture USB
PSU
500w Corsair
Case
Cooler Master
Cooling
3 Fans
Keyboard
Logitech MK300
Mouse
Logitech WOM
Internet Speed
75Mb
Antivirus
Norton 360
Browser
Firefox, Opera, IE
How many users are normally on the welcome screen?
When you booted on safe mode, did it show the users icons?
 

My Computers My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
Yes when in safe mode the users icons showed up. I ran Malwarebytes to see if something creeped in it came back clean. I am thinking at this point to uninstall some recently installed programs and some patches to see if that clears up the problem

System restore is not an option at this time.
 

My Computer My Computer

Computer Manufacturer/Model Number
hp pavillion a1630n
OS
windows 7, windows xp
Why is System Restore not an option - I would think it is the easy route at this stage?
 

My Computer My Computer

Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
Motherboard
ASUSTeK COMPUTER INC. P8H77-M
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
On Board
Monitor(s) Displays
Dell 24"
Screen Resolution
1920 x 1080
Hard Drives
(1) INTEL SSDSC2CT180A3 ATA Device (2) ST500DM002-1BD142 ATA Device (3) WDC WD3200AAKS-75L9A0 ATA Device (4) Generic- Compact Flash USB Device (5) Generic- MS/MS-Pro USB Device (6) Generic- SD/MMC USB Device (7) Generic- SM/xD-Picture USB
PSU
500w Corsair
Case
Cooler Master
Cooling
3 Fans
Keyboard
Logitech MK300
Mouse
Logitech WOM
Internet Speed
75Mb
Antivirus
Norton 360
Browser
Firefox, Opera, IE
Why is System Restore not an option - I would think it is the easy route at this stage?

Haven't take one in quite awhile.

Icons finally came up now just waiting for the password prompt.
 

My Computer My Computer

Computer Manufacturer/Model Number
hp pavillion a1630n
OS
windows 7, windows xp
Unless you purposely turn System Restore off it will automatically create a point at certain times for instance before a Windows update! You do not need to manually create a SR point
 

My Computer My Computer

Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
Motherboard
ASUSTeK COMPUTER INC. P8H77-M
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
On Board
Monitor(s) Displays
Dell 24"
Screen Resolution
1920 x 1080
Hard Drives
(1) INTEL SSDSC2CT180A3 ATA Device (2) ST500DM002-1BD142 ATA Device (3) WDC WD3200AAKS-75L9A0 ATA Device (4) Generic- Compact Flash USB Device (5) Generic- MS/MS-Pro USB Device (6) Generic- SD/MMC USB Device (7) Generic- SM/xD-Picture USB
PSU
500w Corsair
Case
Cooler Master
Cooling
3 Fans
Keyboard
Logitech MK300
Mouse
Logitech WOM
Internet Speed
75Mb
Antivirus
Norton 360
Browser
Firefox, Opera, IE
Today I got an error that would not let me log into the computer. It said "The System cannot log on because your computer is locked. Contact your administrator."

I booted up in safe mode and it allowed me to log in. I tried different things like going back to a restore point. sFC /Scannow, even did a safe boot with all services not needed disabled and still nothing. Anyone seen this issue.
 

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Last edited:

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7
An update.....

I uninstalled a couple of patches that were recently installed but then when into an issue with it hanging on configuring windows. I went back into safe mode and disabled the windows update service for now and it came back up. (Slowly though). I was able to get to a password prompt and was able to login. The desktop got about halfway through the start up and now it is hanging again.

I am going to try a clean boot tomorrow and see what happens from there.
 

My Computer My Computer

Computer Manufacturer/Model Number
hp pavillion a1630n
OS
windows 7, windows xp
One more update.

I went into safe mode and set it do a clean boot. It rebooted and came up, I logged in, the desktop came up but then hung again (little blue circle going round and round).

I am totally at a loss right now.
 

My Computer My Computer

Computer Manufacturer/Model Number
hp pavillion a1630n
OS
windows 7, windows xp
Just read through this thread again and cannot find any details of an a/v software. What a/v have you installed and is it up to date?
And just to check although I can guess the answer: Do you use any system imaging software eg Macrium Reflect to back up your system?
From earlier posts I assume System Restore is turned off?
 

My Computer My Computer

Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
Motherboard
ASUSTeK COMPUTER INC. P8H77-M
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
On Board
Monitor(s) Displays
Dell 24"
Screen Resolution
1920 x 1080
Hard Drives
(1) INTEL SSDSC2CT180A3 ATA Device (2) ST500DM002-1BD142 ATA Device (3) WDC WD3200AAKS-75L9A0 ATA Device (4) Generic- Compact Flash USB Device (5) Generic- MS/MS-Pro USB Device (6) Generic- SD/MMC USB Device (7) Generic- SM/xD-Picture USB
PSU
500w Corsair
Case
Cooler Master
Cooling
3 Fans
Keyboard
Logitech MK300
Mouse
Logitech WOM
Internet Speed
75Mb
Antivirus
Norton 360
Browser
Firefox, Opera, IE
Yeah I am running both malwarebytes and norton 360.
and the system restore option was turned off.
 

My Computer My Computer

Computer Manufacturer/Model Number
hp pavillion a1630n
OS
windows 7, windows xp
I think you may be getting to the re install of Windows to cure this problem but wait to see if other more learned members agree!
 

My Computer My Computer

Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
Motherboard
ASUSTeK COMPUTER INC. P8H77-M
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
On Board
Monitor(s) Displays
Dell 24"
Screen Resolution
1920 x 1080
Hard Drives
(1) INTEL SSDSC2CT180A3 ATA Device (2) ST500DM002-1BD142 ATA Device (3) WDC WD3200AAKS-75L9A0 ATA Device (4) Generic- Compact Flash USB Device (5) Generic- MS/MS-Pro USB Device (6) Generic- SD/MMC USB Device (7) Generic- SM/xD-Picture USB
PSU
500w Corsair
Case
Cooler Master
Cooling
3 Fans
Keyboard
Logitech MK300
Mouse
Logitech WOM
Internet Speed
75Mb
Antivirus
Norton 360
Browser
Firefox, Opera, IE
Yeah I'm kinda leaning that way at this point. Just really bizzare that I can get into safe mode with no issues.

So far I have tried

sfc /scannow : no issues there
System Repair: No issues there
Unistalled some patches that had been installed recently. (No issues there)
Clean boot. (Still get the same thing)

So yeah the ideas are running out
 

My Computer My Computer

Computer Manufacturer/Model Number
hp pavillion a1630n
OS
windows 7, windows xp
I would say that is a conflict with malwarebytes and norton 360.
I would try to uninstall both then install only Norton. Don't like malwarebytes as it stay resident but not active.
 

My Computers My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
try SFC scannow and scan it, it is recommended to install programmes with related with ur issues for ease and prompt solutions.
- TWEAKING.COM windows repair (download it). after installations, go to - windows repair tools and tick ALL related issues and executes it!

HOPE THIS WOULD SETTLE UR CLOG LOGIN ISSUE!.
 

My Computer My Computer

Computer type
PC/Desktop
OS
windows 7 32 64
I would say that is a conflict with malwarebytes and norton 360.
I would try to uninstall both then install only Norton. Don't like malwarebytes as it stay resident but not active.

You sir are DA MAN !!!!!

Looks like it was Norton 360 that was the issue. I uninstalled Malwarebytes first but it did not come back up. I went and uninstalled 360 after that and Bingo !!!!!

Thank you very much
 

My Computer My Computer

Computer Manufacturer/Model Number
hp pavillion a1630n
OS
windows 7, windows xp
Sorry wrong thread
 

My Computer My Computer

Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
Motherboard
ASUSTeK COMPUTER INC. P8H77-M
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
On Board
Monitor(s) Displays
Dell 24"
Screen Resolution
1920 x 1080
Hard Drives
(1) INTEL SSDSC2CT180A3 ATA Device (2) ST500DM002-1BD142 ATA Device (3) WDC WD3200AAKS-75L9A0 ATA Device (4) Generic- Compact Flash USB Device (5) Generic- MS/MS-Pro USB Device (6) Generic- SD/MMC USB Device (7) Generic- SM/xD-Picture USB
PSU
500w Corsair
Case
Cooler Master
Cooling
3 Fans
Keyboard
Logitech MK300
Mouse
Logitech WOM
Internet Speed
75Mb
Antivirus
Norton 360
Browser
Firefox, Opera, IE
I wasn't suspecting a Norton problem but a conflict between Norton and Malwarebytes.
If you haven't installed Malwarebytes, download and install SUPERAntiSpyware - Downloading File.
Run to see it finds something.
 

My Computers My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
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