Windows 7/PC issues

[mbadran]

I had a virus a month ago and I decided just this last weekend to remove it. I installed Kaspersky and it failed telling me I had a virus and I needed to install their Virus removal team first. I did and it found a trojan/virus and told me I needed to reboot to remove them.

I rebooted and got my first blue screen of death. I restarted pc and it kept freezing at start up logo. I decided to use the first option, which was repair and it system restored it to previous day state and it worked. Then i rebooted a few times over next few hours and was fine until I did it one more time and same issue.

I formatted/reinstalled windows 7 and this time my pc would randomly reboot and give me same blue screen and only windows startup repair would fix it. Yesterday it worked fine throughout the day, playing Max Payne 3 and all and shut it down at end of night and then issue arose again this morning. Can't get into Windows normal. Just hang/freezes on Start Windows logo and repair just hangs during loading.

What is causing this and how can I get back in my OS? Safemode does not work as it freezes there too. Is this software or hardware related? This only started happening after I tried removing that virus.. But it cant be related to this because I have formatted/reinstalled windows 7 twice.

The last time the Startup repair worked, half way during the "Attempting repairs" process, I got a blue screen of death there too which said something like Executive system... or System executive.. I don't remember to be honest.

 

[whs]

With a brand new OS installation I would suspect some hardware problem - bad disk, too much heat, etc.

 

[Carl Lawrence]

First of all, please can we have all of your pc specs? Also why have you put Ontario in the OS box?

 

[mbadran]

its windows 7, but I don't think my specs are going to matter. Is it possible my master boot record got infected?

 

[Carl Lawrence]

We need to have your specs, so we can help you.

 

[mbadran]

Its windows 7 ultimate, quad core, 6gb ram and a ati radeon 5670 vid card with a 600gb hd

 

[gregrocker]

Where did you get Win7? How is it activated?

Work through these steps for Troubleshooting Windows 7 Failure to Boot

 

[mbadran]

I bought it from Future Shop (best buy like store in canada)

 

[Carl Lawrence]

And how did you activate it? Phone or online?

 

[gregrocker]

Waiting to hear how the steps proceed.

 

[karlsnooks]

mbadran,

If you want help , then you must help us.

We are all very experienced computer users and when we ask for info, we are not doing such on a whim.

Now you sit down and fill out those system specs.
After that, you can proceed to answering some of the other questions.

Update your SevenForums System Specs
User CP (located on the top menu bar) |
Your Profile | Edit System Spec (left-hand column)

To gather info, use Speccy (my favorite) or SIW or System Info

In the System Manufacturer Block, enter:
Ø Manufacturer and Model OR Custom build.
Ø ADD the word laptop, desktop, netbook or tablet.
For example:
Toshiba Satellite L305D notebook.

Provide full windows version info, for example:
MS Windows 7 Ultimate SP1 64-bit

Use the “Other Info” block for Optical Reader,
Mouse, touchpad, wifi adapter, speakers, monitor, etc

Scroll down and click on SAVE CHANGES.

With Speccy, you can select with your mouse/touchpad info from the display
and paste that info into your specs.

SIW is a marvelous program, but the free version does not offer
this capability.

 

[mbadran]

It turned out to be a hard drive failure. When I got home from work last night, I could not even reinstall Windows. I went out, bought a new HD and now works flawlessly.

 

[Carl Lawrence]

I'm glad you managed to fix it. Please click the solved button to let others know.